You will get a custom AI phone receptionist for your business to answer calls 24/7
Project details
Every missed call is a missed customer. Most businesses lose calls after hours, during a rush, or when the person who answers the phone is already with someone else. An AI voice agent answers every call, sounds genuinely human, and handles
the conversation the way a great front-desk person would.
I set up and launch the whole thing for you. You get a dedicated business number, an agent trained on your business, and a written summary in your inbox after every call. No scripts to write. No software to learn.
What I handle for you:
• Dedicated Twilio phone number, or we connect the one you already use
• Agent trained on your services, hours, pricing, and the questions you hear most
• Natural conversation in 50+ languages, detected automatically on the call
• Call summary sent to you by email and text after every conversation
• Clean handoff to a real person when a call needs one
• Booking, calendar, or CRM connections if you use them
COST NOTE: the price here covers setup, training, and launch. The voice service itself runs on usage-based minutes sized to your call volume. I size that with you and show you exactly what it costs before anything goes live.
the conversation the way a great front-desk person would.
I set up and launch the whole thing for you. You get a dedicated business number, an agent trained on your business, and a written summary in your inbox after every call. No scripts to write. No software to learn.
What I handle for you:
• Dedicated Twilio phone number, or we connect the one you already use
• Agent trained on your services, hours, pricing, and the questions you hear most
• Natural conversation in 50+ languages, detected automatically on the call
• Call summary sent to you by email and text after every conversation
• Clean handoff to a real person when a call needs one
• Booking, calendar, or CRM connections if you use them
COST NOTE: the price here covers setup, training, and launch. The voice service itself runs on usage-based minutes sized to your call volume. I size that with you and show you exactly what it costs before anything goes live.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$199
|
Standard
$499
|
Advanced
$899
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 6 days |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$100 - $300Frequently asked questions
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MW
Matt W.
Apr 23, 2026
SaaS MVP Development for Voice, Scheduling, & Billing Platform
OL
Orsolya L.
Oct 23, 2025
60 minute consultation
I had a very helpful consultation with Brent, and look forward to working with him as we move forward with our project.
LA
Leor A.
Oct 7, 2025
Twilio Onboarding A2P Workflow
AH
Alex H.
Oct 1, 2025
twillio AI integration
Skilled and experienced freelancer, excellent communication
JJ
Jane J.
Aug 23, 2025
Adding more Twilio functionality to web app
About Brent
Javascript/Twilio Developer/ChatGPT
91%
Job Success
Alameda, United States - 6:54 am local time
AI Communication Solutions Architect specializing in Twilio integrations and conversational AI tools that transform customer interactions.
As an Expert-Vetted Talent (top 1% on Upwork), I help businesses implement intelligent communication systems that deliver measurable results. I combine deep technical expertise with strategic consulting to create solutions that solve real business problems.
My Expertise:
Twilio Development & Integration Specialist
- Full-stack Twilio platform development with 7+ years of experience
- Custom SMS, voice, and messaging workflows that scale with your business
- Integration of Twilio services with existing business systems and CRMs
AI Conversational Tool Development
- Custom chatbots, SMS bots, and voice assistants powered by ChatGPT and other LLMs
- Multi-channel AI solutions (phone, SMS, WhatsApp, Facebook Messenger, live chat)
- Intelligent IVR systems that improve customer experience and operational efficiency
Strategic Communication Consultant
- Process analysis to identify automation opportunities
- ROI-focused solutions that deliver measurable business impact
- Clear roadmaps for implementing AI communication strategies
Results I've Delivered:
- Developed a custom missed call Slack app that reduced agent response time from 30+ minutes to under 3 minutes, improving customer satisfaction and sales conversion
- Created custom screen pop tools for Five9 that decreased call handling time by 6 seconds per call and reduced agent training by 4 hours per client
- Built React components and plugins for custom call-center dashboards that streamlined agent workflows
- Implemented multi-channel messaging flows with AI integration that provide 24/7 customer support
Technology Stack:
Twilio, ChatGPT (OpenAI API), Claude API, Ruby, JavaScript, React, Node.js, Bootstrap, WhatsApp Business API, Facebook Messenger API, Slack API, Airtable API, Monday.com API, Pipedrive API, Make.com API, Zapier API, Hubspot API, and more.
I bring both technical expertise and business acumen to every project. Whether you need implementation support or strategic consulting on your communication systems, I'm here to help you leverage AI and cloud communication platforms to achieve your business goals.
Let's discuss how we can transform your customer interactions.
Steps for completing your project
After purchasing the project, send requirements so Brent can start the project.
Delivery time starts when Brent receives requirements from you.
Brent works on your project following the steps below.
Revisions may occur after the delivery date.
Data collection
This is where we take all the required info and use it to build and train your bot.
Phone configuration
This is where we configure how the bot answer calls.