You will get a Client-Focused Customer Service Specialist, | Email, Chat


Project details
As a dedicated Customer Support Specialist, I offer responsive, reliable, and empathetic support tailored to e-commerce and service-based businesses. What sets my project apart is my hands-on experience with platforms like Zendesk, and CRM tools, combined with a human-first approach that strengthens customer trust and loyalty. Whether you're a startup needing foundational support or an established store looking to improve customer satisfaction, I deliver clear communication, fast resolutions, and a seamless customer experience that keeps your business thriving.
Language
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 8 days |
Number of Hours of Work | 2 | 4 | 4 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Scriptwriting
(+ 2 Days)
+$15
Summary Report
(+ 2 Days)
+$15
Social Media Replies
(+ 3 Days)
+$10About Bernadette
Order Management & Logistics Coordinator | Shopify |Freight Support
Marilao, Philippines - 2:17 am local time
I have hands-on experience in order management, logistics coordination, freight-related processes, and customer/operational support, working in fast-paced environments where accuracy and timing are critical.
My background includes managing workflows, updating systems, tracking shipments, coordinating schedules, and maintaining clean operational records to support smooth end-to-end fulfillment.
I am highly detail-oriented, reliable, and used to working independently in remote setups with minimal supervision. I focus on reducing errors, improving workflow efficiency, and ensuring on-time delivery performance.
I am currently looking to support companies or agencies that need a dependable logistics and order management specialist to help scale their operations.
Steps for completing your project
After purchasing the project, send requirements so Bernadette can start the project.
Delivery time starts when Bernadette receives requirements from you.
Bernadette works on your project following the steps below.
Revisions may occur after the delivery date.
You may request revisions before approving the work.
I can start working for 1-2 hours, and you can decide.