You will get 5 Star Customer Support for Your Business
Project details
Are you a busy entrepreneur or small business owner looking to keep your customers happy and supported even while you focus on growing your business?
Hi, I’m Chinaemelum 😊
I bring over 5 years of experience in professional customer support within banking, eCommerce, and service based industries. I specialize in email/chat support, complaint resolution, and customer satisfaction strategies using tools like Zendesk, Freshdesk, GoHighLevel, HubSpot, and more.
🛠️ What You’ll Get:
~Prompt and friendly email/chat replies.
~Ticket management using CRM platforms.
~Customer onboarding and follow ups.
~Handling complaints and offering timely resolutions.
~Support reporting and feedback tracking.
With me on your team, your customers will feel valued, supported, and heard every single day.
Hi, I’m Chinaemelum 😊
I bring over 5 years of experience in professional customer support within banking, eCommerce, and service based industries. I specialize in email/chat support, complaint resolution, and customer satisfaction strategies using tools like Zendesk, Freshdesk, GoHighLevel, HubSpot, and more.
🛠️ What You’ll Get:
~Prompt and friendly email/chat replies.
~Ticket management using CRM platforms.
~Customer onboarding and follow ups.
~Handling complaints and offering timely resolutions.
~Support reporting and feedback tracking.
With me on your team, your customers will feel valued, supported, and heard every single day.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Cybersecurity, Data Analytics, Ecommerce, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Manufacturing & Storage, Media & Entertainment, Medical & Pharmaceutical, Software, Sports & Fitness, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$95
|
Advanced
$160
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 3 | 8 | 20 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15Frequently asked questions
About Chinaemelum
HubSpot CRM & Automation Expert | Customer Support | Sales | Zapier
Lagos, Nigeria - 2:22 pm local time
I help busy entrepreneurs and growing teams stay on top of their day-to-day tasks, retain loyal clients, and create smooth, satisfying customer experiences; all while keeping things organized behind the scenes.
Whether it’s responding to inquiries with empathy and professionalism, automating CRM workflows, scheduling appointments, managing emails or supporting your clients via chat, I’ve got you covered. I’m also currently deepening my tech knowledge through a Cloud Computing and Security training to better support online businesses.
🔹How I Can Support You and My tools:
💻Customer Support (Chat, Email, Technical & Non-Technical)
💻CRM Setup & Automation (Zapier, GoHigh-level, HubSpot, Click Up, Zendesk, Slack, Freshdesk, etc.)
💻Appointment Scheduling & Calendar Management
💻Accounting and Bookkeeping (QuickBooks, Xero, sage, Zoho, Microsoft and Google suite)
💻Admin Support & Data Entry
💻Sales Assistance & Lead Generation
💻Product/Client Onboarding
💻Project Management (Asana, Trello, Monday .com)
💻Airbnb Support
💻Email Management
Clients describe me as reliable, empathetic, organized, and a joy to work with. I care about your business like its mine, and I’m always ready to learn and adapt.
I am open to a 30 min call, to discuss and understand your project.
Let’s connect! I’d love to help simplify your day and elevate your customer experience.
Thanks!
Steps for completing your project
After purchasing the project, send requirements so Chinaemelum can start the project.
Delivery time starts when Chinaemelum receives requirements from you.
Chinaemelum works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Client Brief
I’ll review your business needs, tools, working hours, and support guidelines. We’ll also confirm CRM access and expectations.
Setup & Onboarding
I’ll get familiar with your tools (Zendesk, Freshdesk, Gmail, etc.), customer tone, templates, and existing workflows.