You will get 40hrs of Customer Service Support
Project details
You will receive 10-40hrs of work for 2-5 days. Delivered by a Customer Service Agent with over 5 years of experience in e-commerce. This includes but is not limited to chat support, email handling, ordering fulfillment and refunds.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 0 | 0 | 0 |
About Schnel
Operations Manager | Systems, Support & Workflow Optimization
Kingston, Jamaica - 9:35 am local time
For over 10 years, I’ve worked as an Operations and Project Manager supporting founders and growing teams across multiple industries. My specialty is turning messy backends into organized, efficient systems so business owners can focus on growth instead of putting out fires.
I’ve led remote teams of 3–30 people across different time zones, managed daily operations, and built workflows that keep teams and internal processes running smoothly.
WHAT I CAN HELP WITH:
✔ Operations & workflow management
✔ Customer support systems & inbox management
✔ Order flow & backend process coordination
✔ Task tracking & team coordination
✔ Process documentation & SOP creation
✔ CRM setup and maintenance
✔ Automation & integrations
TOOLS & SYSTEMS I WORK WITH DAILY
• Hubspot| ClickUp| Trello| Asana
• Slack
• Shopify| E-commerce platforms
• Order & support systems
• Google Workspace
• Workflow automations
• Third-party integrations
• CRM and support tools
I don’t just “use” tools, I build systems with them. I take ownership of what I manage, and I care deeply about doing work that actually makes your business run better, not just checking tasks off a list.
If you’re looking for someone who can manage the moving parts of your business with clarity and consistency, I’d love to learn more about what you’re building.
Let’s talk about what’s not working...and fix it.
Steps for completing your project
After purchasing the project, send requirements so Schnel can start the project.
Delivery time starts when Schnel receives requirements from you.
Schnel works on your project following the steps below.
Revisions may occur after the delivery date.
First Step
Please reach out with a list of your requirements.