Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need a permanent admin assistant with excellent interpersonal and communication skills to undertake a wide variety of administrative and project management tasks. This role will include creating spreadsheets, managing projects assigned to other VA staff, web research, basic blog content research, image sourcing, image editing, liaison with product suppliers for product information. Email correspondence with customers may also be required. Excellent written English skills are essential. Good quality communication between the VA and myself will be fundamental to getting the job done well. Optional but appreciated would be some experience in MailChimp, social media posting & scheduling - mainly facebook & instagram, Hootsuite & Schedugram software is what we are currently using. The job will offer a wide variety of interesting projects if I can source the right person with the appropriate skills.
Skills: Customer service Communications Copy editing Copywriting
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hiring a Customer Service Representative for a full-time opportunity Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation Process written customer correspondence and provide the appropriate level of timely follow up
Skills: Customer service Customer support Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
Hello all, I have a excel spreadsheet that has a total of 261 dresses. Each dress has a link to the suppliers website. I need the images for each product extracted from the links provided. There's a very specific way these images need to be named when you save them. For example: Model #: 001 Image 1 001-a.JPG Image 2 001-b.JPG Image 3 001-c.JPG Image Black 001-black.JPG Image Blue 001-blue Each image should have a color image as well, even if you have to duplicate the image. So if model # 124 link only have 1 image from the link provided you would save that image twice as. 124-a.JPG 124-black.JPG Each image should be save with -a first and then move on to -b,-c,-d. 001-a.JPG 001-b.JPG 001-c.JPG 001-d.JPG Do not extract any images with watermarks on them, if they occur. If each image has a watermark, make a note and I will remove that product from the sheet or find a different image for it myself. Please try to get as many images as you can. If a product has multiple colors, YOU MUST GET IMAGES FOR EACH COLOR!!!! So if a product has images for purple. green, and yellow. I need images for all colors, and main images 001-a 001-b 001-purple 001-green 001-yellow If satisfied with your work, I have plenty of more jobs like this one that I need done, and will come to your first! Price is negotiable :) I need this done quickly!
Skills: Customer service Data Entry Web design
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We need someone for a short-term project, probably about 5-10 hours, but it may be more. We will ship you 10-12 Wi-Fi routers and a Wi-Fi hub. Does this sound difficult? Don't worry, we'll explain everything you need to do. What do you need? Extreme attention to detail! We want to test configuration for our Wi-Fi product using different Wi-Fi routers with 4 specific ISPs: Telstra, Optus, iiNet, TPG. The skills you need: 1. Ability to follow directions, yet comfort with a bit of ambiguity...we are a start-up and you'll be helping us develop a test plan depending on how things go. 2. Ability to find things like where to plug in cables on your Wi-Fi modem and routers...again we will help you, but if this sounds too scary, this isn't the job for you! 3. Willingness to be completely, 100% thorough in your documentation of what happens as you go through instructions. 4. Ability to package things up for shipping...and get them shipped (we most likely will have a carrier able to pick things up at your home). Equipment you'll need: 1. A smartphone with iOS 8.0 or above or Android 4.2 or above 2. Access to the Internet in a home or business environment with one of these ISPs: Telstra, Optus, iiNet, TPG. Please state which one in your reply.
Skills: Customer service Administrative Support Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Internet research Customer service Answering or making calls Managing social media Sales and order management Searching and applying for Jobs Product research, manufacturer research Market research Word, Excel, Powerpoint work Transcribing audio or video Managing calendar Any data entry work eCommerce data entry Creating invoices Autoresponders: awebber, infusionsoft Email marketing using mailChimp, icontact Any admin or personal tasks
Skills: Customer service Administrative Support Content Writing Data Entry
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hello, I am looking for an assistant with flawless written English skills to manage responses from our outbound email campaigns. This person would have to follow a set of guidelines for appropriate responses (including calendar invitations). The goal of this role would be to schedule as many demos with Sales Leads as possible. We require 3 hours of work / day (Monday through Thursday) from 9am - 12pm Pacific Time. If the assistant's performance is strong after the first 8 weeks, there will be an opportunity to grow into a larger role (more hours per day / days per week). To demonstrate that you read this entire post, please respond with the whole application, please respond with "I am applying to be a Bizzy Agent" as your first sentence.
Skills: Customer service Administrative Support Customer support Email Etiquette
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are MTailor, a San Francisco-based tailoring startup that designs custom-fitted men's clothing from an app on your phone or tablet. We are looking for an experienced customer support representative to join our team to help answer customer inquiries through email. Other responsibilities will include helping with operational tasks such as order processing and fulfillment. Applicants should have strong computer skills, excellent reading and writing comprehension, be fluent in English, and be looking for a full-time position. We require availability for 40 hours per week, but offer a flexible schedule. We would like someone to start as soon as possible. Please respond to this post with a resume and contact information. If you would like to see more about us, visit our website at MTailor.com.
Skills: Customer service Email Handling Writing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You will need to handle email and telephone assistance to help our customers to use our product. This position is REMOTE, you will work from 9am to 2pm EST Time. You will need to use our own computer to connect on our support interface. We will provide you a VOIP phone. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge of Google Drive and Help Desk software is a plus
Skills: Customer service Customer support Zendesk
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
You must be female, a native english-speaker, and live in the U.S.A. Every evening between the hours of 5-6PM CST (Mon-Friday), you will call up each of our customers whose products have been delivered that day. Upon doing so, you will talk to them natively ask them a few questions and (if they agree) send them a short email with a product review link and a coupon code. You will be assigned a phone number which you can use to make calls.
Skills: Customer service Administrative Support Call Handling Customer support