Hire the Best Technical Support Specialists
in South Africa

Skilled and knowledgeable Computer Systems and Telecommunications Networks Engineer with proven experience in database programming, software engineering, Web design, and network and systems design and support. Appreciates challenges, steep learning curves, and high-pressure deadlines. Outstanding ability to analyze, develop, and implement technology solutions. Reliable team player with effective troubleshooting and debugging experience. Equally strong project leadership and management experience ✪ Background: ☑ B.Eng. Computer Systems and Networks & M.Eng. in Electrical Engineering (Telecommunications) ☑ 10+ years as on site/remote technical support ☑ 10+ years as on-site administrative support ☑ Diligent worker and can work with less supervision ☑ Fast learner, creative, highly motivated ☑ Can work in a team and/or extended hours. ✪ Skill set: ☑ Adept computer technician on both Windows and MAC ☑ Adept at using MS Office and Google Suite ☑ Adept Zoom technician ☑ Experienced in maintenance of websites using WordPress ☑ Experienced in administering email using Google Workspace ☑ Experienced in administering email signature, forwarding etc. ☑ Experienced in setting up and maintenance of Databases (biometrics, cctv etc.) ☑ Experienced as Network administrator ☑ Experienced in Data filing management ☑ Certified Cisco Network Associate (CCNA. --------------------------------------------------------------------------- ✪ Availability: ☑ Full-time / Part time / Project Base/Remote ☑ Always available

EV Technical Support Specialist | Diagnostics & Repair Planning Certified automotive technician with over 30 years of experience in vehicle diagnostics, electrical systems, and technical support. I specialize in EV diagnostics and structured repair planning, supporting workshops with clear, accurate, and efficient solutions. I currently provide remote technical support for EV platforms, assisting with fault diagnosis, DTC analysis, and complete repair plan development. My approach focuses on clarity, consistency, and reducing turnaround time for technicians in the field. What I can help you with: * Full system diagnostics and fault analysis * DTC interpretation and troubleshooting * Repair plan creation (clear, step-by-step) * Technical support for workshops and technicians * Log and data analysis (vehicle systems) * Process improvement and SOP development I am highly organized, detail-oriented, and comfortable working with modern tools and platforms. I bring a structured, professional approach to every task, ensuring reliable and repeatable results. If you are looking for dependable technical support with real-world experience, I am ready to assist. Available for long-term collaboration and ongoing support.

Customer Support Specialist | Technical Troubleshooting | CRM Expert I'm a customer support professional with 5+ years of experience delivering exceptional service across multiple channels. Currently a Ticket Support Specialist at ModSquad since 2022, I specialize in resolving technical issues, managing customer inquiries, and maintaining high satisfaction ratings. What I Deliver: Multi-channel support expertise across tickets, live chat, email, and phone. I've consistently maintained 90%+ customer satisfaction while handling 40+ daily interactions. My experience spans e-commerce, SaaS platforms, gaming, and B2B sales environments. Technical Skills: Proficient in ZenDesk, Helpshift, Kustomer, Salesforce, and multiple CRM systems. I quickly master new platforms and comfortably troubleshoot technical issues while guiding users through complex processes. I've also supported international customers across UK, Australian, and Canadian markets. Background: Beyond customer support, I bring sales and leadership experience. As a former Sales Team Leader at Brandability, I managed teams, exceeded KPIs, and generated consistent monthly revenue while training new staff members. Why Work With Me: I'm detail-oriented, self-motivated, and thrive in remote environments. I maintain meticulous records, follow workflows precisely, and communicate clearly in written and spoken English. I'm committed to meeting deadlines and available for flexible hours including weekends. Ready to discuss your project? Let's connect.

Hi There, My name is Johann and I am a customer service and technical support specialist. Over the last 7 years I have been the front-line Customer Service Agent for a SaaS based company in Australia supporting their US and UK based clients. This client is scaling down, and I need to find something new. Over the last 7 years I have been online every day, Monday to Friday from 10am to 11pm every day without fail. You don’t have to worry about holidays, Easter, Christmas or New Year as I would be there to support your clients for you. You will never have to worry about your support again. If you are looking for a CC, you can put in place and forget I am your guy. I will never let you down and I will always be on time. I am looking for a full-time position around 13 hours a day 5 days a week. My dedication is to make sure you get exactly what I have promised and more for as long as I am working for you. All the best Johann.

Highly skilled in WordPress and WooCommerce support, including technical support, bug fixes, conflict testing, custom site changes, setting up WooCommerce, site optimization, and integrations.

Remote Inside Sales Pro | Closer, CRM Expert & Pipeline Driver – 5+ Yrs, 15% Over Target Summary: I’m a results-driven Inside Sales Representative with over five years of experience exceeding revenue targets in fast-paced, virtual-first environments. I’ve consistently outperformed quarterly goals—most recently by 15%—using consultative selling, disciplined follow-up, and smart pipeline management. Whether you need B2B appointment setting, high-ticket closing, or CRM-driven sales support, I deliver. I’m certified in HubSpot Inbound Sales and Sales Management, and I’ve worked daily with Salesforce and HubSpot to improve close rates by 10% and reduce churn by 15%. What I bring to your Upwork project: ✅ Proven closer – hundreds of weekly prospects converted ✅ Remote-ready – Zoom, Teams, CRM, self-motivated ✅ Retention & upsell skills – +12% transaction value, +15% renewals ✅ Organized pipelines – better follow-up, higher conversions Let me help you turn leads into revenue—efficiently, professionally, and remotely.