You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Customer Service Jobs

903 were found based on your criteria {{ paging.total | number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("hourly") | number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("fixed") | number:0}})
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Looking for the Team App?
Download the New Upwork Team App
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a person to enter fuel data and expenses for our fleet into www.fleetio.com plus enter pricing data into our website database for running www.skytransfers.com Also virtual support for customer complaints and general assistance for directors and managers Must be accurate with all entries For fleetio, invoices will be sent which will need converting to imperial measures before entry. For our databases, Spreadsheets will be sent which will require entering individually into our database. Header groups will need to be created on the website for new suppliers. Training will be given. This is ongoing work, no contract end date.
Skills: Customer service Administrative Support Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Description of Duties: Provide courteous and professional reception for guests and incoming phone calls to corporate office of Construction Management / General Contracting firm. Support operations by providing excellent customer service and ensuring important calls are routed appropriately. File correspondence and project related documentation, receive packages and mail and distribute. Generate documents and reports in MS Office. Qualifications: Exceptional Customer Service Skills Minimum 3 years of experience as receptionist in a professional office setting. Demonstrated phone etiquette Knowledge of basic desktop computing, MS Word and Excel. Type 45 wpm.
Skills: Customer service Data Entry Email Handling Microsoft Excel
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are of the fastest and most successful marketing and advertising firms in the area and we are currently going through a nationwide expansion. We are hiring entry level and experienced public relations, marketing, and retail representatives. Our firm provides exceptional customer service and continually develops new marketing campaigns for our high profile clients that deal with mainly the beauty/cosmetics, health/wellness, gourmet food, & household industries. STP HAS OPENED UP NEW OFFICES WITHIN THIS LAST MONTH AND WE ARE LOOKING FOR BOTH ENTRY LEVEL AND EXPERIENCED REPRESENTATIVES TO GET STARTED WITH OUR FIRM. We offer Full Time and Part Time positions and we offer Full Paid One on One Training. It is our goal to find entry level candidates that enjoy a fast paced environment and face to face retail interaction so that we can train them to become one of the best. Experience is not necessary but any background in the following is a huge plus: Retail Sales Restaurant Marketing Advertising Public Relations Management Shift Lead or Team Lead
Skills: Customer service Administrative Support Data Entry Outbound Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Trying to find someone who can do provide administrative assistant work for few hours on a regular basis Monday through Saturday. The person involved will work very closely with the senior person here in the company. Responsibilities Includes:- 1. Replying and emails and keeping records of customer issues. 2. Working on internal Data Entry and CRM projects. ( Training Provided) 3. Maintaining internal order management excels. ( Training Provided) 4. Providing support and reducing work load from the person here.
Skills: Customer service Administrative Support Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
With the fast growth of our company, we are in need of computer savvy, highly technical personnel well versed in Help Desk positions willing and eager for personal growth and development. If you are looking for a long-term, full time, home-based position in IT, this is the job for you. To be successful in this position, we are looking for employees who: *HAS GREAT CUSTOMER SERVICE SKILLS AND PREVIOUS IT HELP DESK EXPERIENCE *At least a LEVEL 2 position in a Philippine BPO company. *Troubleshooting capabilities for most Windows operating systems and networked printers (Win XP to 8) *HIGH SELF-INITIATIVE AND INNOVATION If you do have these qualifications, we would absolutely like to have you on our team. Compensation wise, we offer THE BEST PACKAGE in the market: *Starting salary of $3/hr, to be discussed and assessed with the management. *Full Tech Set-up including SSD-equipped ACER laptops, ASUS monitors, Yealink VOIP phones, Plantronics Headset, QOS Routers, Internet Reimbursement *Mandatory benefits in the Philippines including SSS, Philhealth, PAGIBIG plus an HMO And our best offer yet! *We offer a 2-3 weeks trip to the Chicago office and tours every year to 2-3 of our best remote employees from around the world. *After 3 years into the company, you are given the chance through performance deliberation to migrate to the US together with your family, all sponsored by the company. *Another year afterwards, the company may even sponsor for your greencard in the US. Interested? Apply with a short summary of your technical expertise and if shortlisted, you will be asked to be ready for a Skype interview. We need THE BEST people in our diverse and continually improving team. ww.jexet.com
  • Number of freelancers needed: 3
Skills: Customer service Active Directory Customer support Desktop Support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Cold calls sales, follow up calls, answer phones 1.You will be cold calling, and doing follow-up calls to healthcare facilities in the SF Bay Area. You will have leads for case managers, discharge planners, social workers, and physicians in healthcare facilities, senior centers, etc. The goal is to get facilities to consistently use Shepcare Healthcare medical staff to care for the patients they are discharging who need medical care or care-giving in their home once discharged. 2. Answering phone to set appointments, give general information 3. Phone intake for potential in-home care clients' needs 4. Phone intake for care staff, helping them get job applications, etc. Part-time position, total hours depending on fees. Experience in cold calling, appointment setting necessary. Duties: Emailing clients, potential clients, staff, potential staff Interfacing to answer questions, set appointments, give information on phone from staff, care-givers, clients, and potential clients Communicating promptly via email, phone Excellent typing, computer, & shareable document use skills Sales script use, building and revision Logging time/date/outcome/contact info of all calls made
Skills: Customer service Appointment Setting Cold calling Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
We are in need of Home based Appointment Setter for a US based non sales project. We are on immediate hiring so we only need people that can start working with us. After Training, you will start calling for this project. What we're looking for: 1. BPO/callcenter experience is a big plus but not a requirement. 2. Must have a PC, working headset and has a reliable internet connection of at least 3 MBPS. No WiFi connection please even during interview- make sure you're cabled. 3.Shift Schedule: LA Pacific Time Business Hours - 9:00 AM to 6:00 PM. This is for an immediate hiring for our expansion, so we only need those that are ready to start with us right away once hired. Compensation: - Hourly rate - First 4 weeks will be on Probationary Period which is Performance based* + bonus to determine if Agent can bring results. After probationary, hourly rate will be offered. * Performance is based on per appointment set + show up * Hourly rate will be calculated based on your performance during your probationary period. *Average income $100 - $200/week
  • Number of freelancers needed: 10
Skills: Customer service Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Virtual Assistant This role is only suited for fluent English speaking assistant and must have clear written and verbal English Skills. This role is for a 10-20 hour per week role and includes the following: Call Handling Email Management Arranging contractors to carry out work at properties Diary Management for Director Arranging viewings for potential clients Administration Tasks - Scanning / Extracting Information / Typing Letters / Tenancy Application Processes The role available is for $5 per hour at 10 hours a week and further hours maybe available dependent upon business growth. Experienced Virtual Assistant with relevant reviews only apply.
Skills: Customer service Administrative Support Appointment Setting Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $800 - Posted
Provide support Via call, text and email to our E-Commerce b2c and b2b customers. Customer service person must have a good attitude and never lose their patience. Deal directly with customers regarding porting their phone lines. Handle and resolve customer complaints Computer literate Obtain and evaluate all relevant information to handle product and service inquiries. Able to process orders if needed in our system Follow up on customer interactions Must be able to multi task
  • Number of freelancers needed: 2
Skills: Customer service Administrative Support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The position primarily involves receiving incoming calls, responding to incoming emails, and scheduling customers. Company phones are forwarded remotely to your phone. (additional details below) The CSR must have a quiet, organized area to receive and place calls. A working cell phone or landline, and reliable access to the internet. This role would be suitable for an experienced customer service professional, preferably someone who has previously worked in an office or customer service environment. Our team offers: Company paid LA Fitness memberships Paid time off Bonus earning opportunities A positive, customer focused team that loves to reward success As the customer service specialist, you will: Represent the company with a professional, positive phone demeanor Accurately schedule We are looking for someone who is friendly, dependable, and hardworking. The successful candidate will also have: Strong phone contact handling skills and active listening Excellent communication skills A warm, approachable manner At least two years experience in a customer service position A great attendance history
Skills: Customer service Customer support Email Handling Phone Support
Looking for the Team App?
Download the New Upwork Team App
Fixed Price Budget - ${{ job.amount.amount | number:0 }} to ${{ job.maxAmount.amount | number:0 }} Fixed-Price - Est. Budget: ${{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
Skills: {{ skill.prettyName }}
Looking for the Team App?
Download the New Upwork Team App