You will get a bilingual French/English VA for Shopify, DSers & admin support
Top Rated
Top Rated
Project details
Your Shopify store is running — but so are you, straight into burnout.
You're answering customer questions in French AND English, updating listings at midnight, chasing suppliers — and still trying to find time to grow. Every hour you spend in your inbox is an hour you're not spending on what made you start this business.
That's the exact load I take off your shoulders.
I'm a bilingual French/English virtual assistant with 800+ hours of real Shopify experience on this platform. When you work with me, you get:
• Your inbox at zero — emails answered, customers happy in FR and EN
• Your Shopify store updated — products, orders, DSers — handled daily
• Your French AND English customers supported at native level
• Your admin cleared — calendar, research, CRM, Google Workspace
• Your evenings back — I stay on top of the operations
What makes this different: most VAs speak one language. Your business speaks two. I work at native French level and fluent English — your bilingual business partner, not just a task-executor.
NOT included: phone calls, graphic design, paid ads, coding.
You're answering customer questions in French AND English, updating listings at midnight, chasing suppliers — and still trying to find time to grow. Every hour you spend in your inbox is an hour you're not spending on what made you start this business.
That's the exact load I take off your shoulders.
I'm a bilingual French/English virtual assistant with 800+ hours of real Shopify experience on this platform. When you work with me, you get:
• Your inbox at zero — emails answered, customers happy in FR and EN
• Your Shopify store updated — products, orders, DSers — handled daily
• Your French AND English customers supported at native level
• Your admin cleared — calendar, research, CRM, Google Workspace
• Your evenings back — I stay on top of the operations
What makes this different: most VAs speak one language. Your business speaks two. I work at native French level and fluent English — your bilingual business partner, not just a task-executor.
NOT included: phone calls, graphic design, paid ads, coding.
Industry
Arts, Consumer Goods, Ecommerce, Education, Kids & Family, Retail & Wholesale, Sports & Recreation, Technology & InternetPlatform
Alibaba, Shopify, WooCommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$65
|
Standard
$125
|
Advanced
$230
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 6 days |
Management Duration (Days) | 7 | 14 | 30 |
Inventory Management | - | ||
Order Management | |||
Customer Assistance | - | - | |
Payment Processing | - | - | - |
Product Offers & Promotions | - | - | - |
Reporting |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5Frequently asked questions
16 reviews
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JS
Jake S.
Jul 12, 2025
French Content Specialist Needed
JS
Jake S.
Jun 9, 2025
French Content Specialist Needed
NS
Naier S.
Nov 18, 2024
Cherche Assistant Virtuel Data Entry, SEO & WordPress
Great work, communication on the TOP, I recommend Mouhamadou 1000%!
LL
Lucas L.
Nov 8, 2024
Traduction d'un site shopify FR to IT
Moustapha est très sympa mais n'effectue pas correctement le travail demandé et ne respecte absolument pas le délais. Aucun effort fourni dans les images (utilise l'IA alors qu'il est demandé de reproduire les images). Je vais devoir réengager un autre freelancer pour refaire les images produits.
AS
Alada S.
Oct 5, 2024
Lead sourcing
About Mouhamadou Moustapha
Bilingual French VA | Ecommerce & Customer Support | SEO Specialist
100%
Job Success
Dakar, Senegal - 1:34 am local time
emails, chasing orders, and handling support tickets.
That's where I come in.
I'm Moustapha, a bilingual French/English Virtual Assistant
based in Dakar, with 30+ completed jobs and 1000+ hours worked
on Upwork. For the past 2 years, I've been supporting a French
Shopify store owner with everything from customer support to
order fulfillment, so they could focus on growing their business.
🇫🇷🇬🇧 YOUR BILINGUAL ADVANTAGE
Most VAs speak one language. I work at native level in both
French AND English, which means I can handle your French-speaking
customers, your English operations, and everything else in between.
No miscommunication. No lost clients.
📌 WHAT CLIENTS SAY:
⭐⭐⭐⭐⭐ "Great work, communication on the TOP,
I recommend Mouhamadou 1000%!"
✅ 30+ Upwork jobs completed
✅ 100% Job Success Score
✅ Available every day, fast responses
✅ 2-year ongoing client relationship (Shopify store)
🎯 HERE IS WHAT I CAN DO FOR YOU:
📥 Take Over Your Admin & Inbox
I manage your emails, schedule your calendar, organize your
files, and handle web research so nothing gets missed.
🎧 Handle Your French & English Customers
I respond to customer inquiries, resolve issues, and manage
your CRM (HubSpot, GoHighLevel, Zoho), keeping your clients
happy and coming back.
🛒 Run Your Shopify or WordPress Store
Product listings, store updates, DSers order management.
I keep your e-commerce running smoothly while you focus
on growth.
📈 Boost Your Visibility (Bonus)
If needed, I also provide SEO audits, keyword research,
and French content writing to support your online presence.
💬 IS THIS YOU?
- You're overwhelmed by daily admin tasks
- You need bilingual support (French + English)
- You want someone reliable who won't disappear after week 1
- You're scaling a Shopify or WordPress-based business
If you said yes to any of these, let's talk.
📩 Send me a message now. I'm online and ready to start today.
Steps for completing your project
After purchasing the project, send requirements so Mouhamadou Moustapha can start the project.
Delivery time starts when Mouhamadou Moustapha receives requirements from you.
Mouhamadou Moustapha works on your project following the steps below.
Revisions may occur after the delivery date.
Requirements
You share access to your tools (Shopify, inbox, CRM) and brief me on your priorities, tone of voice, and ongoing tasks. I set up a shared tracking doc so you see everything in real time.
Daily execution
I handle your agreed tasks every day within your package hours. Emails, orders, updates, research, CRM. Whenever something needs your decision, I flag it immediately instead of guessing.