Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company is looking to fill a FT/PR Administrative Assistant position. Duties will include data entry, processing reports, scanning/filing, sending correspondence, answering the telephone and other general office duties as required. The ideal candidate must be a high school graduate (or higher) and have a working knowledge of computers and Microsoft Office. Previous office experience is a plus.
Skills: Customer service Administrative Support Data Entry Microsoft Excel
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I’m the founder of Hormones Balance (www.hormonesbalance.com), a successful and dynamic nutrition practice dedicated to helping women rebalance their hormones with nutrition. I have a large following of over 200K women and growing. I also got a publisher deal and I’m currently writing a cook book for hormonal rebalancing which I plan to make a best seller. My business is exclusively online and I run a number of ever-green programs. With that come many emails ranging from program enquiries, health-related questions and billing issues. We have documented hundreds of canned responses which will make onboarding faster and easier. This work is fueled by passion and the desire of changing how women view sickness and hormonal issues. It is important to me that this issue matters to you as well because you will be facing it every day in this work. If you find unwell people annoying, this work is not for you. If you want to be a part of changing the conversation about women’s health, you are coming to the right place. Roles and responsibilities • Lead the customer support team • Provide a 24-hour turn-around time for emails (with other team members) • Manage a small support team • Document and improve the canned replies and company processes • Process refunds • Answer emails from potential customers asking clarifying questions about the programs • Liaison with Infusionsoft support team to resolve unusual cases • Liaison with the payment processor company to troubleshoot • Take lead on projects such as giveaways, online health challenges -> this means creating a plan, working with sponsors, working out the event logistics and delivering it • Prepare a monthly “improvement brief” for things that can be done better Skills • You are highly organized and I love processes and order • You have used Trello, or equivalent • You are a good manager and can liaise with internal and external contractors • You have are familiar with HTML and great with Wordpress • You have a decent understanding of Infusionsoft • You have worked in the health space, with a health coach or equivalent • You are willing to learn new things Mindset • If you are having or had a health challenge (like an autoimmune condition, a hormonal problem) and you are fascinated how nutrition can reverse chronic disease, I would highly appreciate it as you can relate to this work. If you do, tell me about it • You are truly interested in health, food, nutrition and women’s health • You have empathy for the women who email us (many might be confused, foggy-brained or just angry) as you know it’s not their best day • You are dynamic and can handle occasional pressure • When you join, you are willing to invest about 6 hours of your time to go through my programs and learn what and how I teach. This content is worth hundreds of dollars. You will be getting it free and I’m just asking you to be willing to learn. Also, tell me this: what is your favorite breakfast :-) Lastly: you MUST be from the US. No foreign applicants, please. Thank you and I look forward to hearing from you. Magdalena.
Skills: Customer service Customer support Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello! We are TrueToSource, an online seller on Amazon US and UK looking to expand to selling on Amazon in Germany and Italy. We are looking for someone who is interested in a long-term working relationship to help with translating product sales copies and user manuals as well as providing customer service once the product starts selling. Requirements: - Translation from English to German and English to Italian - Native level German and Italian, plus fluent in English - You will need to communicate with our staff in English - Customer service (by email) will require attention 365 days a year, with response time within 24 hours. Preferred: - experience in customer service - experience in writing product sales copy for e-commerce (including SEO optimization) - detail oriented and friendly personality, with an eagerness to help customers Currently, we have two products that will be launched at the IFA in Berlin at the end of August. The translation work for the product sales copy will be required around mid-August, and needs to be completed in one week. Translation for the user manual will need to be completed by mid-September, and customer service is expected to begin in October when the product officially become available for sale.
Skills: Customer service Translation English Greek Translation English Italian
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
Hi my names Michael, I have a call center with 20 seats and looking for campaigns to work on We have done many different type of projects We would like to expand our call center from 15 agents to 25 in the next 2 months by the end of the year minimum of 50 agents. ALL OUR AGENTS SPEAK FLUENT ENGLISH Looking for the following -B2C -B2B -Data entry -Inbound -Outbound -Telemarketing -Live chat -Customer service !!ONLY APPLY IF YOU'RE LOOKING TO OUTSOURCE!!
Skills: Customer service B2B Marketing BPO Call Center Call Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company helps people find the best car financing rates. We are striving to have the friendliest, fastest, and most helpful customer support in the industry. Your role would be to call all new customer leads in a timely fashion and make them feel good about doing business with us. Basically you will just thank them for their inquiry, built some rapport, then assign them to the next available member of our sales team. This job requires that you have strong phone skills, a friendly attitude, and basic proficiency with web browsing and sending emails. Besides talking on the phone you will have to update an online record where we track what happens to each one of our leads as they journey to become a customer. We are hoping to have you work from 9am to 5pm mountain standard time, Monday thru Friday to start, with more hours potentially available as things progress. This is a work-from-home placement so you must have access to a phone and an internet-connected computer. Thanks and we look forward to meeting you!
Skills: Customer service Call Handling chat support Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $250 - Posted
Hi.... !! I need someone to receive my Pin of google adsense in USA and provide me his ITIN number and received pincode to reterive my payment of 1000+ dollars in payoneer account . I will pay 250 dollars for this servis after receiving my payment from google adsense via payoneer.... Thanks !!
Skills: Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are MTailor, a San Francisco-based tailoring startup that designs custom-fitted men's clothing from an app on your phone or tablet. We are looking for an experienced customer support representative in the Philippines to join our team to help answer customer inquiries through email. Other responsibilities will include helping with operational tasks such as order processing and fulfillment. Applicants should have strong computer skills, excellent reading and writing comprehension, be fluent in English, and be looking for a full-time position. We require availability for 40 hours per week, but offer a flexible schedule. We would like someone to start as soon as possible. Please respond to this post with a resume and contact information. If you would like to see more about us, visit our website at MTailor.com.
Skills: Customer service Email Handling Writing
Fixed-Price - Intermediate ($$) - Est. Budget: $15,000 - Posted
I am looking for call centers to dial for my UK based Personal Injury campaign. Client will provide the data,dialler and training but I am only looking for serious centers. For every accepted case by solicitor you will be paid £200 after 14 days. We need minimum 05 agents to begin with and you can expand to as many as you want. Please note this is a commission based project and I am looking for centers, if you have prior experience it will be an added advantage.
Skills: Customer service Lead generation Sales Telemarketing