Hire the Best Sales Representatives
in Japan

I support overseas companies and English-speaking business owners who want to work smoothly with Japan. I have 8 years of experience in the overseas sales department of a major Japanese automobile manufacturer, where I worked closely with international distributors. My responsibilities included handling orders, responding to product-related inquiries, and managing pricing and profitability. I also proposed and implemented an Excel macro-based pricing database, improving efficiency and accuracy in daily operations. With this background, I provide careful, accurate, and prompt support in English email correspondence and schedule management, always valuing clear and professional communication.

Looking for a reliable developer who can bridge the gap between technical complexity and smooth project delivery? With a strong background in web development, camera systems, and team leadership, I help businesses launch high-quality web solutions while ensuring clear documentation and flawless communication. As an Assistant Project Leader and Web Developer, I bring a unique blend of technical execution and project coordination to your team. Here is what I bring to your project: • Full-Stack Web Development: Specializing in building clean, functional, responsive websites, landing pages, and e-commerce stores using HTML, CSS, JavaScript, Java, and WordPress. • Project Coordination & Leadership: Experienced in leading small development teams (up to 3 members), managing timelines, and aligning technical teams with client goals. • Technical Documentation & QA: Skilled in writing clear UI specifications, user manuals, and technical documents, as well as conducting rigorous debugging and integration testing to ensure high quality. Whether you need a brand-new website built from scratch, ongoing technical support, or a proactive coordinator to help guide your development project, I manage everything from concept to launch. Native Japanese speaker available for Japanese-language projects, including recording, transcription, AI data collection, translation, proofreading, and communication support. Why Work With Me? • High-quality, clean, and maintainable code. • Professional and well-structured technical documentation. • Seamless and reliable communication with regular progress updates. Let’s connect and bring your ideas to life!

With extensive experience in sales and marketing within the food and beverage industry and a wide network of professional connections, I am here to support your business endeavors in Japan. What I Offer I specialize in helping businesses with: Market Entry: Providing comprehensive support for startups entering the Japanese market. Market Research: Conducting in-depth analysis tailored to your business needs. Why Choose Me? Leveraging my deep understanding of Japan’s business landscape and cultural nuances, I ensure that your venture starts on the right foot and thrives in this unique market.

I am a native Japanese freelancer based in Japan with over 20 years of professional experience in sales, customer communication, and business coordination. I worked for many years at Hibiya-Kadan Co., Ltd., where I handled both B2B and B2C client support, sales coordination, proposals, and customer relationship management. I also have experience supporting team operations as a sales leader. In addition, I lived in Manchester, UK for about one year and used English in daily communication and practical situations. This experience helps me communicate smoothly with international clients and support cross-cultural communication. I can support: * Japanese virtual assistant tasks * Customer communication * English-Japanese coordination * Web research * Simple translation support * Administrative support * Data entry and detail-oriented tasks I am reliable, responsive, and committed to providing accurate and professional support for every project.

I’m an e-commerce Customer Support Specialist with hands-on experience handling customer inquiries through email, chat, and ticket-based support in a high-volume international environment. In my current role, I support customers with order tracking, delivery delays, address issues, cancellations, refunds, returns, replacements, damaged or missing orders, subscription-related questions, payment concerns, and escalations. I work within detailed SOPs and quality standards while providing clear, accurate, and professional responses. I have practical experience using Zendesk and Google Workspace, including Gmail, Google Docs, and Google Sheets. I’m comfortable reviewing order and shipping information, investigating customer issues, documenting interactions accurately, and taking ownership of cases through resolution. My core skills include: • E-commerce customer support • Email, chat, and ticket-based support • Order tracking and shipping issue resolution • Refunds, returns, replacements, and cancellations • Damaged, missing, and incorrect order handling • Zendesk and SOP-driven workflows • Escalation handling and de-escalation • Clear and professional written communication • Accurate documentation and attention to detail • Google Workspace Before moving into customer support, I also built a strong background in sales and customer-facing work in Japan. I was a top-performing advertising sales representative, contributing approximately one-third of my company’s sales, and later ranked third in Kanagawa Prefecture for mobile service contracts. These experiences strengthened my ability to understand customer needs, communicate clearly, and follow through responsibly. I’m currently looking for a long-term remote role focused primarily on English email and chat support. I can also provide native-level Japanese support when needed. Although I have not yet worked directly with Shopify, I have substantial experience handling the same types of e-commerce issues and am confident in learning new systems quickly. I value accuracy, reliability, and consistent follow-through, and I’m comfortable working independently in structured, fast-changing support environments.

Personal Information Ko-ki Yanai (Japan) UI/UX & Web Design | Graphic Design | Video & Motion | Social Media & Marketing | 3D & Creative Production | Research & Localization UI/UX & Web Designer with 5+ years of experience in Japan and Canada. Managed multiple eCommerce websites and achieved $50,000+ in monthly revenue through design, UX optimization, and marketing strategy. 🔹 About Me I am a multidisciplinary designer who combines technical skills, creativity, and business thinking to build user-friendly and visually compelling digital experiences. I have extensive experience using Adobe Creative Suite for image editing, video production, illustrations, logos, and labels. My background in eCommerce, UI/UX design, and marketing allows me to create designs that are not only beautiful but also optimized for conversions and business growth. 🔹 What Makes Me Different • Launched an eCommerce business and reached $10,000+ in revenue within the first 2 months • Designed branding materials, logos, and menu books for new restaurant openings • Strong understanding of consumer psychology, branding, and marketing strategy • Experience managing domains, SEO, social media, and analytics for online businesses • Able to bridge design, UX, and business strategy—not just visuals I don’t just design—I solve problems and increase results. 🔹 What I Can Do for You UI/UX & Web Design • Clean and intuitive UI design • High-converting landing pages • Website redesign and optimization Graphic Design • Logos, brand identity, posters, web banners • Social media visuals (Instagram posts, ads, thumbnails) Video & Motion • Short-form videos for YouTube Shorts, Instagram Reels, TikTok • Wedding videos and promotional videos Social Media & Marketing • SNS marketing strategy and content creation • Branding and visual identity consulting 3D & Creative Production • 3D modeling for print production and editing Research & Localization • Research on Japanese culture, history, and market trends • Japanese ↔ English translation and copywriting • Catchy taglines and marketing copy 🔹 Workflow 1. Understand your goals, challenges, and requirements 2. Research your product, market, and target audience deeply 3. Deliver effective, business-oriented design solutions Let’s talk about your project and how I can help you solve your design and business challenges. I’m looking forward to working with you.