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Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Data Entry work entering assignments from PDF's into database. Assigning Inspections based on zip code and other rules Reading instructions per inspection type and learning requirements from instructions Reviewing inspection reports for quality and compliance to the instructions Modifying inspection reports to comply with requirements Emailing inspectors with errors to assist in retraining Creating documents documenting frequent errors to help avoid them in the future This is a long term job. The inspections types are simple property inspections where photos are taken and simple forms are completed by the field inspector.
  • Number of freelancers needed: 2
Skills: Customer service Administrative Support Appointment Setting Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities. Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Provides information by answering questions and requests. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed.
  • Number of freelancers needed: 20
Skills: Customer service Administrative Support Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Contact prospective clients using a script to inform them about a comprehensive service targeted at seniors. The service involves free relocation and home downsizing services provided if the client chooses to list their property with us. I would need you to research and create a list of potential clients (seniors and/or adult children caring for seniors), contact them and introduce them to our service, with the goal of getting a listing appointment for me. On top of the hourly salary earned, for each lead generated that produces to a signed listing agreement and a closing, I will pay the equivalent of .1% commission. Given that the average home sells for $1,000,000 in the San Francisco Bay Area, that represents an average of $1000.00 bonus for each home listed and closed. The product I am proposing is an array of free services including providing a professional senior community placement counselor, the packing and resettling of the client into their new residence, the clearing of all personal property in the home via estate sale, and the final preparing of the home for market, These free services will be covered by the commission earned at closing. The ideal candidate is someone with excellent English language skills, sales driven, outgoing and upbeat, persistent, and hungry for success. The right candidate can make substantial supplementary income through our bonus structure of .1% commission for each property listed and closed as a result of their lead. Multiple scripts will be provided to assist with the sales calls. We will need your help in targeting and creating call lists. We are working with online marketing experts to increase our presence online. Please tell me about any relevant experience and how you would create call lists. Also if you have real estate experience, that would be an added bonus.
Skills: Customer service Appointment Setting Cold calling Lead generation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Overview: Los Angeles company seeks virtual assistant and customer service representative to work side by side with CEO to reply to and handle inbound and outbound phone calls & emails to schedule appointments and answer frequently asked questions. More specifically, assistant will help by: 1) Answering phone calls from long term clients and first time callers asking to schedule a meeting, asking for directions, placing orders, requesting status updates, etc 2) Making outbound phone calls and emails to confirm appointments with clients and potential clients, schedule appointments, answer questions and tell clients how to prepare for their appointment with the CEO 3) Filtering through all of the CEO's emails and determining which emails he must respond to urgently 4) Updating our growing customer list and database to include new clients, customers and referral partners 5) Archiving emails, documents and scripts to answer frequently asked questions Key Skills Needed To Do The Job Well: Excellent written and spoken American English Experience handling phone calls and emails coming in and out of the United States Microsoft Excel, Word, PowerPoint, Google Docs and Google Calendar Must be: Self-motivated, career-driven, competitive, eager to learn new skills Willing to work Monday-Friday 10:15 AM PST - 4:15 PM (25 hours per week) Able to work independently A successfully assistant will: Check in with CEO at 10:15 AM EST Monday – Friday to respond to emails received for the day Independently reply to emails from clients requesting meetings Ask the CEO who he'd like reach out to and the times he would like certain meetings scheduled Work on projects that require internet research and create lists in Microsoft Excel Connect with customers, clients and referral partners on Linked In You Should Be Interested In This Job If You Are Looking: For a stable and long-term career as a virtual assistant for a US company To work with a very patient, admirable, knowledgeable and friendly boss who is great at training new hires To work in a company that has a noble mission and does great things for people To advance in the responsibility and independence you are given in your current job If you’re interested in this position, tell us why you’re so confident you can do a great job.
Skills: Customer service Administrative Support Appointment Setting Calendar Management
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
We have a parcel which we had sent from Spain to Australia. No one picked it up in Australia and it got sent back to Spain. As we do not speak Spanish - we can not call anyone who can assist us in locating the parcel and resending it to us. We need this job done. We have the tracking code. Thanks
Skills: Customer service Administrative Support Translation English Spanish
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
WordPress Support Specialist will assist Project Manager with managing a portfolio of clients and websites: -- Providing daily WordPress customer support for our corporate clients and entrepreneurs -- Assisting with processing and problem resolution of clients, research documents and reference material for required solutions. -- Complete various projects and reports as requested by Project Manager -- Actively participate in key projects to assist Project Managers with delivering exceptional customer experiences and in identifying and developing business opportunities. Required Skills: -- LIVE AND WORK FROM THE US OR CANADA. Outside of these areas please do not apply. -- Knowledge and experience with providing WordPress customer service required -- Knowledge of EasyWebinar WordPress plugin would be a benefit if you have this experience -- Ability to effectively communicate in a professional manner with internal and external customers. -- Ability to work in minimally supervised situations -- Ability to develop and recommend new and/or modified operating policies that enhance the customer experience. -- Ability to handle multi-problem situations within a limited timeframe. -- Ability to make decisions quickly and accurately with no direct supervision. -- Ability to effectively organize workload to accomplish assigned tasks in a timely and accurate manner. -- Ability to recognize problems and act on them. -- Ability to effectively juggle multiple priorities and strong follow-up skills. -- Ability to work with and understand multiple computer systems and support systems. -- Proficient in the use of basic technology programs such as Word, Google Drive, GMail, etc. -- Strong organizational skills with high level of attention to detail. You will need to be able to work during the hours of 9a - 6p CST and have access to email, very knowledgeable about WordPress and must be able to manage multiple projects at once while keeping everything on time, organized, and in sync. Before applying for this job please complete this form: http://goo.gl/forms/jcZq8ajazP
Skills: Customer service Content Writing Customer support Website Development
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
I have not been able to find someone in my area to rent me a garage space My credit is poor and I need to find something with out a credit application I need to find a space in the San Diego CA area To any one that can find me a person to rent a space I will give $100.00 Thank you
Skills: Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $2,500 - Posted
I work for a Roofing company that uses a proprietary CRM system. I want to replicate it using bitrax24. From lead inputting, assigning, quoting, and a few more statuses that include uploading work orders and pictures, and other relevant information. need a simple GUI for salesmen and other employees to complete their prospective task
Skills: Customer service CRM Sales SAP CRM
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
U.S. Based company looking for Virtual Assistant and Customer Representative to work with clients and potential clients who need our help sending their kids to college. Duties include, but are not limited to responding to and filtering incoming emails, take over my emails, phone and forward them to the appropriate person or queue. You will: 1) Take inbound phone calls 2)Make outbound phone calls 3) Schedule people asking for an appointment 4) Place certain emails in google docs 5) Reply to emails and tell people when we will get back to them or that you 6) Create a VIP List 7) Forward emails to me you don't know how to answer 8) Document frequently asked questions 9) Send outbound emails 10) Make outbound phone calls 11)Sort via junk emails Must be: Excellent in written and spoken American English You must adhere to hours of operation: Monday-Friday 10:15 AM PST - 4:15 PM. 25 hours per week.
Skills: Customer service Administrative Support Appointment Setting Call Handling
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