Virtual Assistant / SEO / E-Commerce / Customer Service Rep.
Skilled management and e-mail customer support professional with years of rapid growth and advancement and a verifiable record of accomplishment that includes enhanced customer service, improved productivity, and increased revenues and profits.
Skill set include:
a) E-book submission ( Amazon KDP, iTunes, Kobo, Nook, Google Play, Google Books)
b) E-Commerce set-up and Management (Amazon, Ebay, B&N, Valore, Alibaba, Valore, Alibris)
c) Virtual Office and CRM Administration
d) Order Processing & Shipment Monitoring (Amazon, Ebay, B&N, Valore, Alibaba, Valore, Alibris)
e) Social Media Set-up and Management (Facebook,Twitter, LinkedIn, Pinterest, Hootsuite, Instagram, Google+, Goodreads, Shelfari, etc.)
f) Video Submission and Optimization
g) E-mail Marketing, Chat and Phone Support
h) Google Analytics / Google Apps / Google Play / Google Books / Google + / Google Drive
i) Blog set-up and Administration (Wordpress / Blogspot / Blogger / Hubpages / Tumblr / Typepad / Squidoo )
j) Link Building / Ad posting / Directory Submission