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Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Herolocity is a rapidly growing and well-established internet marketing company that enables business owners to get online – and go further with our services. From having their website built to getting found by customers, our services take their business to the next level – going beyond what they thought their business could accomplish online. If you enjoy a fast-paced environment with ample opportunity for growth, Herolocity is looking for you! This is your chance to join a rapidly growing and well-established web company with sound morals and integrity. This probably isn't the place for you if you are only looking for a paycheck. However, if you want a challenging and very rewarding career, then Herolocity is the answer. While we are headquartered in Tampa, Florida, we do offer both on-site and remote positions. We provide a relaxed environment, comfortable dress code, and comprehensive screening and training programs. It is our staff and our customers’ feedback that has made us the success story that we are today. We take great pride in our reputation, our staff and the unique skill set of each individual we bring into the family. Responsibilities: We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. - Sales and support as primary roles, billing as additional role - Generate and manage sales leads - Manage & escalate support tickets and/or live chat sessions and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Identify and assess customers’ needs to achieve satisfaction - Effectively manage large amounts of incoming calls - Build sustainable relationships of trust through open and interactive communication - Meet personal/team sales targets and call handling quotas - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers with the Herolocity brand Requirements: - Proven customer support experience - Track record of over-achieving quota - Strong phone, live chat and email contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively Perks: - Competitive compensation - Up to 4 weeks paid vacation - Flexible scheduling - Medical/Dental/Vision packages - Life insurance packages available - Remote positions available - Company laptop/tablet available - Company outings, events & conferences
Skills: Customer service Appointment Setting Call Handling Cold calling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Using Hub Spot you will be "in charge" of maintaining all records and utilizing automated systems to perform follow up on sales leads. You MUST have excellent english writing skills, be extremely detail oriented and occasionally will be required to call clients so english fluency is required. The primary work will be to add leads to HubSpot as they are given to you and begin outreach and follow up using standard templates and tools, setting follow up tasks etc. Once a lead becomes "hot" an internal salesperson will take over and close it.
Skills: Customer service Appointment Setting Cold calling CRM
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are currently seeking a Part Time and full time Service Department Receptionist to join our team at Zambon COMPANY . Customer satisfaction is a priority for the dealership so the successful candidate must be able to provide a courteous and friendly experience. Successful candidate will • Have a pleasant and professional manner • Be able to work in a fast -period of time • Have strong multitasking and organizational abilities • Have experience in the field
  • Number of freelancers needed: 21
Skills: Customer service Customer support Data Entry Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $400 - Posted
I need an animated video to pitch a crowd sourced in-store customer support technology platform to big box home improvement retailers. I'm partial to stick figure videos (powtoon.com) but am open to other ideas. I think it will be about a minute long video with like 1 scene transition and 3 main characters. Basic story board is confused customer in a home depot environment can't find competent help from store personnel. Finds our product and receives expert help and makes customer happy. Scene 2 same customer at home in front of a home improvement mess and accesses same customer service rep to help him through with his issue. I'm listing a budget of $400 but and I'm open for quotes over that budget. I'm also open to an hourly quote. Please have sampl work I can look at. Thanks
Skills: Customer service 2D Animation Animation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an up and coming direct marketing company looking for a telephone customer support rock star! The ideal candidate should have a vivacious and outgoing personality that shines through in their client communications! Customers should be thrilled to speak to you a Specifically, you will: 1. Answer calls a timely and courteous manner 2. Address product questions 3. Answer shipping questions 4. Provide excellent service on every call with a smile! 5. Take new orders Odesker requirements We are looking for a Odesker who: 1. Has worked in telesales or inbound teleservice 2. Has a solid command of spoken English and is easy to understand on the phone 3. Is looking for a long term position 4. Has a reliable internet connection, and reliable phone connection 5. Has Skype 6. Located in the USA How to apply To apply, please respond with a cover letter that includes the following: 1. Previous experience 2. Tell me why you are the RIGHT person for this job
  • Number of freelancers needed: 5
Skills: Customer service Customer support Phone Support Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fitness brand is a business that prides itself on great customer service. We get dozens of emails a day, specifically in regards to our most popular product (an online workout program). We need a full-time customer service rep. You must be knowledgeable in fitness and English must be your native language. You will be given model answers, but you must be able to communicate effectively and keep customers satisfied by going the extra mile for them.
Skills: Customer service Communications Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a growing small company selling on popular online channels. We need a positive person willing to learn and grow with us. Any previous experience with Amazon/Ebay will be plus. Tasks you will be doing: - Answer customers calls/messages - Research - Help me with new projects - Monitor social media accounts - Monitor customer reviews - Email Filtering - Other simple admin tasks You will be paid $2.5 per hour with GREAT chance to increase the pay in the future. But for now that's all i can offer. The tasks will only take 20hs per week at first, then if you're good , to 40hs per week (i'm flexible, but 40 will be ideal) Please tell me why you're the best candidate for this position. (Bonus points if you send me a short video with your answer). Please include the word "Monkey" in your response to make sure it's NOT a canned response. Thanks
Skills: Customer service Administrative Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I'm looking for an experienced phone sales person to sell some simplified marketing services. You will be able to be trained for the calls in about one hour. You will need to have fluent English to complete this task as we're a USA-Based company. Please have experience in sales and customer service on the phone. This is a great gig and will lead to more gigs in the future if executed successfully! Also paying a bonus commission per sale which will be discussed. This is a stable long-term position paying hourly. Negotiable pay. You will be needed on-call, meaning you must be able to take calls from 11am EST, to 8pm, EST and make follow-ups on any calls you miss the following day. It's also expected that you keep track of leads and follow on them until you know whether or not they are going to buy!
Skills: Customer service Customer support Phone Support Sales
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