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You will get 10 Dutch (/English) emails resolved in 12 h

Michel B.Status: Offline
Michel B. Michel B.
Preview image

Let a pro handle the details

Buy Customer Support services from Michel, priced and ready to go.
Michel B.Status: Offline
Michel B. Michel B.
Preview image

Let a pro handle the details

Buy Customer Support services from Michel, priced and ready to go.

Project details

What you get
• 10 Dutch (/English) customer emails or chat tickets resolved in under 12 hours
• Tone and templates matched to your brand (Shopify, WooCommerce, Zendesk, Freshdesk)
• Brief report: response time, common issues, 1 macro suggestion

Why choose this test pack?
✅ Native Dutch & fluent English (CSAT > 95 %)
✅ 5+ years tech & e‑commerce support
✅ NDA friendly – I treat your inbox as confidential

How it works

You share a support login and brand guide.

I review existing tickets, draft replies, and clear 10 tickets.

You receive a mini KPI report + improvement tip.

Delivery time ≤ 12 h (Mon–Fri, CET).

What I need from you
• Helpdesk access (Zendesk/Freshdesk/Gmail)
• Preferred greeting/tone of voice
• FAQ or shipping policy (if any)

Need more capacity? Check my 50‑ticket package
Purpose
Business
Industry
Business Services & Consulting, Ecommerce, Fashion & Apparel, Hardware & Electronics, Retail & Wholesale
Language
Dutch

What's included $35

These options are included with the project scope.

$35
  • Delivery Time 1 day
  • Number of Hours of Work 1
    • Summary Report
    • Email Support

Frequently asked questions

Michel B.Status: Offline

About Michel

Michel B.Status: Offline
Remote IT & Data Support, Reliable, Bilingual, and Hands-On
De Goorn, Netherlands - 4:41 am local time
I’m Michel, a Dutch support professional with over 3 years of hands-on experience in IT, customer service, and admin support. I help businesses solve technical issues, structure messy data, and communicate clearly, all remotely.

🔧 Remote IT support (Windows, basic networking, troubleshooting)
📊 Data entry & spreadsheet cleanup (Excel / Google Sheets)
🗣️ Bilingual communication in Dutch & English
📄 Clear documentation, helpdesk responses, and how-to guides

I'm CCNA certified, fluent in Dutch, and confident in English. Clients appreciate my calm and structured approach, clear communication, and commitment to quality.

Let’s talk about how I can help your business. I’m ready when you are.

Steps for completing your project

After purchasing the project, send requirements so Michel can start the project.

Delivery time starts when Michel receives requirements from you.

Michel works on your project following the steps below.

Revisions may occur after the delivery date.

Access check

Confirm helpdesk login works (Zendesk/Freshdesk/Gmail) and review ticket list.

Resolve 10 tickets

Answer all 10 Dutch emails within 12 h, tag/close them in your system.

Review the work, release payment, and leave feedback to Michel.