You will get 3 Hours of Professional Customer Support
Rising Talent

Project details
Keeping customers happy is the key to a successful business. I offer 3 hours of professional customer support services to ensure your clients feel valued and cared for. I handle email, chat, and phone support with clear communication, empathy, and attention to detail. Whether it’s order status updates, refunds, returns, or general inquiries, I make sure your customers get timely and helpful responses. With experience across eCommerce, real estate, healthcare, and consulting, I bring a broad skill set to support your business reputation and growth.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Fashion & Apparel, Lifestyle, Manufacturing & Storage, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Sports & Fitness, Telecommunications, Travel & Tourism, WellnessLanguage
EnglishWhat's included $40
These options are included with the project scope.
$40
- Delivery Time 1 day
- Number of Hours of Work 3
- Social Media Replies
- Email Support
- Live Chat Support
4 reviews
(4)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
LZ
Linda Z.
Aug 4, 2025
Client Engagement Specialist
SS
Saher S.
Apr 29, 2025
Sales Representative Needed for Customer Inquiries
Great work and attitude, would hire again
TM
Tim M.
Nov 24, 2024
Real estate Virtual Assistant
This is the second amazing job that Mohsin finished for me!! He is a go-to guy and very dependable!
TM
Tim M.
Nov 19, 2024
Real estate Landing page
Fantastic communication, fast and efficient. Definitely hiring again
About Mohsin
Customer Service | Virtual Assistant
100%
Job Success
Glasgow, United Kingdom - 10:51 am local time
I specialize in providing full-spectrum virtual assistance and customer support, including:
- Customer Support: Phone, email, chat, appointment scheduling, and client follow-ups.
- Virtual Assistance: CRM management, lead tracking, calendar management, data entry, document preparation, and workflow optimization.
- Sales & Lead Generation: Cold calling, telesales, outreach, and pipeline management
- E-commerce & Shopify Management: Product listings, content updates, social media engagement, and order management.
- Tools & Platforms: Follow Up Boss, HubSpot, Salesforce, Pipedrive, Gorgias, 3CX, X-Lite, Shopify, WordPress, Elementor, Google Sheets.
Throughout my career, I’ve helped businesses achieve:
- Increased customer satisfaction by 15-25% through prompt and professional support.
- Improved email response rates by 30% and optimized CRM accuracy.
- Boosted engagement and sales across industries including real estate, healthcare, eCommerce, and professional services.
- Closed £500k+ contracts and consistently exceeded sales targets by 20-30%.
If you’re looking for a proactive, detail-oriented, and premium-level professional who can handle end-to-end customer support and virtual assistance, you’re in the right place. I’m ready to help your business grow efficiently and delight your customers.
Let’s connect and see how I can support your business today!
Steps for completing your project
After purchasing the project, send requirements so Mohsin can start the project.
Delivery time starts when Mohsin receives requirements from you.
Mohsin works on your project following the steps below.
Revisions may occur after the delivery date.
Project Kickoff
Review client requirements, support channels, tools, and communication guidelines.
Access Setup
Log in to the client’s helpdesk/email/chat/phone system with provided credentials.