You will get 50 Dutch customer emails resolved in 24 h (Shopify / WooCommerce)
Project details
Need native‑quality Dutch email support for your Shopify or WooCommerce store?
I handle 50 customer tickets within 24 hours, maintaining a friendly tone and >95 % CSAT.
✦ What you get
• 50 Dutch customer emails answered (within 24 h)
• Order‑tracking, refunds, product questions
• Ticket system: Zendesk, Freshdesk or Gmail
• Mini‑report: common issues + improvement tips
✦ Why me
• Native Dutch, fluent English
• 5+ years IT & e‑commerce support
• Average first‑response <2 h, resolution <24 h
✦ Want to try before committing?
• Dutch 10 emails resolved in 12h project in my profile to test my service first.
I handle 50 customer tickets within 24 hours, maintaining a friendly tone and >95 % CSAT.
✦ What you get
• 50 Dutch customer emails answered (within 24 h)
• Order‑tracking, refunds, product questions
• Ticket system: Zendesk, Freshdesk or Gmail
• Mini‑report: common issues + improvement tips
✦ Why me
• Native Dutch, fluent English
• 5+ years IT & e‑commerce support
• Average first‑response <2 h, resolution <24 h
✦ Want to try before committing?
• Dutch 10 emails resolved in 12h project in my profile to test my service first.
Purpose
BusinessIndustry
Ecommerce, Fashion & Apparel, Retail & Wholesale, SoftwareLanguage
DutchWhat's included
| Service Tiers |
Starter
$65
|
Standard
$120
|
Advanced
$220
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 3 | 5 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20
Summary Report
(+ 1 Day)
+$25
Live Chat Support
+$40Frequently asked questions
About Michel
Remote IT & Data Support, Reliable, Bilingual, and Hands-On
De Goorn, Netherlands - 3:27 pm local time
🔧 Remote IT support (Windows, basic networking, troubleshooting)
📊 Data entry & spreadsheet cleanup (Excel / Google Sheets)
🗣️ Bilingual communication in Dutch & English
📄 Clear documentation, helpdesk responses, and how-to guides
I'm CCNA certified, fluent in Dutch, and confident in English. Clients appreciate my calm and structured approach, clear communication, and commitment to quality.
Let’s talk about how I can help your business. I’m ready when you are.
Steps for completing your project
After purchasing the project, send requirements so Michel can start the project.
Delivery time starts when Michel receives requirements from you.
Michel works on your project following the steps below.
Revisions may occur after the delivery date.
Kich-off
Review your helpdesk login + macros; confirm tone of voice.
Process tickets
Resolve 25 / 50 / 100 Dutch emails within agreed SLA.