You will get 10 Hours of Admin & Customer Support
Project details
UK-based admin and customer support specialist with 20+ years of experience across insurance, medical, and financial sectors. I've handled complaints at NFU Mutual and Verisk, managed diaries for 30+ consultants, and supported mortgage brokers with paraplanning. I'm calm under pressure, organised, and self-sufficient — no hand-holding needed. Reliable support for small business owners who need tasks done right.
Industry
Business Services & Consulting, Ecommerce, Financial Services, Government & Public Sector, Real EstateLanguage
EnglishWhat's included $60
These options are included with the project scope.
$60
- Delivery Time 3 days
- Number of Hours of Work 4
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15About Gavin
Customer Service & Admin Specialist
Mattishall, United Kingdom - 9:11 pm local time
I help small businesses manage the tasks that take up their time — customer support, appointment scheduling, complaints handling, and general admin. I'm calm, organised, and good at what I do.
What I can help with:
- Customer service via phone, email, or chat
- Appointment setting and diary management
- Complaints handling and resolution
- Admin support and data entry
- Inbound and outbound calls
I've worked as a Senior Complaints Handler at NFU Mutual and Verisk, managed diaries for 30+ consultants at a private hospital, and currently support a mortgage and protection broker with paraplanning and customer service.
I work well on my own or as part of a team, I'm reliable, and I communicate clearly. If you need someone to handle the tasks you don't have time for, get in touch.
Steps for completing your project
After purchasing the project, send requirements so Gavin can start the project.
Delivery time starts when Gavin receives requirements from you.
Gavin works on your project following the steps below.
Revisions may occur after the delivery date.
Confirm tasks and scope
Review the tasks you've sent, ask any clarifying questions, and confirm what will be completed within the 4 hours.
Complete the work
Carry out the agreed tasks — emails, calls, admin, drafting, or data entry. I'll work efficiently and flag any issues as they come up