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As a Healthcare and Nutrition Manager, I specialize in project management, data entry, and content development for my organization. I offer expertise in project management, assisting with data entry, and providing writing and proofreading services for ideas and content. Leveraging my management and leadership skills, I can effectively oversee your social media content or manage any aspect of your business that requires strong leadership and organizational oversight. Key Responsibilities: - Strategic Planning & Leadership - Develop organizational goals and objectives. - Plan and implement policies and procedures. - Lead departments and staff effectively. - Budgeting and Financial Management - Prepare and manage budgets. - Monitor spending and ensure financial sustainability. - Analyze cost-effectiveness and optimize resource allocation. Staff Management: - Hire, train, and evaluate staff performance. - Manage schedules and staff development. - Ensure appropriate staffing levels. Regulatory Compliance & Quality Assurance: - Ensure compliance with healthcare regulations (HIPAA, OSHA, etc.). - Maintain accreditation standards (e.g., Joint Commission). - Monitor and improve patient care quality and safety. Patient Care Coordination: - Facilitate efficient patient services and workflows. - Address patient concerns and complaints. - Oversee patient records and privacy protocols. Communication & Public Relations: - Serve as liaison between departments, patients, and external stakeholders. - Communicate policy changes and updates. - Handle media and community relations when necessary. Technology & Information Management: - Implement and manage health information systems. - Oversee data privacy and security protocols.

I’m Adrian Griggs, Founder & Growth Architect at Tailored Hooligan, a consultancy built to fuse learning, strategy, and creativity into results that last. For over 20 years, I’ve designed programs for global corporations, fast-moving start-ups, and government agencies that don’t just “train people” they transform performance and drive measurable business outcomes. What I Do I help organizations design bold, tailored solutions at the intersection of: 1. Learning & Development Instructional design that goes beyond information dumps — built for retention and impact Digital-first ecosystems (microlearning, gamification, experiential learning) Leadership development, workforce readiness, and sales enablement programs Curriculum design from strategy to storyboard to launch 2. Growth Architecture Diagnose bottlenecks in how your business scales Architect adaptive growth frameworks tailored to your market and audience Align education, marketing, and operations into one growth engine Develop programs that leave your teams stronger, not dependent on outside consultants 3. Brand & Communication Strategy Marketing and communication campaigns rooted in education-first storytelling E-learning content that doubles as brand amplification Digital strategy that connects with audiences on an intellectual and emotional level Messaging frameworks that build trust, clarity, and engagement Who I’ve Worked With Fortune 500 companies in healthcare, finance, tech, and hospitality Global brands like IBM, BMW, Fairmont Hotels, and Novo Nordisk Fast-growing agencies and consultancies looking to scale their training and client education Governments, NGOs, and community organizations building skills at scale My career includes leadership roles at IBM, Skillsoft, Klick Health, Infinite Media, Redwood Performance Group, and Pinnguaq Association, where I directed large teams and delivered multi-million-dollar training and growth initiatives. My Approach No cookie-cutter templates. Every solution is custom-tailored to your challenge. Learning that works with the brain. I design content to be sticky, adaptive, and engaging. Measurable outcomes. From sales growth to skill adoption, we track results that matter. Teach while we grow. Every engagement leaves your team smarter and more capable. How We Can Work Together on Upwork Instructional Design (courses, workshops, microlearning, webinars) E-learning Development (SCORM/xAPI, interactive design, storyboarding) Marketing + Learning Integration (brand education, digital campaigns) Sales Enablement Programs (scripts, playbooks, bias-aware sales training) Workforce Readiness & Leadership Programs Curriculum Strategy & Program Architecture Why Clients Choose Me 20+ years of experience across industries and continents Trusted by both startups and Fortune 500 brands Blend of strategist, educator, and creative problem-solver Reputation for turning complexity into clarity and clarity into growth Let’s Connect If you’re ready to grow smarter and build programs that last let’s talk. I’ll bring the strategy, creativity, and execution to make it happen.

With over 21 years of experience, I’ve navigated everything from individuals and government bodies to NGOs and private corporations, literally writing the book on excellence by developing national coaching certifications. My approach is rooted in high-stakes results, having coached high-performance athletes, teams, and top-tier professionals who require more than just standard theory. As a professional facilitator and public speaker, I am at my best when engaging an audience or leading a room toward a breakthrough. This expertise extends into my work as a writer; I have authored several comprehensive program manuals and am a published author, possessing a versatile voice that I adapt seamlessly to meet the specific tone and needs of any client. Being NLP-trained by Dr. Richard Bandler himself gives me an intuitive, almost surgical precision when it comes to understanding human behavior, command of a room, and driving strategic change. Because I’m an entrepreneur at heart, I recognize that at the end of the day, L&D must serve the bottom line and the business’s true priorities. I’m the person you call when the traditional playbook isn't working. I am intuitively strategic and have built a career on using "outside the box" methods to solve problems that others find stagnant. I am a relentless, quick learner and an even quicker worker; I thrive on the speed of execution and the adrenaline of a new challenge—it’s truly what gets me out of bed in the morning. I lean toward short-term, high-impact contracts because I love the "fix," yet I prioritize building long-term relationships where I can continue to add value as a trusted advisor. Operating remotely, I’m highly adaptable to your culture and open to discussing a financial structure that aligns with your budget. If you’re ready to transform a vision into a high-impact program and need someone who can hit the ground running today, let’s talk.

Don't have a corporate training plan? Are your employees complaining about not being properly trained for the job? DID YOU KNOW? An effective training program is beneficial to your business in many ways including employee retention, employee performance, to improve overall employee engagement and business results! I am learning & development professional experienced in creating effective training programs for organizations. This includes conducting needs analysis, developing curricula, designing learning experiences, facilitating training, developing onboarding training, knowledge transfer and assessing learning. If you haven't thought about how an effective training program can help your business and business results, LET ME SHOW YOU HOW and LET ME DEVELOP a customized training program just for your company and your employees.

I'm a bilingual (FR/EN) leader and consultant with 20+ years of experience delivering transformation at the intersection of customer impact, operational efficiency, and employee experience. I am known for driving measurable results—like $7M in revenue recovery, award-winning learning programs, and a +8pt lift in customer Likelihood to Recommend scores—by building people-first strategies that scale. My work spans large-scale program delivery, workforce enablement, and change management across complex, cross-functional environments. Areas of expertise include: ✔ Program & Project Management ✔ Balanced Scorecards & Performance Management ✔ Employee Experience & Workplace Culture ✔ Learning & Development – Designing training for customer-facing teams, soft skills, and career growth ✔ Knowledge Management – Streamlining how teams access and use information ✔ Internal and Customer Communications – Enhancing clarity and impact in messaging ✔ Process Improvement & Operational Efficiency – Optimizing workflows and driving business performance ✔ Stakeholder & Executive Engagement – Aligning cross-functional teams and influencing decision-making ✔ Change Adoption & Business Readiness – Ensuring smooth transitions and measurable adoption; Prosci Certified Practitioner ✔ Data-Driven Decision Making – Leveraging insights to solve complex business challenges Let’s work together to create high-impact solutions for your business - contact me so we can work together to solve your business problems.

Hi! I'm a Training Content Designer & Developer with 7 years of experience in Diversity, Equity, and Inclusion (DEI). I help organizations bring their training vision to life, whether it's designing custom workshops, building content for e-learning modules, or aligning content with DEI goals. I’ve worked with startups, nonprofits, and global companies to create engaging, actionable training experiences in both English and French. From content strategy to facilitation, I can support your learning initiatives from start to finish. Fluent in Articulate, Canva, and Google Suites, as well as collaborative tools like Miro, I bring structure and creativity to every project. Let’s make your training content inclusive, impactful, and ready to scale.