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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an Israeli company, specializing in modern design and development of websites. We are looking for an assistant to manage our Upwork account: 1. Apply to job offers, intelligently referring to the specific job requirements 2. Manage communication with the clients after work is rewarded Initial projects will be for website design services. Please indicate why you are the perfect match for us.
Skills: Customer service Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
ACCOUNTS RECEIVABLE plus ACTIVE x 2 positions available NOW, IMMEDIATE START. SKip tracing / Debt Collection ADMIN on not found or moved address clients who have taken out a cash loan $50-$500 with our various companies. They need to be followed up via email and sms daily which will be through Infusionsoft and also mobit.com and or 180sms.com for sms and email direct from email address provided from us , also infusionsoft log in . We require a systemised and attention to detail type of worker that has an accounting mind that can also work out amounts that are no owes due to the non response the client has chosen, you will then put them onto a new repayment arrangement that will need to be followed up on and monitored. Great opportunity to show your great attention to progress you will also see your results in the following weeks totals, so its important that you are great at excel and crm management as well as diligent relentless debt collection, this position will also involve once the debts are on top of in contacting our premium clients of over 8500 in sms and email marketing for new cash and homeloan reviews.
  • Number of freelancers needed: 5
Skills: Customer service Account Management Accounting Accounts Receivable Management
Fixed-Price - Entry Level ($) - Est. Budget: $300 - Posted
Hi there, We are running two guest houses in London and are looking for responsible customer service representatives from Bulgaria to maintain communication with guests via chat, email and phone. * 8 hours shifts (including night shifts from 7 pm to 3am Bulgarian time) * 2 to 3 days off per week * answer to booking inquiries, send standard email confirmations and give further details to guests regarding availability, house amenities, equipment, directions, surroundings etc. using our FAQ (full info about most common questions from guests will be provided) * full training will be provided * a lot of free time during the week * a lot of free time during the shift: there 5 to 10 messages on average * must be able to answer immediately or in less than 30 minutes * fluent English and stable internet connection required * previous experience in the hospitality or travel industry will be considered as a bid advantage * previous experience with Airbnb will be considered as a big advantage * friendly virtual working environment * supervisor available 24/7 for emergencies * more details will be given to selected candidates Looking forward to hearing from you!
Skills: Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Your mission is to completely relieve our creative director of her daily administrative tasks. You will be handling all email correspondence, calendar appointments and travel bookings. You are required to be available for twice daily debriefs over Skype - mornings and night. You know you are organised and reliable and your English is fluent in both writing and speech. We are a design studio based in Sydney Australia and we would like to see you as part of our team long term. We will pay you monthly and expect you to work a minimum of 30 hours per week.
Skills: Customer service Administrative Support Blog Writing Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Guaranteed hourly wage. Call to only businesses. Find people at companies, gather information from receptionist, navigate phone system. Calls made only during US time zones (8am to 8pm eastern time (UTC-4). Minimal talking. Dialer does all the work. You just navigate it with receptionists. All you need is headset on your computer and internet browser. Can be done completely flexible. Work anytime for very short or long duration of being logged in. You choose. Please apply today!
  • Number of freelancers needed: 20
Skills: Customer service Administrative Support BPO Call Center Call Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company, https://Kionin.com, is launching a new venture that provides assistant services to clients, https://MySecond.com. Our client’s tasks and personalities are always different! In order to succeed you must have a serious attention to detail, respect for spelling and grammar, dedication to quality of work, and possessing the ability to think outside of the box when it comes to solving problems and handling tasks. Our clients request a wide variety of things to be completed throughout the day, from simple things like making a dinner reservation or finding a handyman to do repairs on their home, to complicated tasks like researching medical specialists based on their insurance plan, or re-routing an over-sized shipment from their house to their office. The ideal candidate will be a highly competent user of the internet, a good multi-tasker, someone who values quality over quantity, be comfortable dealing with people on the phone (and call US numbers), able to research efficiently, and care about getting it done right the first time. We focus on making both our clients happy, and just as importantly, our team happy. The personal success of everyone on our team is incredibly important to us! Also you'll be working closely with the rest of the team, including input on how to make the service and software platform better, and ensuring you have everything you need to do your job well and keep everyone beyond happy. You will also help tackle other tasks to help the company as they come up. This will be an ongoing engagement assuming we fit well! We are looking for someone(s) to cover US Weekend Evenings (7pm to 12am Pacific Time Monday to Friday). We will be/have a posting looking for someone(s) to cover other times as well. For legal and tax reasons, we'd prefer native english speakers that are not in the US. We will however consider people in the US for a shorter term engagement.
Skills: Customer service Internet research Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company, https://Kionin.com, is launching a new venture that provides assistant services to clients, https://MySecond.com. Our client’s tasks and personalities are always different! In order to succeed you must have a serious attention to detail, respect for spelling and grammar, dedication to quality of work, and possessing the ability to think outside of the box when it comes to solving problems and handling tasks. Our clients request a wide variety of things to be completed throughout the day, from simple things like making a dinner reservation or finding a handyman to do repairs on their home, to complicated tasks like researching medical specialists based on their insurance plan, or re-routing an over-sized shipment from their house to their office. The ideal candidate will be a highly competent user of the internet, a good multi-tasker, someone who values quality over quantity, be comfortable dealing with people on the phone (and call US numbers), able to research efficiently, and care about getting it done right the first time. We focus on making both our clients happy, and just as importantly, our team happy. The personal success of everyone on our team is incredibly important to us! Also you'll be working closely with the rest of the team, including input on how to make the service and software platform better, and ensuring you have everything you need to do your job well and keep everyone beyond happy. You will also help tackle other tasks to help the company as they come up. This will be an ongoing engagement assuming we fit well! We are looking for someone(s) to cover US Weekday Early Mornings (12am to 8am Pacific Time Monday to Friday). We will be/have a posting looking for someone(s) to cover other times as well. For legal and tax reasons, we'd prefer native english speakers that are not in the US. We will however consider people in the US for a shorter term engagement.
Skills: Customer service Internet research Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for people that are willing to learn. We don't care about your past job history if you can convince us you are willing to learn and you are coachable we want to work with you. Contact us for a immediate interview to be considered.
  • Number of freelancers needed: 40
Skills: Customer service Appointment Setting Cold calling Lead generation
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