Hire the Best Customer Service Representatives
in South Korea

I help business owners create clear, engaging social media content that reflects their brand and connects with the right audience. Many brands struggle with what to post, how to write captions, or how to present their content in a way that feels consistent,converts and intentional. I focus on simplifying that process and helping you show up with content that is well thought-out and aligned with your goals. I take a structured approach to content, making sure your messaging is clear, consistent, and relevant to your audience; so your brand comes across professionally, builds trust, and makes it easier for the right people to engage with your business. Here’s how I can support your content: ✔ Caption writing that fits your brand voice ✔ Hashtag research tailored to your niche ✔ Clean, engaging post designs ✔ Short-form content ideas (Reels / TikTok) The aim is to help your brand communicate better, stay consistent, and create content that not only engages your audience, but also supports your overall business goals. If that’s what you’re looking for, feel free to send me a message, I’d be happy to take a look at your page.

Hazle Jung Multilingual Professional | Korean-English Translator | AI Trainer | CX & Data Specialist | Educator Hello and welcome! I’m Hazle, a native Korean with a deep and diverse background spanning over 8 years across translation, AI training, customer experience, education, and global business operations. I work fluently in both Korean and English, and my work has supported global organizations including Oracle, Agoda, Marriott, Docsbase, and RushTranslate. I bring not only language fluency but also real-world experience in business, education, AI training, and customer service, which gives me a unique ability to understand the context and intent behind every project I undertake. 🔹 What I Can Do for You 🌍 Translation & Proofreading (KR ⇄ EN) -Accurate, culturally nuanced translation of general, legal, business, marketing, and technical documents -Fast turnaround with exceptional attention to tone, grammar, and audience -Tools: Google Workspace, Microsoft Word, PDF, etc. 🤖 AI Training & Data Annotation -Collaborated on AI language model projects for English and Korean -Created and reviewed prompts, trained chatbot dialogue, measured accuracy -Skilled in remote annotation platforms and advanced linguistic analysis 📞 Customer Experience & Support -8+ years in CX roles: team lead, vacation ownership advisor, and VIP host -Experience with CRM tools (Avaya, inContact), KPIs, reporting, and B2B communication -Special focus on handling international customers with cultural sensitivity 🧑‍🏫 English Education & Content Development -Taught English (phonics to persuasive writing) to K-12 students -Developed lesson plans, assessments, and interactive content -Provided detailed feedback and progress tracking 🧾 Business Support & Trade Communication -Experience managing international trade, English communication, and sales tasks -Oversaw import/export logistics and client relations as a general manager 💡 Why Work With Me? ✅ Native Korean / Fluent English – High language precision ✅ Multidisciplinary – Translation, tech, business, customer support ✅ Reliable – Always meet deadlines with professionalism ✅ Detail-Oriented – Focus on quality, structure, and accuracy ✅ Communicative – Clear, responsive, and easy to work with 🛠 Tools & Skills -Languages: Korean (native), English (fluent) -Software: Avaya, inContact, annotation tools, MS Office, Google Docs -Skills: Localization, AI prompt engineering, editing, training, business English, customer service, report creation 📜 Certifications -TOEIC 955 – Oct 2021 -English for International Trade, Level 1 – Sep 2022 If you're looking for a trustworthy, versatile, and culturally sensitive freelancer for your next project—whether it’s translation, AI, education, or support work—I’d love to help. 📩 Let’s connect and make something great together!

Multilingual: English (Fluent – verbal & written) IETLS academic - 6.5 | Russian (Native) | Ukrainian (Native) | French (Fluent) Delf B2 4 years experience in Call Center and Service. Worked in a customer service environment with a track record of leadership success including creating cultures of continuous learning and improvement. B2B and B2C support. I am self-motivated and learn quickly. Besides I am a Communicative, Diligent, Compassionate, Friendly, and a good Team Player. I am ready to take on this great opportunity to work for this wonderful company. Please feel free to reach out to me. I hope that you give me the opportunity to work with you. Thank you.

I Provide 4 Different Types of Services; Korean Speaking Virtual Assistant, Proofreading&Translation, Research, and Voice Over/Korean Female Vocal 1) Korean Virtual Assistant/ Korean Customer Service/ Korean Speaking * Translate business emails and communicate between companies * Research for assigned tasks * Organize and maintain online company files, invoices; and other digital documentation * Contact to clients in Korea * Find new clients in Korea, hunt down potential customers * Manage appointments and book meetings with new and existing clients. * Manage Social Media, blogs, website and any other social media, correspond to followers/fans * Publish articles, complete with images and meta elements * Perform publishing and editing tasks per blog post as required * Administer social media accounts * Organize contents, articles, and maintain documentation of published posts * Bilingual Customer Service; handling queries, emails, calls etc * 2+ Years of Experience 2) English to Korean Proofreader & Translator * 5+ years of experience * Translate/proofread for emails, posts, songs, lyrics, cryptocurrency, products and more * Feedback oriented 3) Researcher/ Reviewer * Market, Manufacturers, Business Partners Search * Online search on Korean websites * Key information search * Provide valuable advice as native Korean 4) Native Korean Female Voice Over/ Voice Talent/ Female Singer * Professional Studio Recording Quality * Voice Over + Translation/Proofreading + Synchronization are all at once * Fast Turnaround * Deliver within 24 Hours (If necessary) * Voice Type: 1) Corporate, Calming, Emotional, Energetic Tone Voice Over(Narration,Dubbing) 2) Young Adult, Young Girl & Sweet Tone Voice Over 3) Female Singer(Vocal) * I Voice Over for: Youtube Channel Video Narration Corporate Videos, Company Presentation/Promotion Video Apps Commercials Audiobook Podcast Phone System And IVR Dubbing / Impersonation Radio TV Video Game E-Learning * Kids Song Korean Female Singer/ Voice Over * English to Korean Proofreading & Translation ****************************************************************************************************

I'm finding a job that I can work remotely. Korean is my native language and English is my working language. If you have something to translate from English to Korean or vice-versa, feel free to contact me. I can also teach Korean to English speaking students. I'm also able to make videos with Davinci Resolve and generate subtitles with Subtitle Edit. I also worked as a bilingual customer service agent in 2023 as I can speak both Korean and English. I received calls, emails, and chats and replied appropriately.

♦ ABOUT ME ♦ • A dedicated and results-driven professional with over 4 years of experience as a Customer Service and Sales Representative, supported by a solid background as a Virtual Assistant. Proven ability to deliver exceptional service, effectively address client needs, and consistently produce high-quality results. Experience includes working with: • Amazon as a Customer Support Representative • FTD.com (Florists’ Transworld Delivery) as a Sales Associate • HomeAway.com (vacation rental marketplace) as Customer Service Support • AT&T as a multi-functional agent handling sales, customer account support, billing issues, and technical troubleshooting • Creative and detail-oriented, with a passion for watercolor and acrylic painting. Skilled in graphic design, including logo creation, invitation card design, and social media marketing materials such as banners and flyers. Also experienced in e-commerce, working as a Virtual Assistant for a dropshipping business. • Flexible, adaptable, and eager to learn, with a strong commitment to maintaining high standards and delivering excellence in every task.