You will get 24/7 Call Handling & Appointment Setting – 1 Week Managed Support
Project details
Stop Missing Leads: 24/7 Professional Call Handling & Appointment Setting
In business, a missed call is a missed revenue opportunity. At Brick and Beyond BPO, we provide founder-led, high-energy customer support and technical troubleshooting designed to keep your calendar full and your customers happy. We don't just answer phones; we manage your leads.
What we offer:
24/7 Inbound Call Management: Professional English-speaking support for car rentals, medical clinics, real estate, and SaaS.
Proactive Appointment Setting: We integrate directly with your CRM (GoHighLevel, Calendly, etc.) to book qualified leads on the spot.
Tier 1 & 2 Tech Support: Basic troubleshooting and helpdesk ticket management to reduce your workload.
Lead Revival (Outbound): We call back your missed inquiries and "cold" leads to turn them into confirmed bookings.
Multi-Channel Support: Professional handling of WhatsApp, Email, and Live Chat inquiries.
Why Brick and Beyond?
We specialize in industries that require fast response times and high attention to detail. Whether you are a solo founder or a scaling rental agency, we provide the infrastructure so you can focus on your core business.
In business, a missed call is a missed revenue opportunity. At Brick and Beyond BPO, we provide founder-led, high-energy customer support and technical troubleshooting designed to keep your calendar full and your customers happy. We don't just answer phones; we manage your leads.
What we offer:
24/7 Inbound Call Management: Professional English-speaking support for car rentals, medical clinics, real estate, and SaaS.
Proactive Appointment Setting: We integrate directly with your CRM (GoHighLevel, Calendly, etc.) to book qualified leads on the spot.
Tier 1 & 2 Tech Support: Basic troubleshooting and helpdesk ticket management to reduce your workload.
Lead Revival (Outbound): We call back your missed inquiries and "cold" leads to turn them into confirmed bookings.
Multi-Channel Support: Professional handling of WhatsApp, Email, and Live Chat inquiries.
Why Brick and Beyond?
We specialize in industries that require fast response times and high attention to detail. Whether you are a solo founder or a scaling rental agency, we provide the infrastructure so you can focus on your core business.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$49
|
Standard
$199
|
Advanced
$395
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Outbound Calls | 40 | 100 | 450 |
Number of Email Sends | 50 | 150 | 600 |
Scriptwriting | |||
Summary Report | |||
Lead List | - |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
+$20
Additional Email Send
+$15
SAT- SUN support
(+ 2 Days)
+$50About Mazen
Customer Support | Appointment Setting | Tech Support | BPO Team Lead
New Cairo, Egypt - 4:20 pm local time
I help fix that with a trained support team that handles every customer interaction fast and professionally.
I’m Mazen, founder of Brick & Beyond, leading a trained remote team of support specialists. We handle calls, bookings, customer follow-ups, and virtual assistance so you never miss a client or opportunity.
What we focus on:
Fast response times
Consistent, professional support
Efficient handling of every interaction
Whether it’s customer support, technical assistance, appointment setting, or virtual assistance — we make sure nothing slips through the cracks.
We support businesses across e-commerce, real estate, clinics, and service-based industries, helping you stay responsive, organized, and ready to scale.
Ready to get started immediately and support your business from day one.
Steps for completing your project
After purchasing the project, send requirements so Mazen can start the project.
Delivery time starts when Mazen receives requirements from you.
Mazen works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Integration
We will conduct a kick-off meeting to review your business needs, integrate with your CRM/Calendar, and finalize the call flow script to ensure a seamless brand experience.
Live Service Launch
Our team goes live on your lines. We handle all inbound inquiries, outbound follow-ups, and tech support tickets as per your selected tier, providing real-time updates in your CRM.