You will get 5-Star Customer Service Support – Email, Chat & Inbound Calls Price
Project details
Need help handling customer messages so you can focus on growing your business?
I’m here to deliver professional, reliable, and friendly customer support across email, live chat, and social media platforms. With over 4 years of experience in customer service, I’ll respond promptly to your customers, maintain your brand tone, and provide daily reports to keep you informed.
Depending on the package you choose, this service may include:
Email & chat support
Social media replies
Response scriptwriting
Summary reports with insights & suggestions
CRM tagging or basic admin support
This service is ideal for business owners, online stores, SaaS platforms, or anyone who wants to improve customer experience without worrying about daily message management.
I work independently, communicate clearly, and keep you updated. Let’s make your customers feel heard, helped, and happy!
I’m here to deliver professional, reliable, and friendly customer support across email, live chat, and social media platforms. With over 4 years of experience in customer service, I’ll respond promptly to your customers, maintain your brand tone, and provide daily reports to keep you informed.
Depending on the package you choose, this service may include:
Email & chat support
Social media replies
Response scriptwriting
Summary reports with insights & suggestions
CRM tagging or basic admin support
This service is ideal for business owners, online stores, SaaS platforms, or anyone who wants to improve customer experience without worrying about daily message management.
I work independently, communicate clearly, and keep you updated. Let’s make your customers feel heard, helped, and happy!
Purpose
PersonalIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 30 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8
Customer Inquiry Log
(+ 2 Days)
+$20
Extra Platform (Social Media)
(+ 1 Day)
+$20
Weekly Report w/ Insights
(+ 1 Day)
+$25Frequently asked questions
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GD
Govind D.
Apr 10, 2025
Social Media Manager
About Goddine Merlfayea
Expert Customer Service | Virtual Assistant | Social Media Manager
Santa Maria, Philippines - 4:26 am local time
My mission is simple: Provide excellent customer experiences that build trust and grow businesses.
🔹 What I Can Do For You:
✅ Deliver fast and empathetic customer support (email, chat, calls)
✅ Handle administrative tasks with precision and confidentiality
✅ Manage your calendar, appointments, inbox, or CRM
✅ Run and grow your social media presence (content, scheduling, engagement)
✅ Ensure client satisfaction through clear communication and follow-through
🔹 Why Clients Love Working With Me:
✓ Responsive, proactive, and reliable
✓ Excellent written and verbal English
✓ Strong attention to detail
✓ Creative with content and solutions
✓ Ready to go the extra mile to meet your goals
🔹 Tools I’m Skilled In:
Zendesk, Gorgias, HubSpot, Canva, Google Suite, Microsoft Office, Trello, Hootsuite, and more.
Let’s build something amazing together. I’m excited to be your go-to VA and customer service expert!
Steps for completing your project
After purchasing the project, send requirements so Goddine Merlfayea can start the project.
Delivery time starts when Goddine Merlfayea receives requirements from you.
Goddine Merlfayea works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Tool Setup
I review materials, confirm logins or platform access, and set up internal tracking (ticket logs, response templates, etc.).
Support Work Begins
I begin delivering email, live chat, and/or social media responses as outlined in the package selected