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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Your mission is to completely relieve our creative director of her daily administrative tasks. You will be handling all email correspondence, calendar appointments and travel bookings. You are required to be available for twice daily debriefs over Skype - mornings and night. You know you are organised and reliable and your English is fluent in both writing and speech. We are a design studio based in Sydney Australia and we would like to see you as part of our team long term. We will pay you monthly and expect you to work a minimum of 30 hours per week.
Skills: Customer service Administrative Support Blog Writing Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Guaranteed hourly wage. Call to only businesses. Find people at companies, gather information from receptionist, navigate phone system. Calls made only during US time zones (8am to 8pm eastern time (UTC-4). Minimal talking. Dialer does all the work. You just navigate it with receptionists. All you need is headset on your computer and internet browser. Can be done completely flexible. Work anytime for very short or long duration of being logged in. You choose. Please apply today!
  • Number of freelancers needed: 20
Skills: Customer service Administrative Support BPO Call Center Call Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company, https://Kionin.com, is launching a new venture that provides assistant services to clients, https://MySecond.com. Our client’s tasks and personalities are always different! In order to succeed you must have a serious attention to detail, respect for spelling and grammar, dedication to quality of work, and possessing the ability to think outside of the box when it comes to solving problems and handling tasks. Our clients request a wide variety of things to be completed throughout the day, from simple things like making a dinner reservation or finding a handyman to do repairs on their home, to complicated tasks like researching medical specialists based on their insurance plan, or re-routing an over-sized shipment from their house to their office. The ideal candidate will be a highly competent user of the internet, a good multi-tasker, someone who values quality over quantity, be comfortable dealing with people on the phone (and call US numbers), able to research efficiently, and care about getting it done right the first time. We focus on making both our clients happy, and just as importantly, our team happy. The personal success of everyone on our team is incredibly important to us! Also you'll be working closely with the rest of the team, including input on how to make the service and software platform better, and ensuring you have everything you need to do your job well and keep everyone beyond happy. You will also help tackle other tasks to help the company as they come up. This will be an ongoing engagement assuming we fit well! We are looking for someone(s) to cover US Weekend Evenings (7pm to 12am Pacific Time Monday to Friday). We will be/have a posting looking for someone(s) to cover other times as well. For legal and tax reasons, we'd prefer native english speakers that are not in the US. We will however consider people in the US for a shorter term engagement.
Skills: Customer service Internet research Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company, https://Kionin.com, is launching a new venture that provides assistant services to clients, https://MySecond.com. Our client’s tasks and personalities are always different! In order to succeed you must have a serious attention to detail, respect for spelling and grammar, dedication to quality of work, and possessing the ability to think outside of the box when it comes to solving problems and handling tasks. Our clients request a wide variety of things to be completed throughout the day, from simple things like making a dinner reservation or finding a handyman to do repairs on their home, to complicated tasks like researching medical specialists based on their insurance plan, or re-routing an over-sized shipment from their house to their office. The ideal candidate will be a highly competent user of the internet, a good multi-tasker, someone who values quality over quantity, be comfortable dealing with people on the phone (and call US numbers), able to research efficiently, and care about getting it done right the first time. We focus on making both our clients happy, and just as importantly, our team happy. The personal success of everyone on our team is incredibly important to us! Also you'll be working closely with the rest of the team, including input on how to make the service and software platform better, and ensuring you have everything you need to do your job well and keep everyone beyond happy. You will also help tackle other tasks to help the company as they come up. This will be an ongoing engagement assuming we fit well! We are looking for someone(s) to cover US Weekday Early Mornings (12am to 8am Pacific Time Monday to Friday). We will be/have a posting looking for someone(s) to cover other times as well. For legal and tax reasons, we'd prefer native english speakers that are not in the US. We will however consider people in the US for a shorter term engagement.
Skills: Customer service Internet research Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for people that are willing to learn. We don't care about your past job history if you can convince us you are willing to learn and you are coachable we want to work with you. Contact us for a immediate interview to be considered.
  • Number of freelancers needed: 40
Skills: Customer service Appointment Setting Cold calling Lead generation
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We keep re-posting because we keep growing! Come join us in disrupting the billion+ dollar per year home services industry! Ezhome.com is a company cofounded earlier in the year by Odysseas (co-founder of odesk) and Spiros (cofounder or PatternInsights). Located in Palo Alto, ezhome already has significant traction, a staff of almost a 100 people (the majority of them “upworkers") and has received significant funding from top VC firms in the valley. We aim to revolutionize the home services space, the way oDesk revolutionized how the world works! We have more customers than we can handle, and have been growing fast! We're looking for a few warm personalities with exceptional customer service skills to care for our customers end-to-end. For more information on our company, please visit our website at www.ezhome.com! There is HUGE potential for career growth! Job responsibilities: - Manage a set territory of customers as their main point of contact and the primary person responsible for keeping them happy. Examples of daily communications may involve, upgrading a current plan level, coordinating a visit for an irrigation check or repair, monitoring and issuing referral credits, answering general service questions, etc. - Update CRM / Customer Relationship Management System (multiple steps involved per appointment) - Respond to customers in a timely manner and document all communication in Zendesk and/or our in house app. - Communicate as a responsive and friendly team player between the Sales Team, Service Team and customers Requirements: - Must be Located in the UNITED STATES or CANADA! - Native English speakers only please, must have great oral and written communication skills - Tech-savvy and familiar with Microsoft Office and / or Google docs - Able to multi-task in a fast paced environment and keep an ever growing list of client accounts in order - Detail oriented to complete and appropriately document tasks in multi-step processes - Quick on the computer to interface with multiple programs/websites/spreadsheets at once (e.g. email, internet, calendars, maps, billing app, CRM software, time tracking app, photo manipulation software) - Knowledgable and/or willingness to learn about the gardening/landscaping industry is a plus! -Starting pay range is $13-15/hour (exclusive of the upwork fee - the freelancer's portion). Must be willing to start in this range. Hours: Looking for someone who can work FULL TIME during business hours PST. This is a 40+ hour/week role and must be fully available M-F 9 - 5:30 PT. Possible work one day on the weekend (for 4 - 5 hrs) in exchange for a weekday with modified/reduced hours. If you meet the above requirements, we want to talk to you!
  • Number of freelancers needed: 3
Skills: Customer service Email Handling English Helpdesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
ABOUT US: We are a world-renowned organization that is driven by the passion to help others, to change the world and to have a positive impact on a lot of people's lives around the planet. You will be given the chance to become a long term member of a foundation focused on peace and on improving the well-being and quality of life of individuals and organizations. WHO WE ARE LOOKING FOR: A highly reliable, intelligent, highly organized, experienced, responsible, available and dedicated person to help us run things who is committed to deadlines and can deliver on time. YOUR REQUIREMENTS: You are based on Manila city, in Philippines A quiet room from which to make calls. A stable internet connection. Stable power (no outages). ABOUT YOUR ROLE: We are looking for a General Virtual Assistant (GVA) able to perform a variety of tasks. ABOUT YOUR TASKS: scheduling, manage google calendar, handling emails, administrative support, work on task management software, performing general virtual assistant tasks and making calls, do social media, do transcriptions. EXPERIENCE: You should demonstrate proven experience in this role. LANGUAGE SKILLS: Fluent English (mandatory) - written and spoken. No accent preferred. You need to have a working Skype. This is a LONG TERM position (3 years and more). We generally receive many applications so we wish you the best of luck!
Skills: Customer service Administrative Support Customer support Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $10,000 - Posted
Hi Are you looking for a sales role? We have a new one where you call up hot leads. Please let me know if you are interested. Thanks Bernie It involves calling back people that respond to our initial sales contact where we offer to make them a whiteboard style video for their business, upselling social media marketing, website design or upgrade, Google adwords facebook marketing, bing ads management I would pay 20% commission on an ongoing basis Prices typically £100 to £1000 With opportunity for monthly subscription See appledew.co.uk for more services
Skills: Customer service B2B Marketing Blog Writing English
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