You will get A Call Center and Customer Service Support Agent
Project details
Need a Great CUSTOMER SERVICE REPRESENTATIVE?
Ready to delegate your CUSTOMER SERVICE SUPPORT SYSTEM?
➤ With a team of highly professional agents, I provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent (Phone support, E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Customer exchange, refund, and tech support needs
✅ Keep an Excel record of bookings, orders, exchanges, and refunds.
➤ WHY ME?
✅ Years of Experience
✅ Quick Responses
✅ Quality Output
✅ Fluent in English and Project Understanding
✅ Affordable Price
➤ PLATFORMS WE EXCEL IN:
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Salesforce, etc.)
✅ Chat Support (Live Agent, Slack, WhatsApp, Gmail, etc.)
✅ social media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I am very well experienced in customer handling in a different field. I will assist you in managing customers in the best way .100% satisfaction guaranteed.
Thank you!
Best Regards
Donae Lyons
Ready to delegate your CUSTOMER SERVICE SUPPORT SYSTEM?
➤ With a team of highly professional agents, I provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:
✅ Customer Service Agent (Phone support, E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Customer exchange, refund, and tech support needs
✅ Keep an Excel record of bookings, orders, exchanges, and refunds.
➤ WHY ME?
✅ Years of Experience
✅ Quick Responses
✅ Quality Output
✅ Fluent in English and Project Understanding
✅ Affordable Price
➤ PLATFORMS WE EXCEL IN:
✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Salesforce, etc.)
✅ Chat Support (Live Agent, Slack, WhatsApp, Gmail, etc.)
✅ social media (Facebook, Twitter, Instagram, LinkedIn, etc.)
I am very well experienced in customer handling in a different field. I will assist you in managing customers in the best way .100% satisfaction guaranteed.
Thank you!
Best Regards
Donae Lyons
Industry
Agriculture, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$21
|
Standard
$140
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 28 days |
Number of Hours of Work | 6 | 40 | 200 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5.25About Donae
Highly Skilled Customer service representative (voice, email and chat)
Little Bay, Jamaica - 7:26 am local time
I SPECIALIZE IN⬇️:
Live Chat Software: Chat with online customers when they are visiting our website.
Customer Care Specialist: Handling customer requests, inquiries, and complaints using a
compassionate yet firm approach.
Product Specification Knowledge: Guide Customers about the specified Product.
Back Office: Order processing, order fulfillment, shipping and tracking, Returned & Refund.
Multi-tasking: Maintain daily escalation trackers to prioritize issues by complain ticket
generate accordingly.
E-mail Communication: Resolve customer queries and ensure customer satisfaction on the
Email.
Skills:
- Data Entry, Decision Making, Teamwork, Problem Solving, Product Knowledge, Paperwork Processing, Complaint Resolution, Customer Service.
I have work experience using the following tools:
- CRM (Zendesk, Intercom), Slack, Google Outlook, Microsoft Office, Salesforce.
With a strong foundation in customer service and technical capabilities, I am committed to delivering exceptional service and enhancing customer experiences.
I am available for the short or long term and pride myself on delivering high quality, fast and accurate services. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands.
For the time I assist you with your business needs, I am 100% invested in you and your goals.
Steps for completing your project
After purchasing the project, send requirements so Donae can start the project.
Delivery time starts when Donae receives requirements from you.
Donae works on your project following the steps below.
Revisions may occur after the delivery date.
Discussion
Discuss with the client the list of requirements to deliver the project successfully
Working on the project
Start working on the project based on the client's requirements