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Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for people to cold call businesses and organizations for us to generate sales or leads for us to create sales for computers and laptops available online. We want to focus on generating sales for the website in this manner. I have an affiliate program i started for www.am-outlet.us to help us sell products. The sales help us fund donations for technologyforthefuture.org so by helping us push sales you would be helping people directly. We are still finalizing everything for the website and adding more products, but the website is up and functional and making sales. You will be able to share your own personalized link with your customers, and offer them 30% off all our products with a customized discount code we will make you. Such as: "community" - which is an existing discount code made to help people attain affordable prices for computers. https://am-outlet.us/index.php/affiliates/ I hope you can be a part of our team, and there is a way we can work together with you if you think this is something you can make successful with us. Thank you kindly for your time.
Skills: Customer service B2B Marketing Cold calling Telemarketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Approximately 5-10 people submit information from attorney websites asking for assistance on legal matters. The submission are received via phone, chat or email. The responsibilities of the agent/sales are below: There is no dialer pushing leads to you. This is not a high volume job. Receive Lead via email or phone or chat Call lead within seconds of receipt Go thru Script and if qualified, complete Google Spreadsheet Send Client Agreement via Docusign (electronic signing) Put Client Agreement into Dropbox Live Transfer qualified lead to Law Firm Follow up with potential clients who have not been contacted or have not signed the agreements. Skills: Staff/Agents English should be excellent, with little to no accent. Able to converse without using a script Be compassionate with potential clients who have been injured or suffered from legal issues Persuade person to sign the Docusign Client Agreement Must own their personal computer Have 5mbps download and 2 mbps upload with consistent uptime Cannot have children, dogs, noisy neighborhoods during hours of 9am EST and 9pm PST Paid every 2 weeks Please provide quote on an hourly basis.
Skills: Customer service chat support Data Entry Email Handling
Fixed-Price - Expert ($$$) - Est. Budget: $50 - Posted
I have just started a new startup team. As a requirement I had my take myer's briggs personality tests as well as strength analysis 2.0 top 5 strengths. I need a detailed report / analysis on how to effective manage a team with these personalities and strengths. I am looking for very detailed guidance on how to assign responsible to maximize company effectiveness. Will to pay large bonus for good work.
  • Number of freelancers needed: 2
Skills: Customer service Business Analysis Business Card Design Business Coaching
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a well rounded individual to assist in all variety of administration and marketing assistant tasks. Duties can vary from business to personal. Looking for someone who might have either a real estate or insurance background. Willing to train but have to be a quick learner and know how to think outside of the box. Can answer calls at work hours as well as email/text and chat. Will be making calls to vendors and clients or any other necessary conversations with a third party as directed. Have to extremely organize.
Skills: Customer service Blog Writing Email Handling Facebook Marketing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I am looking for someone who can go through lists of emails and send emails to potential clients, one email at a time. This is not so much marketing as it is executing on leads. As you get through the lists, you will start at the beginning and start following up with those from whom we did not receive any reply. This is a long-term project, and, if a good match, there will likely be other opportunities, such as market research or lead generation, for example. I will provide you with the lists and a specific script to send out to each potential client. You will need to keep track of dates of initial contact, as well as follow up dates. I have listed a number of skills below that we are looking for- you do not need to have all of these, but a mix would be great.
  • Number of freelancers needed: 3
Skills: Customer service Administrative Support Data Entry Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 18 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
  • Number of freelancers needed: 4
Skills: Customer service Administrative Support Asterisk chat support
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Here are the duties and responsibilities for your position:Tracking data and source documents, preparing and sorting source documents,identifying and interpreting data to be entered,compiling, sorting and verifying data for accuracy,contacting responsible parties to resolve moderately complex questions,inconsistencies, or missing data, entering alphabetic,numeric, or symbolic data from source documents into computer following format displayed on screen, and entering necessary codes,comparing data entered with source documents, identifying errors and subsequently correcting those errors, filing or routing source documents after entry,responding to inquires regarding entered data,maintaining daily count of work processed.creating periodic reports for management,performing routine maintenance on machinery,preparing balance sheets (Mini), account balancing, invoicing, recording, properly analyzing sales data and recording pay slips into accounting database. All of which will be done through the use of a specific accounting software.
  • Number of freelancers needed: 35
Skills: Customer service Accounting Administrative Support Bookkeeping
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small family business in the area of wireless networking products. We are based in the US and sell our products mainly via amazon to consumers. We are uncomplicated professionals that value high work ethics and loyalty. We are ready to work with the right candidates for years and ensure that you are going to participate from our growth. We Please note, there are no sales involved in your calls. We need an experienced telemarketing agent that performs customer satisfaction calls to recent customers in the US. You should possess experience contacting consumers that do not expect your call. Our products are highly rated, so that you should not experience reactions out of the ordinary. While we expect telemarketing experience in order to know how to reach your goals, we do not wish aggressive strategies. Please perceive, the focus rather lies on customer service. We will deliver a basic script that we expect you to follow, with or without adjusting to your personal comfort. We will ensure that you are going to receive guidelines in order for you to be prepared for objection. We will make a software available that automates most of the documentation. We pay on an hourly basis expecting a high dialing rate and paying bonuses for meeting and exceeding targets. You should have a verifiable US or UK accent but physically being in the US or UK is not a requirement. Fluent Spanish would definitely be a plus to be considered. Please note: We will speak to all qualifying candidates to verify their accent. We will also spread test customers among the calls to verify that the calls are being performed with a native or near-native US or UK accent. Who ignores our requirements will be marked as spam. When our call monitoring detects other than native US or UK accent, the work will end on the spot and accordingly documented in your upwork feedback.
Skills: Customer service Cold calling English English Grammar
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Photocopying necessary documents and filing them properly. Updating the computer database by data entry. Compiling office records and updating the files. Sorting and distributing incoming mail and organizing the outgoing mail. Attending to the inquiries and providing the necessary information to the customers. Making the necessary arrangements for meetings between departments and or between the organization and the clients.
Skills: Customer service Administrative Support Data Entry Email Handling
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