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You will get a certified Intercom Expert!

June M.Status: Offline
June M.
3.9
Top Rated
Preview image

Let a pro handle the details

Buy Store Management services from June, priced and ready to go.
June M.Status: Offline
June M.
3.9
Top Rated
Preview image

Let a pro handle the details

Buy Store Management services from June, priced and ready to go.

Project details

You will get the following services:
-Implementing the different layers of the Conversational Support Funnel.
-The different Intercom products associated with each layer.
-Setting up a Support team to operate effectively in Intercom.
-The business metrics a good Support team can influence.
-Reporting on their Support teams.
Industry
Business, Consumer Goods, Ecommerce, Retail & Wholesale, Technology & Internet
Platform
Etsy, Shopify
Language
English
What's included
Service Tiers Starter
$100
Standard
$300
Advanced
$450
Delivery Time 1 day 2 days 5 days
Inventory Management
Order Management
Customer Assistance
Payment Processing
Product Offers & Promotions
Reporting
3.9
1 review
1% Complete
(0)
100% Complete
(1)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

RT

Reuben T.
3.85
Aug 10, 2024
Customer Service Representative for Shopify Dropshipping Business Performed an excellent job for several Months And then stopped working well. I didn't arrive at work, Scheduled, missed days, and turned on the clock without doing anything at all.
June M.Status: Offline

About June

June M.Status: Offline
Virtual Assistant for SaaS and Ecommerce
100% Job Success
3.9  (1 review)
Nairobi, Kenya - 11:15 am local time
I've been providing virtual support for a SaaS platform for more than four years. I put my expertise in technology strategy to use by paying close attention to details and making sure that every troubleshooting attempt, piece of advice, and response is pertinent and appropriate to our users' demands.

My primary skill set consists of:
✏ English Proficiency & Communication Skills: I have a BA in Communication; I can write and talk well, which guarantees effective and professional communication with WebApp Developers in efforts to create and maintain software and Etsy system integration.

◦AI & ChatGPT Experience: I've been using ChatGPT, Alura's Ava and Upwork's Uma to manage questions and provide precise, context-aware answers.

◦ Organisational & Time Management Skills: I am able to effectively manage survey tasks, prioritise workload, and fulfil deadlines. The tools I use are Notion, Figma, Paint and StudyFetch.

◦Paying Close Attention to Detail: Ensuring precision and excellence in data entry, client answers, and research interactions. I'm now learning SQL to improve the efficiency of data management. I use QuillBot for grammar.

✏ Proactivity & Problem-Solving: Using initiative to foresee needs, promptly address problems, and enhance procedures. I use UserBack, Linear, and other online research tools, e.g., Alura.io and Notion.

◦ Providing solutions for technical issues and ongoing support., Identifying and implementing improvements in IT processes and workflows.

I am excited to work with you!
Ms. Nyakio, Dip. Arch. Student

Steps for completing your project

After purchasing the project, send requirements so June can start the project.

Delivery time starts when June receives requirements from you.

June works on your project following the steps below.

Revisions may occur after the delivery date.

Intercom Set Up

Support Team Set Up

Review the work, release payment, and leave feedback to June.