Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'am looking for someone to be my virtual assistant. Your main duty would be helping me run and setup various businesses. Must be extremely detail oriented Must be able to multi-task Must be personable Must be able to bring value to the business Must be able to get assignments done Must be a self-thinker Must be a contributor
Skills: Customer service Computer Skills Data Entry Email Etiquette
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Please read this first: I am specifically looking for someone who resides in the Asheville, NC or Western North Carolina area. This is mostly a virtual position. However, I need someone who can stop by my office and pick things up once a week or so, as well as be available for local events. So, if you do not live in this area, and you apply anyway - please know that your application will not be accepted. For those in the Asheville/WNC area: I'm looking to start someone on an as-needed position to start. Between 5-10 hours a week. However, I'm hoping to find someone who can grow into a larger position as my company scales and the budget allows. Read this over and if you'd like to talk to me about this position, let me know. I am a speaker/author/Founder of a training company that focuses on employee engagement and customer experience. We're looking for someone upbeat, friendly, detail-oriented, who has both left-brain/right-brain skills, excellent communication skills and wants to be on an amazing team doing incredible work. If it makes your day to make someone else's day, I want to talk to you! Ultimately looking for someone who can take over many administrative tasks so I can focus on my core activities of writing/speaking/networking/sales/media. If this turns into a long term assignment, some travel (once a quarter?) might be involved. However, I can work around it if you aren't available to travel. Core Immediate Tasks will include: - Checking and responding to email (yours and mine) - organize email I need to answer personally - Answering the phone/checking voice mail and responding - Handling logistics for my speaking clients - agreements, invoices, handouts, etc. - Handling logistics for my training/consulting clients - - Be on calls with clients to gain a full understanding of the business/client needs/take notes, etc. - Stop by my Asheville office (once a week?) so I can sign documents, pick up packages, prep for errands. Run errands to the PO, store, etc. - no more than once a week, if that, in the beginning. - Complete STATUS reports - Keep a record of client birthdays and send cards - Data Entry (Bonus if you know Infusionsoft. If not, I can provide training) As the position grows, this is what could be involved: - Event Management - Assistance with book launches & product launches - Attendance at our team retreat - Travel to meet with clients - etc. Since I have limited space here, I've attached the entire job description as a file. Once again - this will start as a few hours a week with the activities above. The file is the vision I have for the position once it's expanded. If you have any interest at all, let me know and once I've review the interested parties, we'll schedule a time to talk further. Note: What I really want to pay for this is $17.00 an hour to start. However, I could only choose one option in terms of what I was willing to pay. I'm open to considering others who charge higher rates, if I can't find the right person at my preferred rate. Having said that, I would prefer someone who would start at $17.00 and as it is proven that their work is helping me scale my business, I would consider raising that rate.
Skills: Customer service Data Entry Email Handling Event Management
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Job Description: We are seeking a Procurement Specialist for immediate hire at FH Design. The position will work with the designer/project manager to place orders, confirm order acknowledgements, and coordinate shipping and installation for commercial furniture. Job Duties: • Provide management and procurement of furniture, fixtures, and equipment including ordering, scheduling and tracking of FF&E • Issue purchase orders and track order progress, including processing vendor acknowledgements. • Coordinate communication between vendors and project designer • Coordinate installation between the installation company and client, including creating installation package for the installation company. • Work with manufacturer’s customer service and reps to resolve warranty and punch list items in a timely fashion • Process vendor invoices • Work with Office Controller to create intermediate and final billings.Requirements: • Minimum of 3 years successful track record in the oversight and direct involvement of order entry, order tracking, shipping and installation coordination • Knowledge of DDMS or other order management software • Familiarity with office software such as MS Office, Outlook • Previous experience working with web-based applications Skills & Qualifications: • Good written and oral communication skills • Ability to work independently and without direct supervision • Strong problem solving skills
Skills: Customer service Data Entry Order Entry Order processing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Thank you for taking the time to read this job post. We are a new startup company and are looking for a customer service representative to answer phone calls and respond to emails. We are offering full-time and Part-time work. If this is something you are interested in then please apply and we will contact you for a job interview through Skype.
Skills: Customer service Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
JOB DESCRIPTION This is an email only position, no phone calls. You'll be helping us message and respond to our customers via email, as well as a variety of other tasks. You will be working on Groove, Slack, Harvest, Google Docs, Gmail, Google Calendar, and other web-based services. JOB REQUIREMENTS - Must have nearly perfect written English skills and excellent spoken English skills. - Must have excellent attention to detail, spelling, and grammar. - Must have a great internet connection that is reliable and fast. - Must be reliable and want to grow with the company. - Must be hard-working and on time. - Must have 100+ hours on UpWork. SAMPLE JOB TASKS - Monitor email account for new messages. - Reply to guests messages in a fun, helpful way. - Use ticketing and Help Desk system such as Zendesk and Groove. - Create and send invoices to customers. HOURS This is a part-time position starting at 10 hours per week. You'll be working from Tuesday - Saturday and must be available to work in the Eastern Time Zone (UTC-05:00) between the hours of 10am to 7pm. MORE INFORMATION - Applications will only be accepted via UpWork. Phone calls and emails will not be accepted. - Museum Hack provides very fun museum tours using the world's best museum tour guides. We have been written about in many publications including The Wall Street Journal, Newsweek, CNN, etc. - We are using Upwork to help us find a general virtual assistant for Customer Service work. - This will start as a part-time position starting at 10 hours per week, but many of our part-time hires choose to join us for full-time jobs. We are a very fun place to work: new things every day, funny coworkers, and very nice customers. - Many people on our team are remote and work from home. - Team members (including VAs) occasionally receive performance-based rewards and incentives. - Museum Hack is GROWING! We are an innovative arts-based business in New York City. See this video on PBS about us to learn more: https://www.youtube.com/watch?v=qMoO4bpRiZM
Skills: Customer service Customer support Email Etiquette Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
YES - this is a legitimate job posting :) Hi, my name is Tyler I own a growing business and need some admin support - hopefully you can help! Let's dig in.... - - - - - - - - WHO I'M LOOKING FOR 1. You Suit Our Style of Online work * You're based in the USA or Canada. * English is your first language, you're good at written and spoken English. * You're tech-comfortable. We are an online ecommerce company so naturally, you will be working with many computer systems. The more tech experience the better. (No programming. Just a user who can navigate new systems comfortably) * You've got reliable high-speed Internet connection with reliable electricity. 2. You Love Checklists If you give your husband checklists, you'll love working with us! Our whole business is quite structured. Everything runs on checklists and guidelines. Everything is organized within Project Management software. 3. You Really Enjoy Admin Support If you're someone who loves to coordinate, this job might be for you. I'm looking for someone to handle my email inbox, set appointments in my calendar, even help me coordinate a few personal tasks like scheduling contractors (e.g. lawn maintenance) and planning trips. I’m hoping you can also help with some online work such as updating our website, and tasks like uploading YouTube videos. Of course, full training will be provided. Willingness to learn is a huge plus! There will be several different online platforms you will be using. I’m also hoping you’ll help create checklists (and follow them too) so we can keep quality really high on everything we do. Again, training will be provided on how we setup our checklists. - - - - - - - - YES THIS JOB IS FLEXIBLE SO YOU CAN BE A GREAT MOM! 95%+ of your role can be done any time(s) of day, any day(s) of the week. I'll give you a task and a deadline; when you work on it is completely up to you. - - - - - - - - THIS JOB IS LOW-STRESS SO YOU CAN "LEAVE WORK AT WORK" My other assistant *LOVES* how structured our company is. Because everything is in checklists and procedures, she always knows what's expected of her. It's easy to learn and execute tasks because everything is so step-by-step, just like a good recipe! She knows what success looks like. Tasks are predictable. And it's easy to start and stop tasks (anytime she needs to switch into Mom-mode) because everything is clearly explained in our written procedures, and everything is clearly tracked in our Project Managment software. She just makes a note of where she stops, then picks up from that (clearly defined!) spot once she comes back. Note: if you're a super free-spirited person, dislike structure / authority, and/or you prefer clutter to order (just look at your desk right now), this position probably won't work for you. Loving to follow *and* create checklists is crucial for this role. - - - - - - - - - DETAILS Timeline: starting as soon as I find someone qualified. Next few weeks would be nice, although I don't need to rush. 30-Day Trial: we'll start with a 30-day trial to see how it goes. If we both like the experience, we'll carry on. Hours: between 5-10 hours per week to begin with. Pay: $13/hr. - - - - - - - - - HOW TO APPLY Respond to this job posting with an attached word document. On the top of the page please write "Slightly OCD from (insert your city / town) interested in Marketing Job" then double space before typing another sentence. In the body, please write me a 14-sentence email including: Three sentence opening salutation that says: "Hey there TW, what's happening down in Texas. My name is , I'm slightly OCD, am comfortable with technology, and love checklists. I'd like to apply for the job you posted on Upwork.com" Reason #1 why you think this job is a fit for you. (black font, Courier, 3 sentences) Reason #2 why you think this job is a fit for you (blue font, Verdana, 3 sentences) Reason #3 why you think this job is a fit for you (red font, Courier, 3 sentences) Two sentence closing including: the name of the best selling product on Amazon in the Toys & Games category, and a closing salutation including your name, email address, and phone number. Note: Please do NOT attach a resume; if you are shortlisted I may ask for one later. Thanks! I know the *right* applicant will really like this job. Maybe it's you! Tyler :)
Skills: Customer service Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are searching for someone to respond to all our emails. - You need to have amazing English writing skills. - You need to have experience doing "Comp Analysis" of properties. Test: Respond to this email and we will hire you based on your English and answer. Tell him politely that this isn't something that interests us, but to keep emailing us new properties: " Hi Everyone, Showing this Friday and Saturday. I have an exclusive wholesale property in Lindenhurst Village right on the Great Bay with unobstructed views out to Fire Island in the distance! This is a rare opportunity because of its location. The property is in good condition, is 2,000 SF and on a 4,200 SF corner lot. There are 2 floors with 4BR, 2BA. The house was already lifted so all you have to do is renovate! This is a big plus because the cost to list is $100k-150k depending on supply and demand. Ask $286k Rehab $80k ARV $450-460k Profit $94 I will be showing this Friday and Saturday so email me if you are interested. I also have access to many other distressed properties to show if you are interested. Thank you. Kevin " Who we are: We Real Estate Investors searching to purchase Single/Multi Family homes in Brooklyn, we are searching to buy "distressed properties" that are vacant and in dire need of beautifying/repairing. We pay in full cash the properties and we can close extremely fast." Tell me if this is something you can help us with. We are the biggest real estate company in Brooklyn, New York. Check us out: www.MyRenovations.com Eagerly awaiting
Skills: Customer service Email Handling Mathematics