You will get 24/7 Customer Service Agents for Your Business
Rising Talent
Project details
Provide your customers with professional 24/7 support through live chat, calls, and email. Our trained agents specialize in ISPs, Telecom, and eCommerce, handling everything from technical troubleshooting and billing queries to order support and customer care. With years of experience managing high-volume support operations, we ensure fast response times, customer satisfaction, and scalable support tailored to your business needs
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$500
|
Standard
$1,000
|
Advanced
$5,000
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 2 days |
Number of Hours of Work | 8 | 16 | 24 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Imran
STR Operations Manager | Airbnb Co-Host | PMS Expert | Revenue & Guest
Islamabad, Pakistan - 3:14 pm local time
I have over 12 years of operations and customer experience leadership, with the last several years focused on short-term rental and vacation rental management. I help property owners, co-hosts, and management companies streamline daily operations, improve guest satisfaction, and scale their businesses.
I can help with:
✔ Airbnb, Booking & VRBO management
✔ Hostaway administration and optimization
✔ Guest communication (pre-arrival, in-stay & post-stay)
✔ Calendar & channel management
✔ Cleaner scheduling and quality control
✔ Maintenance coordination
✔ Owner communication and reporting
✔ Review management
✔ SOP creation and process documentation
✔ Team management and training
✔ Remote operations management
Platforms & Tools
Hostaway • Airbnb • Booking • VRBO • OwnerRez • Hospitable • Google Workspace • Slack • ClickUp • Notion • Stripe
Why clients hire me
• Fast response times that improve guest satisfaction
• Strong operational systems that reduce owner workload
• Experience managing remote teams across multiple time zones
• Professional communication with guests, owners, vendors, and staff
• Proven ability to build scalable workflows for growing property portfolios
Whether you manage 5 listings or 500, I can help you build efficient operations, deliver exceptional guest experiences, and free up your time to focus on growing your business.
Let's discuss how I can support your vacation rental operations.
Steps for completing your project
After purchasing the project, send requirements so Imran can start the project.
Delivery time starts when Imran receives requirements from you.
Imran works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Your Business & Tools
We’ll start with a discovery session to learn about your products, tone of voice, existing support tools (Shopify, Reamaze, Zendesk, etc.), and common customer queries.
Setup & Knowledge Transfer
I’ll document key processes, FAQs, and workflows for order management, customer inquiries, refunds, cancellations, and product troubleshooting.