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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Your sole job will be keeping angry customers happy and hopefully getting their bad feedback removed. This is done by refunding orders and sending apology notices with a free coupon. You will get an email/text notification that we received a bad feedback, and you will refund the order in our Amazon Seller Central Account and send the de-facto apology response. If the order is over $50, I will have you contact me. Thats it. Eventually I may also have you handle basic CS inquiries, 90% of which can be answered with a canned response.
Skills: Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
-Provided information to potential clients on my online training program. -Guiding potential clients through the sign up process. -Learning the basics of my fitness program in order to explain and answer questions to potential and existing clients. -This job is very rewarding for anyone who would like to be a part of impacting the lives of thousands of individuals on a physical and emotional level.
Skills: Customer service Administrative Support Content Writing Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This position is full-time 35-40 hours a week and will require the use of an active internet connection. The representative will be required to read, comprehend and respond to at least 80-100 messages through a cloud based messaging system. Message subjects will include typical customer service inquiries including: tracking, Order Status, Troubleshooting, Refund, Warranty, etc... The position is only e-mail customer service at this time, there will be no phone or chat support required. OPT7 is our brand name and we offer automotive lighting, including HID and LED product lines across many different applications. We currently offer our products through many different online retailers. Because of the technical nature of our products, a majority of inquiries will be technical in nature and will require knowledge of automotive electrical systems and lighting systems. Training will be provided but candidates with the following skills sets will be considered first: 1. Automotive 2. Electrical 3. Lighting 4. LED 5. HID Lighting 6. Strong english writing/typing skills www.opt-7.com/support If you are interested, please reach out to me on Skype (Solsonwint)...in the initial invite, please provide me your resume and quick summary of your professional experience, Look forward to working with you! Steven O OPT7 Customer Service Manager
Skills: Customer service Automotive Engineering Customer support eBay Motors
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
JOB: I require help writing management responses to reviews from customers on Tripadvisor. Looking for someone to log on once a month and help maintain the high levels of service that had previously been implemented. What we need: * Excellent written English skills *Someone ideally who has worked in the hospitality industry before. * Customer Service expertise The job should take no more than an hour, once a month. We will trial this month, and then go from there. If successful, this will be a once a month deal, (maybe more). Why should you be interested in this role? A chance to interact with some of the best customers in the world! I will be in touch once a month, and give you the log in details so you can do your job. TASK WHILST APPLYING: *Go to our Tripadvisor page https://www.tripadvisor.co.uk/Hotel_Review-g190744-d1963411-Reviews-The_Grainary-Scarborough_North_Yorkshire_England.html *GO and read my responses * In you cover letter, I want you to respond to this review like you were me! David T Knutsford, United Kingdom Level Contributor 11 reviews 6 hotel reviews common_n_hotel_reviews_1bd8 5 helpful votes “Not as good as it sounds” 3 of 5 starsReviewed 2 days ago NEW First of all be sure what you are booking. This is a purpose built B&B facility primarily designed for families with young children. If that does not fit your criteria I would respectfully suggest you try elsewhere.However cleanliness was good, bed and room adequate and breakfast ordinary. Definately not very accommodating either. This is your trial! I look forward to hearing from you
Skills: Customer service Customer support English English Grammar
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for someone to act as a junior support to me. My marketing consultancy business is in need of someone with infusion soft experience and can work using a calendar of events to drive traffic, lead gen, and ultimately sales of events, books, courses and more. This role is specific to the property industry and is an immediate requirement. Perfect grasp of the english language is essential. A proven track record working to build infusion soft campaigns is also essential. If you have experience of WIX based websites this would be advantageous. I am looking for someone with initiative who can advise me if my ideas are not the most effective way of marketing something and tell me their ideas to achieve a better result. This is an ongoing project for 1 specific client. I would be keen to find someone who could also once up and running work through a 9 month marketing calendar to schedule relevant social media posts across both facebook and twitter.
Skills: Customer service Email Marketing Infusionsoft Administration Infusionsoft Development
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
-You will be calling for our company, Debt Collection Master, and try to get new accounts for us. -You are responsible for calling companies and see if they have open invoices they cannot get paid on from their clients or ex-clients -You will call and collect from their clients. Required Job Skill: -Has experience in telemarketing, sales, cold calls, setting appointments, collections -A huge plus if you have an experience in appointment setting for an IT company before. -Has good English Communication skills both written and verbal.
  • Number of freelancers needed: 5
Skills: Customer service Appointment Setting Cold calling Sales
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Personal / Virtual Assistant to work along side myself being my barrier to world and communicating with my team from different parts of our business, you will also dealing with my business partners sales agents customers at time: Job initials: - Handling Viewings of properties - Corresponds to other VA, To send out marketing keeping on target - Handling Emails and voexer messages from sales team - Emailing to Buyers - Handling call enquirys - Tracking street team (Marketing) - Manage my calender - Invoicing Must haves: - Fluent in English - Able to work flexible hours - Proactive in there thinking, think on there own feet - Mobile phone to download Voexer app for communication - Google docs experience - pdf editing This is what we are looking for: -Podio (CRM) -Managing Leads -Real Estate Experience a bonus -Skype -Excel -Xero Experience and Receipt Bank (not a must) Qualities I want: -Punctual -Motivated -Good English -Reliable What is important is that you are fluent in english I will take it down to 5 people interview on skype with time slots over the next 48 hours which will be interviewed. Many thanks Nic Clark
Skills: Customer service Administrative Support Appointment Setting Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
If you’re looking for a sales and marketing career selling what every Business wants, then read on… We are an established profitable growing company looking for talented Sales and marketing Manager to help expand our offering: multi-channel advertising using our proprietary cutting edge Data & Technology. A first in display retargeting Advertising. We are looking for an experienced person with at least 5 years experience in the field of selling and marketing especially in the online world. Your responsibility will include but not limited to: ==> Designing marketing strategies for the business ==> Producing video training and tutorials for the product and sales teams ==> Need to be able to sell convincingly using videos - strong experience in this area is highly necessary ==> Must be able to create PowerPoint presentation ==> Must be able to work solo or as part of a group ==> Help develop plans and strategies for developing business and achieving the company’s sales goals. ==> Provide detailed and accurate sales forecasting. ==> Monitor customer activity and provide feedback to company leadership team. Generally, you'll be expected to perform different sales and marketing activities and grow the business profits creatively. This is a very rewarding and highly demanding position which includes performance bonuses and it can be a full time position after probationary period. If you are interested, contact us ASAP to discuss further.
Skills: Customer service Affiliate Marketing B2B Marketing Cold calling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. This is a long-term, ongoing position. Required skills: - Fluency in English (both written and verbal) - Technical background, either in the software industry or closely (IT) related - Experience in providing technical/customer support - Good at multitasking - Strong problem solving skills - Strong communication and teamwork skills - Basic knowledge of Android/iOS systems - Reliable Internet connection (10+ mbit) for VOIP use Bonus skills: - Any kind of sales experience is a plus - Experience with any kind of scheduling, payroll, project management, HR or CMS software is a plus - Any experience with Zendesk, RingCentral, LiveChatInc or Intercom is a plus Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Helping customers with the registration, initial setup and/or software use
  • Number of freelancers needed: 2
Skills: Customer service chat support Customer support Helpdesk
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