You will get Hospitality Consultant for Strategic Business Enhancement
Project details
In the 30 minutes of consultation you can expect:
1. Detailed operational assessment report with actionable recommendations.
2. Enhanced customer experience strategies and implementation plan.
3. Revenue management framework and associated tools for optimization.
4. Comprehensive market analysis report.
5. Strategic business plan aligned with organizational goals.
6. Recommendations and insights on potential collaborative ventures.
1. Detailed operational assessment report with actionable recommendations.
2. Enhanced customer experience strategies and implementation plan.
3. Revenue management framework and associated tools for optimization.
4. Comprehensive market analysis report.
5. Strategic business plan aligned with organizational goals.
6. Recommendations and insights on potential collaborative ventures.
Industry
Ecommerce, Food & Beverage, Marketing & Advertising, Nonprofit, Travel & TourismWhat's included $50
These options are included with the project scope.
$50
- Delivery Time 1 day
- Live Consultation (Minutes) 30
Optional add-ons
You can add these on the next page.
Additional 10 Minutes of Consultation
+$20About John
Business Consultant | Operations Management, Business Development
Dallas, United States - 12:53 pm local time
Professional Experience:
Mathew Hospitality Management LLC. (Aug., 2019 – Present)
Hospitality Consultant: Partnering with hotels, restaurants, and similar businesses to overcome challenges, develop strategies, and stabilize operations through customized solutions.
Wyndham Hotel and Resorts, Tulsa, Oklahoma (May, 2018 – Feb., 2020)
General Manager: Transformed the hotel culture, enhanced customer service standards, and increased sales and ADR, achieving a 7.5% and 9% improvement, respectively.
Renaissance Dallas Hotel (Marriott International), Dallas, Texas (Feb., 2016 – May, 2018)
Senior Beverage and Food Operations Manager: Oversaw operations bringing in over $3 million in annual revenue, improved ES score from 60% to 89%.
Rooms Operations Manager: Managed rooms division generating $15 million in annual revenue, enhancing guest satisfaction and check-in experience.
John Mathew Consulting, Buchs, Sankt Gallen (Switzerland) (Jan., 2014 – Dec., 2015)
Hospitality Consultant, Coach, and Entrepreneur: Provided consulting services to local hotels, restaurants, and catering services for growth and stability.
Shogun Steakhouse of Japan, Tulsa, Oklahoma (July, 2008 – Dec., 2013)
Owner and Restaurant Consultant: Led restaurant operations, achieved revenue growth, and strengthened brand loyalty through effective marketing and training strategies.
Tulsa Marriott Southern Hills, Tulsa, Oklahoma (April, 2000 – June, 2008)
Assistant General Manager/Director of Operations: Oversaw hotel operations generating over $20 million in revenue, directed various departments, and achieved successful collaboration among department heads.
Education and Certifications:
Bachelor of Science Degree in Business Management, Oral Roberts University, Tulsa, Oklahoma, USA.
Commerce and Finance, Graduate, Maris Stella College, Negombo, Sri Lanka.
Certified General Manager with Wyndham Hotels and Resorts.
Leadership and Organization Development with Marriott International.
Certified Service Excellence Trainer, Certified ServSafe Manager, Certified Tips, and Certified TABC.
Languages:
English (Native)
Sinhala (Proficient)
German (Proficient)
Hungarian (Beginner)
Spanish (Beginner)
Technical Skills / Tools:
Opera PMS, Salesforce, Medallia, SynXis, Sabre/Sales Pro, MS Office, Oracle, Micros, Squirrel, and more.
Community Involvement:
Member of Metro Tulsa Hotel Lodging Association.
Co-Founder and Board Director: Kalmat Kinderhilfswerk, Buchs, Sankt Gallen.
Chief Executive Officer and Co-Founder: Kalmat Foundation Inc., Tulsa, Oklahoma.
Moderator for English language at “Buchser Sprachencafé”, Buchs, Sankt Gallen.
Board Member: Alzheimer’s Association, Oklahoma - Arkansas Chapter.
Let's Connect:
I am eager to bring my extensive hospitality industry experience to your projects. Let's connect and discuss how I can contribute to your business success.
Steps for completing your project
After purchasing the project, send requirements so John can start the project.
Delivery time starts when John receives requirements from you.
John works on your project following the steps below.
Revisions may occur after the delivery date.
Set Up Consultation Meeting
Initial consultation to help assess the current situation, as well as to be introduced with our system and set a timeline for the project.