You will get Expert Customer Support: Enhance Customer Retention & Boost Your Business!
Project details
Looking for someone who can work on your E-commerce store as a customer support agent or a virtual assistant for your business? Well, you have found the right person. I know the business secrets and techniques to get the best results!
I am an MBA, and I have been in this market for over the last 5 years.
My primary focus is on delivering exceptional customer service that exceeds your expectations. I understand the importance of building and maintaining strong customer relationships, and I'm dedicated to providing prompt, friendly, and professional support to every client. I'm a quick learner and adept at understanding the unique needs of your business, which enables me to provide tailored support that aligns with your brand values.
What I am Offering:
*Virtual customer support services (Live chat, Email, SMS, Facebook, Instagram)
*E-commerce Support
*Store management
*Customer retention, exchange, refund, and chargebacks
*Keep a record of the progress
*Solving tickets
*Inbound customer support services.
*E-mail Marketing/Bulk E-mail
If you're unsure about anything, see FAQs or message me freely I'm 24/7 available.
I am an MBA, and I have been in this market for over the last 5 years.
My primary focus is on delivering exceptional customer service that exceeds your expectations. I understand the importance of building and maintaining strong customer relationships, and I'm dedicated to providing prompt, friendly, and professional support to every client. I'm a quick learner and adept at understanding the unique needs of your business, which enables me to provide tailored support that aligns with your brand values.
What I am Offering:
*Virtual customer support services (Live chat, Email, SMS, Facebook, Instagram)
*E-commerce Support
*Store management
*Customer retention, exchange, refund, and chargebacks
*Keep a record of the progress
*Solving tickets
*Inbound customer support services.
*E-mail Marketing/Bulk E-mail
If you're unsure about anything, see FAQs or message me freely I'm 24/7 available.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$50
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 1 | 12 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15Frequently asked questions
About Khawar
Customer Support Services/Chat Support/Email Support
Multan, Pakistan - 2:02 pm local time
I would like to understand your business or job needs before going on board to make sure, I can deliver what I am promising for this I will need to have a detailed conversation with you for proper understanding.
Having the experience of 5 years and working with countless clients around the globe, I can make our customers super delighted.
I can assist you with all of the below:
*General customer support queries like live chat, email, phone, Facebook, Instagram, LinkedIn, WhatsApp WeChat and others
*Respond to queries with an agreed script or without a script with proper rational and retention-oriented answers
*Respond to customer support queries by email or any other ticketing platform like Fresh desk help-desk Zen desk and others
*Phone support on call or even on zoom call support.
*The hourly base rate charged is $5 for general support work.
You have to provide your own system to handle calls because we do not include call charges in this.
Steps for completing your project
After purchasing the project, send requirements so Khawar can start the project.
Delivery time starts when Khawar receives requirements from you.
Khawar works on your project following the steps below.
Revisions may occur after the delivery date.
Primary Step
Daily summary report of work