You will get Sales Development Representative, Cold Call, Lead Gen & Appointment Setting

Name: You will get Sales Development Representative, Cold Call, Lead Gen & Appointment Setting
Availability: InStock

Arslan K. Arslan K.

5.0

Rising Talent

Arslan K. Arslan K.

5.0

Rising Talent

Project details

I help businesses build a predictable sales pipeline through structured outbound prospecting, cold calling, and appointment setting. As a Sales Development Representative, my focus is simple: generating qualified meetings that convert into revenue.

I handle high-volume B2B & B2C cold calling, lead generation via Apollo and LinkedIn, email & LinkedIn sequences, CRM management (HubSpot, Close, GoHighLevel, Salesforce), appointment setting, objection handling, and lead nurturing.

Execution Model: 6-hour daily workflow, 2.5h cold calling, 1.5h outreach, 1h lead sourcing, 1h CRM updates & follow-ups. I target the right ICP (industry, revenue, geography), decision-makers (Owners, Founders, Directors), and qualify leads using Budget, Authority, Need, Timeline.

Industries: SaaS, healthcare, marketing agencies, home services, local businesses. Tools include Apollo, LinkedIn Sales Navigator, CRM systems, Google Sheets, dialers, and Calendly.

I deliver 50–150 dials/day, 5–20 meaningful conversations/week, 3–10 qualified appointments/week.

Let’s schedule a quick call to align on your targets and goals.

Purpose

Business

Industry

Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & Publishing

Language

English

What's included

Service Tiers	Starter $40	Standard $120	Advanced $300
Delivery Time	3 days	7 days	14 days
Number of Outbound Calls	100	400	1000
Number of Email Sends	50	200	500
Scriptwriting
Summary Report	-
Lead List

Optional add-ons You can add these on the next page.

Additional Outbound Call

+$10

Additional Email Send

+$5

Summary Report (+ 1 Day)

+$15

Frequently asked questions

5.0

5 reviews

100% Complete

(5)

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Live Call Center Needed – Outbound Survey Calls (Good English Required)

About Arslan

View profile

View portfolio

Customer Support | Phone/Email/Chat | SaaS | Ecommerce | Medical

100% Job Success

5.0 (5 reviews)

Dubai, United Arab Emirates - 11:31 pm local time

I help SaaS companies, e-commerce brands, and healthcare providers deliver exceptional customer experiences through professional chat, email, and phone support.

With experience handling high volumes of customer interactions, I specialize in resolving inquiries efficiently, maintaining customer satisfaction, and ensuring every interaction is handled with
professionalism and attention to detail.

Customer Support | Customer Service | Appointment Setting | Phone, Chat & Email Support | Outbound & Inbound | Technical Support

Customer Support Services

✔ Email Support
✔ Live Chat Support
✔ Phone Support
✔ Helpdesk & Ticket Management
✔ Customer Issue Resolution
✔ Customer Follow Ups
✔ Appointment Scheduling & Coordination
✔ Customer Onboarding Support
✔ CRM & Customer Record Management

📅 Appointment Setting

✔Calendar management (Calendly, Google Calendar, Outlook)
✔Pre-qualification frameworks (BANT / CHAMP)
✔No-show reduction workflows
✔Reminder sequences (SMS/Email)
✔CRM sync & pipeline updates
✔Daily booked-meeting reports

💬 Chat & Email Support

✔Live chat (Intercom, Zendesk, Tawk.to, Freshdesk)
✔Tier 1 & Tier 2 support handling
✔SLA management
✔Knowledge base documentation
✔Ticket escalation workflows
✔Customer retention & upselling
✔Professional, neutral English communication

Tools & Platforms I Use Often:

🔹CRMs:
HubSpot, Salesforce, Zoho, Podio, GoHighLevel, REsimpli, Follow Up Boss

🔹Dialers:
Mojo, BatchDialer, CallTools, PhoneBurner, RingCentral, Aircall

🔹Support Platforms:
Zendesk, Freshdesk, Intercom, HelpScout

🔹Outreach Tools:
Apollo, LinkedIn Sales Navigator, Mailshake, Instantly

🔹Productivity:
Google Workspace, Notion, Trello, ClickUp, Slack, Zoom, Microsoft Teams, Google Meet

📊 Results & Success Stories

🏠 Real Estate Investor – U.S. Market

· 1,200+ outbound calls per week
· 35–40 qualified seller leads per month
· 12–18 booked acquisition calls monthly
· Reduced no-show rate by 28% through automated reminders
· Managed CRM (Podio) and disposition tracking daily

📈 My Performance Metrics

- 100–150 dials/day (manual)
- 250+ dials/day (power dialer)
- 10–20% conversation rate
- 5–15% booking rate (industry dependent)
- 95%+ CRM accuracy
- Fast response time (under 5 minutes for chat)

💡 What sets me apart?

✔️ Fluent in English with a native accent, great for international communication
✔️ 24/7 Multi-Channel Support: Live chat, email, phone, and helpdesk.
✔ Trained in objection handling & sales psychology
✔ Strong follow-up systems

Industries I Support
- SaaS & Technology
- Customer onboarding assistance
- Account support
- Technical issue triage
- Helpdesk ticket management
- Zendesk, Intercom, Freshdesk, Help Scout

E-commerce
- Order management
- Refunds & returns
- Shipping and tracking inquiries
- Customer retention support
- Shopify customer support

Medical & Healthcare
- Patient communication
- Appointment scheduling
- Follow up coordination
- Front desk phone support
- Patient inquiry handling

🕒 Availability

- 30–40+ hours per week
- U.S., UK, EU, Australia time zones
- Immediate start

📩 Available for short-term gigs, long-term contracts, and ongoing support roles. Send me a message.

Steps for completing your project

After purchasing the project, send requirements so Arslan can start the project.

Delivery time starts when Arslan receives requirements from you.

Arslan works on your project following the steps below.

Revisions may occur after the delivery date.

Understand ICP & Setup

Review your target market, define ideal customer profile, set up CRM, scripts, and outreach workflow.

Lead Sourcing & Segmentation

Build or clean lead lists using Apollo/LinkedIn and segment based on targeting criteria.

Review the work, release payment, and leave feedback to Arslan.

Select service tier

Starter$40

Standard$120

Advanced$300

Basic SDR Outreach Setup

Lead list + script + basic outreach setup to start calling

Delivery Time 3 days
Number of Outbound Calls 100
Number of Email Sends 50
- Scriptwriting
- Lead List

3 days delivery — Jul 5, 2026

Revisions may occur after this date.

Upwork Payment Protection

Fund the project upfront. Arslan gets paid once you are satisfied with the work.

You will get Sales Development Representative, Cold Call, Lead Gen & Appointment Setting

Let a pro handle the details

Let a pro handle the details

Project details

Purpose

Industry

Language

What's included

Frequently asked questions

JS

MG

DP

LM

MG

About Arslan

Customer Support | Phone/Email/Chat | SaaS | Ecommerce | Medical

Steps for completing your project

After purchasing the project, send requirements so Arslan can start the project.

Arslan works on your project following the steps below.

Understand ICP & Setup

Lead Sourcing & Segmentation

Review the work, release payment, and leave feedback to Arslan.

Select service tier

Basic SDR Outreach Setup

You will get Sales Development Representative, Cold Call, Lead Gen & Appointment Setting

Let a pro handle the details

Let a pro handle the details

Project details

Purpose

Industry

Language

What's included

Frequently asked questions

JS

MG

DP

LM

MG

About Arslan

Customer Support | Phone/Email/Chat | SaaS | Ecommerce | Medical

Steps for completing your project

After purchasing the project, send requirements so Arslan can start the project.

Arslan works on your project following the steps below.

Understand ICP & Setup

Lead Sourcing & Segmentation

Review the work, release payment, and leave feedback to Arslan.

Select service tier

Basic SDR Outreach Setup

Optional add-ons (3)