You will get a comprehensive administrative support to streamline you operations.
Top Rated
Top Rated
Project details
Services Include:
Email and chat customer support
Order processing and tracking
Issue resolution and customer follow-up
FAQ and knowledge base management
Customer feedback collection and reporting
Deliverables:
Prompt and professional email/chat responses
Accurate order processing and tracking
Resolved customer issues with documented follow-up
Updated FAQ and knowledge base
Comprehensive customer feedback reports
Email and chat customer support
Order processing and tracking
Issue resolution and customer follow-up
FAQ and knowledge base management
Customer feedback collection and reporting
Deliverables:
Prompt and professional email/chat responses
Accurate order processing and tracking
Resolved customer issues with documented follow-up
Updated FAQ and knowledge base
Comprehensive customer feedback reports
Data Entry Type
Copy Paste, Data Cleansing, Document Conversion, Error Detection, Online Research, Word ProcessingData Entry Tool
CRM Software, Google Docs, Google Sheets, Microsoft Excel, Microsoft Office, Microsoft WordWhat's included
| Service Tiers |
Starter
$300
|
Standard
$500
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 10 days | 7 days | 50 days |
Number of Revisions | 5 | 6 | 10 |
Number of Hours of Work | 30 | 30 | 30 |
Formatting & Clean Up | - | ||
Graph & Table Creation | - | - |
3 reviews
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TB
Tony B.
Dec 29, 2023
Virtual Assistant LinkedIn
Sarah was a pleasure to work with. Professional, easy to communicate with, and very consistent with delivering getting the work done. Would hire again without hesitation. She is Great!
If you are looking for someone who is dependable and genuinely cares about your business, Sarah is an excellent person for the job.
If you are looking for someone who is dependable and genuinely cares about your business, Sarah is an excellent person for the job.
JM
James M.
May 30, 2023
Sales & Business Development
Sarah is a stand up guy and does great work. She's attentive and always follows up. She's a true go getter.
AS
Alexa S.
Dec 9, 2022
Outbound calling - Appointment setting
Excellent.
About Sarah Mae
Virtual Specialist / Admin Specialist
100%
Job Success
Caloocan City, Philippines - 8:57 am local time
Your Trusted Partner for Sales, Business Development, and Virtual Assistance
Hello! I am thrilled to connect with you on Upwork and showcase my diverse skill set and expertise in the pharmaceutical industry and virtual assistance. With a rich background of 8 years in pharmaceuticals, I have honed my abilities as a Sales Representative and Business Development Specialist, making me an ideal partner for your business growth.
Over the past 7 years, I have excelled as a Sales Representative, consistently exceeding targets and driving revenue growth. My ability to build strong relationships with clients and provide personalized solutions has been a key factor in my success. I understand the nuances of the pharmaceutical market, and I am adept at identifying the needs of clients and matching them with the right products or services. I have successfully conducted outreach online, enabling me to tap into new markets and create fruitful collaborations. My understanding of data analysis empowers me to make data-driven decisions, ensuring your business thrives in a competitive landscape.
As a Virtual Assistant, I possess a comprehensive skill set that extends beyond just administrative tasks. From handling emails with precision and professionalism to scheduling appointments and delivering engaging product presentations, I have the expertise to optimize your business operations. My customer service skills are top-notch, ensuring that your clients receive a positive and memorable experience.
Why Choose Me?
Proven Track Record: My 8-year experience in the pharmaceutical industry stands testament to my dedication and expertise.
Adaptable and Efficient: I am highly adaptable and thrive in dynamic environments, delivering high-quality results promptly.
Strategic Thinker: As a Business Development Specialist, I understand the significance of strategy and will work with you to achieve your goals.
Client-Centered Approach: Building strong client relationships is my forte, ensuring their satisfaction and loyalty.
Tech-Savvy: I am well-versed in the latest tools and technologies that facilitate efficient virtual assistance and business development.
Thank you for visiting my profile, and I look forward to working with you soon!
Steps for completing your project
After purchasing the project, send requirements so Sarah Mae can start the project.
Delivery time starts when Sarah Mae receives requirements from you.
Sarah Mae works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation
Schedule a meeting to discuss the client's requirements, objectives, and specific tasks.
Final Review and Handover
Conduct a final review of all completed tasks to ensure they meet the client’s requirements.Deliver the final output to the client, ensuring all deliverables are complete and properly organized.