Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need someone to help me manage my email, schedule, and help with small online personal requests. Ability to communicate in English is important (written more important than verbal), as you will be involved with client communication (most likely 100% via email/text. I consult for a number of different businesses and travel frequently, so I need an assistant who can help me become more efficient with my time.
Skills: Customer service Administrative Support Appointment Setting Blog Writing
Fixed-Price - Intermediate ($$) - Est. Budget: $10 - Posted
I am seeking a personal assistant to make some phone calls for me. You will get the task done within a week. Must have English as the native language. The task: Call and narrow down a specific 'tort' attorney who would be willing to take on a complicated case in Texas. Skills: You will have excellent verbal skills and be able to communicate clearly about what we are seeking in the attorney. Narrow down top 3 attorneys You would need to get rid of the riff-raff who would be incompetent to take on tough legal cases. Super sharp listening skills are essential. A legal/para-legal background would help but NOT required.
Skills: Customer service Appointment Setting Legal research Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Greetings of Peace, I Have an abundant flow of hot leads who are all interested in Hearing more information on receiving solar panels for their home. You will have a small script to go over with the caller and then you will enter in a few questions onto a website, and then you will switch them to another call center. The Calls will be completed in between the hours of 6am to 9pm, Monday - Friday,, and Saturday 8am to 5pm,, and Sunday 8am to 12pm pacific standard time here in the united states. I Will need a Weekly and Monthly rate for your Call Center Agency to perform the following task on behalf of my business! Clear English speaking is a requirement! Thank You so much for all who apply!
Skills: Customer service Customer support Data Entry Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
Iam looking for a dedicated BPO team who can run a 24x7 call center, and need English , hindi and Arabic speakers. Exact requirement will message directly. Basic Qualification needed, main job is to get the location and customer information from client and pass it on to the operations team who is running a mobile vehicle recovery service.
Skills: Customer service Administrative Support Customer support Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an online retail operation. We need team members with exceptional customer service and administrative skills to help us with a combination of data entry work and customer service on phone calls. - we forward our phone lines to you (our 800# to your US based landline- operator announces when you answer) during hours you specify you are available. For inbound and outbound calls, you keep track of time manually (we verify against our call records) and submit as manual time. For phone usage, you are paid for time actually on the phone unless you bid and we specify different conditions. - you utilize our software and flow charts to answer customer questions on products, order status, etc. Take messages and reply to calls on our behalf as requested. Estimated actual call volume is a couple hours weekly. We also have Data Entry work. For example, researching products on Amazon against our images and descriptions. Require extensive capability with excel and attention to detail. This supplements hours not used for phone calls. We will start with 1 hour of data entry work daily with 2 more hours of phone coverage. Please tell me which of the below shifts you could do and which days of the week. It can vary by day. We may want to schedule multiple shifts and/or multiple days. Data entry work occurs within those time frames and phones are managed by you in those time frame. If not actively doing the data entry work when a call comes in, add the time on phones manually to the shift. • 7-10 am our time/CST • 10am-1pm CST • 1pm-4pm CST • 4-7pm CST • 7-10pmCST • 10pm-1am CST Please send your bid of: - hours available for phone forwarding from shifts above - amount of data entry work desired weekly -the hourly rate for the above -a description of your history and experience with this type of work We will then send you a sample of data entry work to complete. This takes 5-10 minutes and must be completed to move forward. Finally we would have an interview on Skype.
Skills: Customer service Administrative Support Microsoft Excel Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative Ethon Healthcare Solution is looking for a skilled professional to fill our Customer Service Representative in our Company To perform this job successfully, the individual must be able to do the following: •Effective and efficient handling of customer transactions. •Accurately record and maintain customer contact information and details. •Build and maintain company customer relationships. •Answer inbound sales calls and make outbound sales calls. •Consistent following up on promises and commitments in a timely manner with customers. •Track stock levels to ensure customer orders are handled effectively. •Assist customers in determining order requirements or services. •Appropriately identify and escalate customer issues. •Quote prices and credit terms, and prepare sales orders for customers. •Complete sales transactions and processing of payments. •Schedule trucking and delivery of material to customer, based on delivery schedule. •Create shipping order and packing list. •Troubleshoot customer issues during delivery process. •Partners with Sales Representative to keep account transactions and literature up to date. •Practice Customer focus, collaboration, and communication with team •Retains up to date knowledge of company products •Performs additional duties as required and or requested. Additionally the candidate must meet the following Education and Experience requirements: •Excellent oral and written English language communication skills •Provide high level of customer service •Good organizational skills •Proven ability to handle multiple tasks at once. •Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment. •Intermediate skills in MS Outlook, Word and Excel •Bilingual (Spanish) preferred EDUCATION and/or EXPERIENCE: •High School Education Required •Minimum 2 years' customer service experience •Some college work completed preferred
Skills: Customer service Customer support Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Need a reliable, honest person. Someone who can show up on time, and want to be at work. This is part-time with potential full-time employment. Must have common sense, and be a high school graduate. Must have reliable transportation and great customer service skills. Must know Microsoft Excel, word and Outlook Email. We are flexible with hours, as long as the hours can be worked between 10AM-5PM.
Skills: Customer service Administrative Support Data Entry Microsoft Excel
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for Trustworthy, smart, reliable and responsible individual we positive mind to wine for the position of Customer Service Assistant / Administrative Assistant About the Job: -Greeting customers. -Schedule successful appointments with qualified client. - Analyze root causes for customer dissatisfaction and address these issues - Provide excellent customer service to clients and managers - Translate documented process and instructions to dynamic work environment and quickly determine the appropriate course of action -Recommend process improvements. Skills/Qualifications: -Basic organization skills. -Strong typing and data entry skills. -Excellent professional verbal and written communication. _Strong attention to detail - Exceptional customer service and communication skills -Ability to work independently within specified time constraints.
Skills: Customer service Data Entry Microsoft Excel Microsoft Office