I am a bilingual English and Spanish remote professional with experience in real estate acquisitions, client management, sales support, customer service, CRM systems, and content creation. I help businesses improve their operations, strengthen customer relationships, and connect with their audiences through organized processes and authentic communication.
Remote Business & Client Support
With over 10 years of experience working with customers, sales teams, and business operations, I support companies with:
- Customer service and client communication
- Account management and relationship building
- CRM organization, follow-ups, and pipeline management
- Lead qualification and sales support
- Administrative and operational assistance
- Process organization and client experience improvement
Throughout my career, I have worked with different companies supporting sales, customer service, and technical support operations, adapting quickly to new systems, tools, and business environments.
Real Estate Acquisitions & Client Support
I have hands-on experience in U.S. real estate acquisitions, working with investment companies that specialize in purchasing properties directly from homeowners.
For the past two years, I have worked with HomeVestors supporting property acquisition processes, communicating with homeowners, qualifying opportunities, analyzing leads, and helping move potential deals through the pipeline.
I have also collaborated with other real estate companies across different U.S. markets, supporting sellers who were looking to explore options for their properties and assisting with client communication, follow-ups, and sales processes.
My Real Estate experience includes:
- Property acquisitions and lead qualification
- Seller communication and relationship management
- Real estate consultations
- Market research and opportunity evaluation
- CRM management and follow-up processes
- Supporting clients through important property decisions
I understand that real estate is built on trust, communication, and the ability to create a positive experience for every client.
Content Creation & Brand Collaborations
Alongside my professional experience, I create short-form content focused on topics such as remote work, entrepreneurship, personal growth, productivity, and lifestyle.
I enjoy collaborating with brands that align with my values and the type of content I naturally create, especially companies related to:
- Remote work and digital tools
- Technology and productivity solutions
- Education and skill development
- Lifestyle products and services
My approach to content creation is focused on authenticity. I believe the best brand collaborations happen when the content provides real value, connects with the audience, and feels natural rather than like traditional advertising.
I am open to collaborating with brands that are looking for genuine storytelling, educational content, and a creator who understands both the business side and the audience perspective.
Creator & Remote Talent Network
Through my work and online community, I have developed a network of more than 50-10 creators in diferent contries and remote professionals.
I can support companies that need help with:
- Finding bilingual creators for campaigns
- Connecting brands with remote talent
- Supporting creator-based initiatives
- Coordinating collaborations and communication
What you can expect when working with me:
- Bilingual communication (English/Spanish)
- Strong client relationship skills
-Real estate and sales experience
-Organized CRM and follow-up processes
- Professional communication and reliability
-A combination of business experience and creator perspective
I enjoy working with companies, entrepreneurs, and brands that value authentic communication, organization, and meaningful relationships with their clients and audiences.
Outbound Sales
Sales
Sales & Marketing
Real Estate
Recruiting
Sales Presentation
Marketing
Customer Support Plugin
Email Support
Recovery Point Objective
Business
Freelance Marketing
Business Presentation
Marketing Presentation
Customer Support
Alberto R.
San Cristobal, Dominican Republic
$5/hr
4.4
21 jobs
🥇I am a seasoned professional in customer service, specializing in chat, email, back office, and collections debt management. With 8 years of experience, I am dedicated to delivering top-notch support that enhances customer satisfaction and streamlines operations. Whether you need assistance with managing customer inquiries or handling collections, I am here to provide reliable and efficient solutions.
Throughout my career, I have honed my skills in various customer service roles, ensuring prompt and effective communication across multiple channels. My expertise in collections debt management allows me to handle sensitive situations with professionalism and care. Let me help you improve your customer service operations and achieve your business goals.
Customer Service
Virtual Assistance
Email Support
Spanish English Accent
English
Customer Support
Spanish
Online Chat Support
Email Communication
Product Knowledge
Customer Care
Chatbot
Chat Setup
Customer Retention
Customer Experience
Edwin Junior P.
Puerto Plata, Dominican Republic
$10/hr
5.0
4 jobs
Are you in need of a virtual assistant, administrative assistant, or customer service specialist with extensive experience? Having worked in live chat, email support, customer service, and phone support (both inbound and outbound) for more than seven years..
🏷️ Expertise:
⏩ Live Chat Support
⏩ Call Handling
⏩ Inbound and Outbound Sales
⏩ Email Support
⏩ Complaint Handling and Resolution
⏩ Billing Management
⏩ Administrative Tasks
⏩ Appointment Scheduling
⏩ Document Control
⏩ Quality Assurance
⏩ Data Entry
I am fast learner. Quick adaptation to new software is my forte.
Solid record-keeping and exceptional communication abilities to ensure smooth operations and customer satisfaction.
Count on my reliable internet connection (300+ Mbps download, 150.00+ Mbps upload) and noise-free workspace with a quality voice USB headset.
With my positive and helpful attitude, I'm constantly willing to learn and grow so that I can offer excellent service.
When working with me, expect:
✅ 100% Customer Satisfaction
✅ Professionalism
✅ 24/7 Availability
✅ Flexible schedule to accommodate any time zone.
Let's talk about how I can help your business succeed by giving each other a call or chatting online. Reach out now, and let's accomplish greatness as a team!
English
Spanish
Online Chat Support
Email Support
Computer
Customer Service
Server
Appointment Setting
Customer Support
Virtual Assistance
Outbound Call
Receptionist Skills
Microsoft Excel
Dave M.
Santo Domingo Este, Dominican Republic
$20/hr
4.9
11 jobs
Veteran Customer Service Representative with 12+ years experience in Call Centers dedicated to providing exceptional experiences to all customers. 3 yeard of supervising, and training for Inbound and Outbound campaigns.
Experienced Legal Virtual Assistant, Intake Specialist, Senior Intake Manager, and Case Manager with expertise in Filevine/Lead Docket, Salesforce, PhoneBurner, Zoho, and HubSpot.
Zendesk
Legal
Email Support
Phone Support
Spanish
Live Interpretation
Lead Generation
B2B Marketing
Customer Service
Translation
Cold Calling
Communication Etiquette
Customer Support
US English Dialect
Debt Collection
Gerald Manuel S.
Santo Domingo, Dominican Republic
$46/hr
5.0
8 jobs
Are you looking for a proven Sales Expert who consistently drives results across B2C and B2B markets—and closes high-ticket deals? You’ve come to the right place.
With over 7 years of hands-on sales experience, I’ve helped companies scale revenue through strategic inbound and outbound sales systems. I’ve successfully served as an Inbound Sales Specialist (B2C), Outbound Sales Strategist (B2B), and Product Brand Ambassador—delivering measurable growth and long-term client success.
💰 Proven Results
Generated $1M+ in client revenue
Closed high-ticket offers across multiple industries
Consistently exceeded KPIs and sales targets
🌎 Trusted by Global Brands
Comcast • Verizon • Walmart • Disney+ • DoorDash
🚀 What I Bring to Your Business
✅ High-ticket closing & consultative selling
✅ Inbound & outbound sales mastery
✅ Conversion & pipeline optimization
✅ Client retention & relationship management
✅ Technical support & premium customer experience
If you’re looking for a results-driven sales partner who can increase revenue, improve conversions, and scale your business, let’s connect.
📩 Message me today to discuss how I can help grow your sales.
Outbound Sales
Sales
Customer Care
Salesforce CRM
Customer Relationship Management
B2B Lead Generation
Inside Sales
B2B Marketing
B2C Marketing
Real Estate
Business Management
Salesforce
Law
Josue R.
Santo Domingo, Dominican Republic
$18/hr
5.0
6 jobs
I have over eight years of valuable experience in the customer service, sales, and leadership industry, where I've had the opportunity to grow through several key roles:
🤝Sales Team Lead: I've had the privilege of leading high-performing sales teams, coaching representatives to exceed performance goals, improve conversion rates, and deliver an exceptional customer experience. My focus has been on developing talent, driving accountability, and creating a results-oriented culture.
📈Sales Manager: I have successfully managed sales operations, developed performance strategies, analyzed key metrics, and implemented action plans that increased productivity and overall team performance. My goal has always been to balance business growth with outstanding customer satisfaction.
🧐Quality Assurance Specialist: Ensuring quality has been a fundamental part of my career. I've evaluated customer interactions, identified coaching opportunities, maintained compliance with company standards, and provided actionable feedback to improve both individual and team performance.
👥Assistant Manager: As an Assistant Manager, I've supported daily operations, partnered with leadership to achieve organizational goals, monitored performance indicators, and contributed to employee development while maintaining operational excellence.
⚖️Immigration Law Firm Team Lead: I had the opportunity to lead a Business Development team within a U.S. immigration law firm, where I coached sales professionals, monitored key performance indicators, implemented sales strategies, ensured compliance with company standards, and promoted a client-first approach focused on delivering an exceptional customer experience.
Feel free to connect with me if you'd like to discuss sales leadership, quality assurance, customer experience, team development, or business operations. I'm always open to expanding my professional network and sharing knowledge.
Phone Support
Spanish
Customer Support
Quality Assurance
Supervision
Phone Communication
BPO Call Center
Customer Service
Immigration Law
Cross Functional Team Leadership
Virtual Assistance
Sales Leadership
Team Management
Sales Management
Quality Control
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