You will get a bilingual English and French customer Support Specialist and Trainer
Project details
You will get a bilingual completely fluent in English and French for your customer support Team. I will do my best to resolve your inquiry quickly and efficiently. Please feel free to share any details, and I’ll ensure you receive the help you need. How can I make your day a little easier?
What's included $2,000
These options are included with the project scope.
$2,000
- Delivery Time 30 days
- Number of Hours of Work 160
About Yveson
Bilingual Customer Care representative
Port-au-Prince, Haiti - 3:53 am local time
Customer Care Agent & Call Center Trainer at Digicel (5+ years)
Provided frontline customer support, resolving complex inquiries for a major telecom provider
Designed and delivered training programs to enhance call center team performance
Developed onboarding materials and quality assurance protocols
Warehouse Training Coordinator at Olgoonik
Created comprehensive training programs for logistics and safety procedures
Optimized workforce productivity through targeted skill development
English Language Instructor (10+ years)
Taught English to diverse learners using adaptive methodologies
Specialized in business English and professional communication training
Core Expertise:
✔ Customer Service Excellence – Technical support, conflict resolution, CRM systems
✔ Corporate Training Development – Call center, warehouse, and operational training programs
✔ Language Instruction – Business English, conversational coaching, exam preparation
✔ Bilingual Communication – Fluent in English & French for global projects
✔ Process Optimization – Implementing best practices for service and training efficiency
Why Clients Choose Me:
✅ Versatile Background – Unique blend of customer service, training, and education expertise
✅ Proven Training Results – Enhanced team performance at Digicel and Olgoonik
✅ Dual-Language Advantage – Seamless communication in English & French markets
✅ Tech-Savvy Approach – Proficient in modern training tools and customer service platforms
Steps for completing your project
After purchasing the project, send requirements so Yveson can start the project.
Delivery time starts when Yveson receives requirements from you.
Yveson works on your project following the steps below.
Revisions may occur after the delivery date.
Client pay and I start to work on project