Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, Description: I am looking for a motivated person that has great communication skills and prior sales experience. I will provide them with a daily list of new bank leads for Los Angeles county. These are people who have entered the beginning stage of defaulting on their home loan (usually 3-6 months of no payments) and will be forced to foreclose on the property within 3 months. At this time, if the house isn't brought current on the payments, the house will be taken to auction and sold to the highest bidder. Details: The virtual assistant MUST speak English fluently and effectively for this job. I will provide the virtual assistant with a call sheet that details everything they will need to ask the homeowner. The goal of the telephone call is to schedule an appointment for me, the home inspector/appraiser, to come out to the property and inspect it and offer the homeowner a cash offer usually within a couple hours after inspecting. This is beneficial because it gives the homeowner a way out of the loan without getting foreclosed on by the bank. Usually these homeowners don't even live in the house anymore, it may be empty and vacant for many months. Pay: I plan to structure the payment plan for the virtual assistant by each successful appointment that is set over the phone with the homeowner. There are typically about 100 new bank leads that get added to the list every day for Los Angeles county. I will refine the list based on what criteria I am looking for (single family homes) so the amount of calls may be much less. Also, only about 65% of the names on the list have telephone numbers to call. Since this is creative marketing and I have no idea how successful this will work right now, I plan to start the pay at the minimum $6.50 per hour, and a bonus of $20 PER APPOINTMENT SET. That means the call sheet is filled out completely and a time and date has been set in stone with the homeowner. I will call the homeowner right away to verify the appointment. I want to establish a great relationship with my virtual assistant so that we both can make a lot of money with this venture. I am only one person and I will be doing this part time as I have a full time job. If the homeowner is a motivated seller, the phone call should last no more than 5 minutes to obtain all the information on the sheet and set a time and date for the appointment. If they don't want to sell, they will probably let you know immediately. The better you perfect your call strategy over time, the more appointments you can set and the more money you can make! Bonus Structure: Every time I get a house under contract from an appointment you set for me, the bonus structure will be the following: First house under contract: $100 bonus Second house: $200 Third house: $300 Every house thereafter: $500 Keep in mind, I get a new list of people EVERY SINGLE DAY! Usually once I put the house under contract, it is sold to another investor within 7-10 days. I will inform you if the house is put under contract and sold. How can you verify to make sure? You have the homeowners phone number so you can call to follow up with them until we have established trust and a great working relationship (: If you have motivation and the right telephone skills and friendly demeanor, we can make this a very worthwhile venture. I am relying on my virtual assistant because I simply do not have the time to make the phone calls and set the appointments. Recap: So this is the payment structure simplified. $6.50 per hour, $20 per appointment set. If you get one appointment in an hour of work, then you just made $26.50 an hour. Bonus is based on successfully putting the house under contract after the appointment is conducted. I will want to talk to the virtual assistant as well before we get started to explain how the whole foreclosure process works and exactly what I do and what I look for when I go to these houses. It will probably only take you 1-2 hours a day to make the calls, but the profit can be good if we do this right. I receive a new listing of names from the banks every single day. Realistically, it is not uncommon for others in this business to get under contract 1-3 (sometimes more) houses a month. Every market is different depending on the area. Also, do not think of this as "cold calling". This is very targeted, these people are about to lose their home. We can provide them a great service that most people don't know about and potentially protect them from financial ruin.
Skills: Customer service Communications Sales
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Requirements: - native english and friendly communication style - love fashion - active player of mobile games - have at least 2 android / iOS devices - have stable internet and power The role includes the following tasks: 1/ Reply to messages from players 2/ Check notifications and reply to comments or player posts as needed 3/ Check Google Reviews and create a summary to send in the team chat 4/ Reply to player reviews 5/ Report and escalate issues that are trending and/or critical 6/ Play game yourself 7/ Hosting fun online contests and building the community spirit of players
Skills: Customer service Online Community Management
Fixed-Price - Entry Level ($) - Est. Budget: $2,000 - Posted
You will receive inbound calls from senior citizens responding to television advertisements for various types of medical braces and general items needed for daily life. You as the agent will lead the caller through a questionnaire to determine whether these items are eligible through Medicare for purchase. You must be comfortable multitasking and toggling through 8-10 screens including a search engine to locate physician information with ease, physician's NPI numbers etc. This requires you to take leadership, maintain control of the call, while clearly communicating, using patience and empathy. Hours are Tuesday - Saturday 6AM -2:30PM - With Sunday's and Monday's OFF Training Schedule Wednesday - June 1st - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Thursday - June 2nd - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Friday - June 3rd - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Saturday - June 4th - 6:00AM - 2:30PM PST - First Day on Phones - End of pay cycle 11:59PM Sunday - June 5th - OFF - New Pay Cycle Begins at 12Midnight Pacific Monday - June 6th - OFF - Tuesday - June 7th - 6:00AM - 2:30PM PST - REGULAR SCHEDULE - Sunday - Thursday 6AM -2:30PM - With Sunday's and Monday's OFF Your first pay will be for all hours worked on or around July 1st maybe sooner depending on the funding of the project for hours worked. Then it will switch to an hourly project or we can come up with another pay schedule and arrangement of what to pay. We will discuss the rest of the process later when we speak.
Skills: Customer service Customer support Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a CSR for our office in. Duties include calling customers to set up appointments for our service techs. Also taking incoming calls from our technicians, customers and warranty companies. Computer knowledge and being very organized is a must. You should be able to work a flexible schedule. We have a medium size office but a great working environment. We have health insurance, 401K, paid vacation, and paid holidays.
Skills: Customer service Administrative Support Data Entry Embedded Linux
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, IdeasUnlimited (one of the biggest freelancing firms) is looking to hire multiple customer support superstars from the United States. MUST: - Speak Native English - Have customer service experience - Comfortable in speaking with people over the phone - Be serious minded and proactive - Be looking for long term work relationship JD: - Receive incoming calls - Make follow up calls - Leave voice messages Hours: We have both full time and part-time positions open (8 or 4 hours per day during US business hours). Pay: $8 per hour. Good luck
Skills: Customer service Call Handling Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We are looking for a bi-lingual (English and Spanish) VA to assist in the below tasks: - Admin work - Basic wordpress updates (blog) - Social media management (posting) - Calendar management and follow up - Coordination and organization Rate: $4-5 per hour Hours: 20-30 hours per week during US EST time zone. This is a long term position and our company will give you enough opportunities to grow. Thanks
Skills: Customer service Administrative Support Social Media Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a UK based medical recruitment agency that supply permanent staff to the private sector. As a Recruitment Administrator/ Resourcer your job role would entail the following: • Sifting through CV’s • Qualifying candidates • Placing Job Adverts • Making and answering telephone calls to potential candidates and professionals • Arranging Interview's • Maintaining Relationships with Candidates/Employers The Ideal Freelancer for this Role: - Must have Confident Telephone Manner - Must Have Excellent English Communication Skills - Must be Computer Literate - Must be Organised This will be an ongoing role for the right Freelancer working 6 hours per day, with Commission structure +bonuses in place
Skills: Customer service Advertising English Grammar Recruiting
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Carollyne Corner is a Swiss based coach, and she is about to launch her online business. She is looking for a Virtual Assistant with tech and marketing skills to help her make it a big success. For more information please see the attached Job Description. Would be interested to discuss this opportunity? If so please kindly apply. Looking forward to hearing from you. Michelle Carollyne Corner's Team
Skills: Customer service Administrative Support Facebook Marketing Marketing Automation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am a startup company and I'm getting a mold created. I need someone in a few months that knows the rules and regulations as a custom broker, to get my products to the USA from China. I want experience, someone that knows the laws, and a person who is a great communicator. This project can be huge. If someone does a great job, they will have a job long-term. You don't need to do this full-time, but enough where my products can get into the country without hassle.
Skills: Customer service Business Planning Customer support Legal Consulting
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hi there, We are a creative agency, and we are looking to hire a part-time female virtual assistant. Qualities needed: -fluent high leveled English is a must. -excellent writing skills -multi-tasking -U.S, working hours - basic knowledge in photoshop/InDesign​/illustrator a plus. More about the job: -Replying to emails -update clients about project progress -follow up on projects - write proposals -follow up on proposals
Skills: Customer service Customer support English Grammar Project management