You will get a Clean, Organized & Stress-Free Inbox.
Project details
I offer quick, reliable and confidential email cleanup, ideal for inboxes with up to 10,000 emails. My key deliverables are:
. Junk/Spam Removal
. Essential Folder/Label Setup
. Unsubscribe Management
Security & Access: All organization is done securely using Email Delegation (Gmail/Outlook) or a temporary shared account. I never require your direct password.
. Junk/Spam Removal
. Essential Folder/Label Setup
. Unsubscribe Management
Security & Access: All organization is done securely using Email Delegation (Gmail/Outlook) or a temporary shared account. I never require your direct password.
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Ecommerce, Education, Events Planning, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Retail & Wholesale, Sports & Fitness, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$70
|
Standard
$120
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 12 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 4 | 4 | 4 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning |
Optional add-ons
You can add these on the next page.
Additional Revision
+$12
Additional Hour of Work
+$15
Monthly Inbox Management Retainer
(+ 3 Days)
+$100
Drafting & Sending Replies
(+ 2 Days)
+$60
Calendar & Scheduling Support
(+ 2 Days)
+$60Frequently asked questions
About Chibuzor Perpetua
Customer Support Specialist | Email, Chat & Phone Support | CRM
Lagos, Nigeria - 9:19 am local time
As a Customer Support Specialist and Customer Service Virtual Assistant, I help e-commerce brands, SaaS companies, startups, and service-based businesses manage email support, live chat support, ticket management, and CRM systems efficiently so you can focus on growth, strategy, and revenue.
I don’t just reply to customers.
I resolve issues, reduce churn, and protect your brand reputation.
Customer Support Services I Provide
📌 Email Support & Inbox Management
📌 Live Chat Support (Zendesk, Intercom, Freshdesk)
📌 Help Desk & Ticket Management
📌 Complaint Resolution & Customer Retention
📌 Order Processing, Refunds & Account Support
📌 CRM Data Entry & Customer Record Management
📌 Customer Follow-ups & Satisfaction Support
📌 Escalation Handling & Internal Coordination
📌 FAQ, Knowledge Base & Support Documentation
📌 Support Performance Tracking & Reporting
Customer Support Tools & Platforms I use:
Zendesk | Freshdesk | Intercom | HubSpot
Email & Live Chat Support Systems
Google Workspace | Microsoft Office
Slack | Zoom | Microsoft Teams | Spreadsheets
Why Clients Hire Me for Customer Support
✔ Fast response time & high resolution rate
✔ Clear, professional & empathetic communication
✔ Organized ticket handling & documentation
✔ Handles high-volume customer inquiries calmly
✔ Works independently with minimal supervision
✔ Maintains confidentiality & data protection
Looking for a reliable Customer Support Specialist who can improve response time, customer satisfaction, and retention?
Send me a message with your support needs and I’ll turn customer issues into positive customer experiences. 🚀
Steps for completing your project
After purchasing the project, send requirements so Chibuzor Perpetua can start the project.
Delivery time starts when Chibuzor Perpetua receives requirements from you.
Chibuzor Perpetua works on your project following the steps below.
Revisions may occur after the delivery date.
Inbox review & access setup
With your preferred secure access method I will connect to your inbox and review the size.
Identify important & do not delete Emails
Payment receipts, top senders, client messages will be recognized and labelled