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Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone with customer support experience that can take the lead on our customer service efforts. We will train you on our process so that you are well prepared to handle customer inquiries when they come. But, by nature, you should already be very good at interacting with and supporting customers. This position will start with email support only, but would expand to live chat and possibly phone support over time. Please do not apply unless you are completely fluent in English and have both great writing and speaking skills.
Skills: Customer service Call Handling chat support Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a virtual assistant for a real estate company. Duties include but not limited to: - Making calls and qualifying leads over the phone - Monitoring and Updating CRM system with lead activities - Sending emails, taking notes, creating tasks - Managing calendar, setting up appointments etc - Experienced with Google Adwords/FB PPC marketing a plus! - Good English
Skills: Customer service Administrative Support Appointment Setting Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Work will vary from job to job and week to week. Data entry, admin and customer support as well as answering emails, overseeing FB pages. Some weeks work load will be heavier than others but most of the time you will have specific daily tasks to do.
  • Number of freelancers needed: 3
Skills: Customer service Administrative Support Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone to work 1 hour/day 5 days/week assisting with: - sales admin: talking to Sales staff on the phone and updating CRM system (Capsule CRM) - organising contracts and job paperwork via email - coordinating graphic design projects on Upwork to develop marketing materials, videos, articles - updating social media - helping create and overseeing a content calendar - organising quotes from our suppliers (usually via email) This will be an ongoing role for the right person. The right person will be personable and easy to talk to, very organised, and have native level English proficiency. Need to be available during Australian business hours (Brisbane time).
Skills: Customer service Administrative Support Article Writing Content Writing
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
purchasing specialists $3000+ weekly income Internet purchase flexible working time, local supervisors (from your country) purchasing agents for business travelers world wide ranged from flight booking hotel, books, to electronics, and enterprise services cool job. you produce something, you get paid ; you produce nothing, you get zero but time waste and sound of silence. so don't bid if you have no confidence on your capabilities and result produce. tel interview and conversation REQUIRED
Skills: Customer service Data Entry Email Handling Internet research
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
PLEASE READ THE WHOLE AD!!! I have several rental listings in Vancouver BC, on the site Airbnb.com. I am looking for a virtual assistant to respond to guest inquiries 24 hours a day (within 10 min) . 90% of the inquiries will be between 8am-9pm PST Duties include *Respond To Guest Inquiries *Screen Potential Guests and make bookings *Schedule Cleanings with the Housekeepers *Coordinate services with the local property manager *Provide Support For my Guests *Send welcome, check-in, and post stay emails *Troubleshoot problems that may arise *Manage listing calendars and availabilities Other Business and Personal tasks may include: *Internet Research for products, locations, assistants, etc *Booking travel *Managing bills and some bookkeeping *Other tasks to be discussed within reason I receive about 20 inquires per day and 1-2 phone calls per day. Do you have a team that will answer messages and calls 24 hours a day? Have you ever used Airbnb.com? Most communication with the guests will be through the Airbnb platform or email. Some will want to call and speak to someone. Housekeepers will be contacted through text messages, calls, or email. Must have native or close to native English speaking and writing skills. If your response to this ad has spelling or grammatical errors you will not be considered. Spanish / Mandarin / Korean speaking are a plus, but nor required. Reliability and and good communication and cost-saving decision making that also makes guests happy is the #1 thing I am looking for. This is perfect for someone who is on the computer most of the day. the alerts and emails get sent to you. If you have a deficiency or it would be more efficient to delegate the task out to Fiverr or Fancyhands, that is what I want to see, rather than remaining on hold for 2 hours to inflate your billing. Please tell me how you can increase efficiency and make this worth my money, your time and the training. Huge plus if you have experience in hospitality or have worked with airbnb, flipkey, etc. before. For this job we would start of with one week, and will then do two if it works well, and so on. Please make an offer of a monthly flat rate. I propose $100-140 CAD per week. We can agree on a 3-5 dollar per hour rate if you work on side tasks in an excessive amount. Please reach out if you have any questions or may be interested. Thanks!
Skills: Customer service Administrative Support Customer support Email Handling
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