Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
This will be a continuos job and go on indefinitely as this is for a current dental office!! I own a Dental Office and we need someone to call Dental Insurances for patients that are scheduled for the upcoming weeks and obtain a fax of their dental benefits. Once we receive the fax, you will need to enter that information into our dental software. We will train how this is done but I anticipate about 12-16 hours of work. This work will need to be done during Chicago business hours from 9am -5pm. Once we develop comfort and trust, there will be additional tasks we will assign to add more hours.
Skills: Customer service Call Handling Data Entry English
Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services, invoice, data entry and also data processing. Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry, customer, Ed services, reply to emails, handle data processing and also handle all that deals with invoicing and recordings, creating and design website. The virtual assistant would be required to work 3 hours per day. The gallery specializes in the online sales of artwork via freelancers who are interested in representing the gallery.
Skills: Customer service Administrative Support Call Handling chat support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'am looking for someone to be my virtual assistant. Your main duty would be helping me run and setup various businesses. Must be extremely detail oriented Must be able to multi-task Must be personable Must be able to bring value to the business Must be able to get assignments done Must be a self-thinker Must be a contributor
Skills: Customer service Computer Skills Data Entry Email Etiquette
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Please read this first: I am specifically looking for someone who resides in the Asheville, NC or Western North Carolina area. This is mostly a virtual position. However, I need someone who can stop by my office and pick things up once a week or so, as well as be available for local events. So, if you do not live in this area, and you apply anyway - please know that your application will not be accepted. For those in the Asheville/WNC area: I'm looking to start someone on an as-needed position to start. Between 5-10 hours a week. However, I'm hoping to find someone who can grow into a larger position as my company scales and the budget allows. Read this over and if you'd like to talk to me about this position, let me know. I am a speaker/author/Founder of a training company that focuses on employee engagement and customer experience. We're looking for someone upbeat, friendly, detail-oriented, who has both left-brain/right-brain skills, excellent communication skills and wants to be on an amazing team doing incredible work. If it makes your day to make someone else's day, I want to talk to you! Ultimately looking for someone who can take over many administrative tasks so I can focus on my core activities of writing/speaking/networking/sales/media. If this turns into a long term assignment, some travel (once a quarter?) might be involved. However, I can work around it if you aren't available to travel. Core Immediate Tasks will include: - Checking and responding to email (yours and mine) - organize email I need to answer personally - Answering the phone/checking voice mail and responding - Handling logistics for my speaking clients - agreements, invoices, handouts, etc. - Handling logistics for my training/consulting clients - - Be on calls with clients to gain a full understanding of the business/client needs/take notes, etc. - Stop by my Asheville office (once a week?) so I can sign documents, pick up packages, prep for errands. Run errands to the PO, store, etc. - no more than once a week, if that, in the beginning. - Complete STATUS reports - Keep a record of client birthdays and send cards - Data Entry (Bonus if you know Infusionsoft. If not, I can provide training) As the position grows, this is what could be involved: - Event Management - Assistance with book launches & product launches - Attendance at our team retreat - Travel to meet with clients - etc. Since I have limited space here, I've attached the entire job description as a file. Once again - this will start as a few hours a week with the activities above. The file is the vision I have for the position once it's expanded. If you have any interest at all, let me know and once I've review the interested parties, we'll schedule a time to talk further. Note: What I really want to pay for this is $17.00 an hour to start. However, I could only choose one option in terms of what I was willing to pay. I'm open to considering others who charge higher rates, if I can't find the right person at my preferred rate. Having said that, I would prefer someone who would start at $17.00 and as it is proven that their work is helping me scale my business, I would consider raising that rate.
Skills: Customer service Data Entry Email Handling Event Management
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Job Description: We are seeking a Procurement Specialist for immediate hire at FH Design. The position will work with the designer/project manager to place orders, confirm order acknowledgements, and coordinate shipping and installation for commercial furniture. Job Duties: • Provide management and procurement of furniture, fixtures, and equipment including ordering, scheduling and tracking of FF&E • Issue purchase orders and track order progress, including processing vendor acknowledgements. • Coordinate communication between vendors and project designer • Coordinate installation between the installation company and client, including creating installation package for the installation company. • Work with manufacturer’s customer service and reps to resolve warranty and punch list items in a timely fashion • Process vendor invoices • Work with Office Controller to create intermediate and final billings.Requirements: • Minimum of 3 years successful track record in the oversight and direct involvement of order entry, order tracking, shipping and installation coordination • Knowledge of DDMS or other order management software • Familiarity with office software such as MS Office, Outlook • Previous experience working with web-based applications Skills & Qualifications: • Good written and oral communication skills • Ability to work independently and without direct supervision • Strong problem solving skills
Skills: Customer service Data Entry Order Entry Order processing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Thank you for taking the time to read this job post. We are a new startup company and are looking for a customer service representative to answer phone calls and respond to emails. We are offering full-time and Part-time work. If this is something you are interested in then please apply and we will contact you for a job interview through Skype.
Skills: Customer service Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
JOB DESCRIPTION This is an email only position, no phone calls. You'll be helping us message and respond to our customers via email, as well as a variety of other tasks. You will be working on Groove, Slack, Harvest, Google Docs, Gmail, Google Calendar, and other web-based services. JOB REQUIREMENTS - Must have nearly perfect written English skills and excellent spoken English skills. - Must have excellent attention to detail, spelling, and grammar. - Must have a great internet connection that is reliable and fast. - Must be reliable and want to grow with the company. - Must be hard-working and on time. - Must have 100+ hours on UpWork. SAMPLE JOB TASKS - Monitor email account for new messages. - Reply to guests messages in a fun, helpful way. - Use ticketing and Help Desk system such as Zendesk and Groove. - Create and send invoices to customers. HOURS This is a part-time position starting at 10 hours per week. You'll be working from Tuesday - Saturday and must be available to work in the Eastern Time Zone (UTC-05:00) between the hours of 10am to 7pm. MORE INFORMATION - Applications will only be accepted via UpWork. Phone calls and emails will not be accepted. - Museum Hack provides very fun museum tours using the world's best museum tour guides. We have been written about in many publications including The Wall Street Journal, Newsweek, CNN, etc. - We are using Upwork to help us find a general virtual assistant for Customer Service work. - This will start as a part-time position starting at 10 hours per week, but many of our part-time hires choose to join us for full-time jobs. We are a very fun place to work: new things every day, funny coworkers, and very nice customers. - Many people on our team are remote and work from home. - Team members (including VAs) occasionally receive performance-based rewards and incentives. - Museum Hack is GROWING! We are an innovative arts-based business in New York City. See this video on PBS about us to learn more: https://www.youtube.com/watch?v=qMoO4bpRiZM
Skills: Customer service Customer support Email Etiquette Email Handling