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Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Our music school needs an administrative assistant to handle student correspondence and rescheduling while the owner is on maternity leave. Scheduling is managed through the Studio Helper web client (www.studiohelper.com), and involves both email and phone communication with current and potential clients. Work is done from your home, 2 hours per day, Monday through Friday. Applicants should have the following: - Scheduling experience. - Experience with customer facing email correspondence. - General computer competency. - Attention to detail. - Fluent English
Skills: Customer service Appointment Setting Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Your Role: Act as a technology sales associate to contact leads regarding our internet services (web hosting, email hosting, web & email security, data connections). Enter contacts into the CRM system (procedure provided). We pay referral fees paid based on the number of contacts entered. Utilize the provided sales collateral and websites to market the services. If you are a reseller and would like to offer the services under your own brand, we have some white-label options available. Make basic service recommendations to contacts. Schedule consultations with sales consultants as needed for more in-depth discussion and demos. Make commission on any sales. Pass the customer relationship management to us or make commission on the recurring profit as long as you choose to maintain the client relationship and document all contact in the CRM system. Resources: Access to the CRM system to manage contacts and opportunities, including email communications and call logging Company email account Printed and digital sales collateral Sales and Service Education An initial training session would be required, but beyond that you can choose to work independently or engage our team for additional training regarding the services or sales techniques.
Skills: Customer service Cold calling CRM Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Reply to Inquiries that come in from users of the mobile app. For example: - How do I use the app -- Refer them to the demo on our website (www.parkarr.com) - How come my points aren't updating? Keep track of the users that call in for this request on an excel spreadsheet and send daily reports to founder. - Technical issue troubleshooting
  • Number of freelancers needed: 2
Skills: Customer service Content Writing Customer support Email Deliverability
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a full time cashback web-site management. The site is in the initial stages of development, however you will have job right away: 1. You will need to fill the site with information about it (you need perfect English) 2. You will need to manage our affiliate accounts at different network/merchants 3. Look for new stores to be added to our site & add those stores to the site 4. Respond to questions from users 5. Upload reports from affiliate networks on a daily basis Design & backend of the web-site will be handled by different team This job should not take more than 1-2 hours per day and you can work on your schedule, but you must be on-line for an hour between 1:30pm and 7pm EST or 10pm and 1am EST so we can talk and discuss the tasks.
Skills: Customer service Administrative Support Customer support Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
We are looking for someone to write Sales/Customer Service/ technical Help scripts for the following. 1- 2 Templates needed for each section. Sales: Sales Examples Lead Generation Customer Service: Answering Service Order Processing Payment Processing(Verification) Scripts will be used for training entry level call center agents. Person needs to have knowledge of Five9, training and development, collections, customer service, call center, sales Successful work could lead to additional projects.
Skills: Customer service Administrative Support B2B Marketing chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Campaign Details: -You will be calling for our company, Debt Collection Master, and trying to get new accounts for us. -You are responsible for calling companies and see if they have open invoices they cannot get paid on from their clients or ex-clients -you will call and collect from their clients. Required Job Skill: -Has experience in telemarketing, sales, cold calls, setting appointments, collections -A huge plus if you have an experience in appointment setting for an IT company before. -Has a positive disposition in life. English Written Skills: good English Speaking Skills: excellent Salary: 7,000 base salary to start. 2,000 bonus for every appointment set over 1 per week Work Hours: 8:30 am EST start time, 10 hr shift with 60 min break Note: Only apply if you have long term plans of working in an online job.
  • Number of freelancers needed: 10
Skills: Customer service Appointment Setting Cold calling Collection Agencies
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
This is something we can facility to a target/based on the work that is required. How do you operate in terms of calling potential customers, do you have contacts/databases with this clientèle already? - Out-bound calling-direct selling-appointment setting - Information collection-'close' complete sales - Lead generation Specification: Communication skills. Customer service representatives need strong communication skills to answer customers clearly. They must understand and communicate information effectively in writing, by phone, or in person. Listening skills: Representatives must listen carefully and understand a customer’s situation in order to help them. Patience: Workers should be patient and polite, especially when interacting with difficult or irate customers. Problem-solving skills: Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.
  • Number of freelancers needed: 2
Skills: Customer service Lead generation Outbound Sales Telemarketing
Fixed-Price - Intermediate ($$) - Est. Budget: $140 - Posted
Duties: 1. Presenting our services to customers during a trade show. 2. Native English speaker; great communication skills. 3. Help with setting up trade show exhibition booth. 4. Have a reliable vehicle. 5. Must live around Chicago area. Compensation: $140/day (7 hours) This role may lead to part-time inside sales position with our firm.
  • Number of freelancers needed: 3
Skills: Customer service English Sales
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Our company is seeking experienced / qualified Customer Service Representative who enjoy the challenge of bringing organization and efficiency to a variety of global, cross-functional projects. Daily responsibilities: *Client relations and client management, including new accounts acquisition *Customer retention and acquisition - establish strong customer relations while representing national and local clients professionally
Skills: Customer service Data Entry Telephone Handling
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