You will get 24/7 next level customer care
Project details
I am Syed Saqib Hassan with over 3 years of hands-on experience and a dedicated soul. I can customize my schedule as per your requirements. I have had the privilege to work with a wide range of companies and clients which has helped me to hone my aptitude to deal with complex and difficult tasks in a professional and poised demeanor
Purpose
BusinessIndustry
Data Analytics, Ecommerce, Real Estate, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$800
|
Standard
$1,000
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 240 | 240 | 240 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
11 reviews
(10)
(0)
(0)
(1)
(0)
This project doesn't have any reviews.
DT
Deni T.
Jun 6, 2026
Client Success Specialist
I would highly recommend Saqib for support-related roles. He is not just a generic support agent; he takes ownership and is a problem solver
US
Uzair S.
May 23, 2026
Client Outreach Specialist for Communication Services
I have worked multiple times with Saqib, and everytime he has committed to the quality, and he is solution oriented. Best and Recommended!
SM
Sandra M.
Jan 15, 2026
Claim Administration Specialist
UG
Under G.
Dec 23, 2025
Real Estate Virtual Assistant for Discord Community
EM
Elijah M.
Jul 9, 2025
call centre agent
amazing English and call center/email/computer aptitude. 10/10 would recommend in most online spaces of work!
About Syed Saqib
CRM & Back Office Operations | Virtual Assistance
67%
Job Success
Lahore, Pakistan - 8:45 am local time
Most businesses don't need someone who "does a little bit of everything." They need someone who actually shows up, handles what needs to be handled, and doesn't let things slip through the cracks.
That's what I do.
I've spent six years working in back office operations for SaaS companies and small teams, handling customer support, coordinating workflows, managing CRMs, and making sure the day-to-day stuff that keeps your business running actually gets done.
I'm not the person who's going to reinvent your entire operation or pitch you a bunch of ideas you didn't ask for. I'm the person who learns your systems, follows your processes, and executes them reliably so you can focus on growth instead of babysitting tasks.
Here's what that looks like:
✅ I work inside Zendesk, HubSpot, and Monday regularly
🎯 I handle customer support tickets, tech troubleshooting (login issues, software walkthroughs, bug documentation), appointment coordination, and pipeline management
🔍 I catch patterns when things start breaking, like when a workflow isn't firing correctly or customer complaints are pointing to a bigger system issue
💬 I don't take things personally when customers are upset. I stay calm, solve the problem, and follow through until it's actually resolved, not just passed off to someone else
🌍 I'm available across time zones, so if you need coverage during hours when most of your team is offline, I've got you
If you need someone dependable who actually executes without constant hand-holding, let's talk. 👊
Steps for completing your project
After purchasing the project, send requirements so Syed Saqib can start the project.
Delivery time starts when Syed Saqib receives requirements from you.
Syed Saqib works on your project following the steps below.
Revisions may occur after the delivery date.
Training and getting know-how
First of all, I will get the know-how of the project and software to be used. if you have got any training document that would be of great help
Execution
Will start the operations once I master the relevant software and scenarios