You will get a custom-tailored 24/7 Inbound Contact centre solutions
Rising Talent
Project details
Note: Before placing an order, please send a message and describe your project requirements. If you place an order directly with us, we may decline it.
Votiko's Inbound Contact Center is a call centre based in the United States that allows you to provide your clients with help 24 hours a day, 7 days a week. We do a lot more than merely take calls.
It doesn't matter if you need to collect critical personal and product information from callers on a sparse per order basis or need to support a widespread advertising campaign.
Your FAQs and knowledge library can be used to feed information directly into your CRM, e-commerce solution, or trouble ticketing system.
Our 24/7 Inbound Call Center Services Include:
Employee Callout & Helpline
Help Desk & Technical Support
Order Entry & Processing
Brand Ambassador Services
Customer Service & Returns Processing
When you collaborate with Votiko, your clients will not only experience outstanding 24/7 live assistance but you will as well.
Benefits of Using Our 24/7 Contact Center Solutions :
True 24/7/365 Service
Pay As You Go with No Contracts
Simple & Affordable Pricing
Dedication to Customer Service
Contact us today!
Votiko's Inbound Contact Center is a call centre based in the United States that allows you to provide your clients with help 24 hours a day, 7 days a week. We do a lot more than merely take calls.
It doesn't matter if you need to collect critical personal and product information from callers on a sparse per order basis or need to support a widespread advertising campaign.
Your FAQs and knowledge library can be used to feed information directly into your CRM, e-commerce solution, or trouble ticketing system.
Our 24/7 Inbound Call Center Services Include:
Employee Callout & Helpline
Help Desk & Technical Support
Order Entry & Processing
Brand Ambassador Services
Customer Service & Returns Processing
When you collaborate with Votiko, your clients will not only experience outstanding 24/7 live assistance but you will as well.
Benefits of Using Our 24/7 Contact Center Solutions :
True 24/7/365 Service
Pay As You Go with No Contracts
Simple & Affordable Pricing
Dedication to Customer Service
Contact us today!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$6
|
Standard
$240
|
Advanced
$960
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 30 days |
Number of Hours of Work | 1 | 40 | 160 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
59 reviews
(55)
(2)
(1)
(1)
(0)
This project doesn't have any reviews.
TE
Thierry E.
Jul 13, 2024
Telemarketing & Outbound Call Support for Survey Marketing
The team did a good job in calling out our clients and to engage them in our survey Marketing.
CM
Chris M.
Feb 23, 2024
You will get High-Quality Call Handling Services for 2022
MI
Margarita I.
Dec 8, 2023
You will get a well-organized and affordable cold calling services
This team did a great job at following our directions and really flexible at trying to work with our company. Also communication was outstanding. We will consider them again for future projects.
ID
Inder D.
Jan 10, 2023
Customer Service Rep (Full Time)
HA
Himanshu A.
Oct 18, 2021
Virtual Assistant
Great freelancer and amazing working with him....HIghly recommended!!
About Nirav
24/7 Customer Support Team | Live Chat, Email & Phone Support
100%
Job Success
Surat, India - 8:56 am local time
I help businesses provide professional customer support through phone, live chat, email, helpdesk tickets, and virtual assistant services. With more than 12 years of experience and a dedicated team of trained customer service representatives, we support businesses across the USA, Canada, UK, Australia, and other international markets.
Whether you need full-time customer support coverage, after-hours support, overflow call handling, live chat agents, email support specialists, or virtual assistants, we can quickly build a team based on your requirements.
Our services include:
✔ 24/7 Customer Support
✔ Customer Service & Customer Care
✔ Live Chat Support
✔ Email Support
✔ Phone Support
✔ Help Desk Support
✔ Virtual Assistant Services
✔ Airbnb Guest Support
✔ Property Management Support
✔ Appointment Scheduling
✔ Order Processing
✔ Inbound Call Handling
✔ Customer Retention & Follow-Up
✔ Back Office Support
✔ Multilingual Customer Support
Our team has experience working with startups, eCommerce brands, SaaS companies, Airbnb hosts, property management companies, healthcare organizations, insurance companies, and service-based businesses.
We are comfortable working with Zendesk, Freshdesk, Intercom, HubSpot, Salesforce, Zoho, Gorgias, Help Scout, Slack, Microsoft Teams, Google Workspace, and other customer support platforms.
Why clients choose us:
• 12+ Years of Industry Experience
• Dedicated Customer Support Teams
• 24/7 Coverage Available
• Fast Response Times
• Quality Assurance & Team Supervision
• Scalable Support Operations
• Professional English-Speaking Representatives
• Proven Upwork Track Record
If you are looking for a dependable customer support partner who can improve customer satisfaction, reduce response times, and represent your business professionally, let's discuss your requirements.
Steps for completing your project
After purchasing the project, send requirements so Nirav can start the project.
Delivery time starts when Nirav receives requirements from you.
Nirav works on your project following the steps below.
Revisions may occur after the delivery date.
create a first draft of the script
We will create the first draft of the script for inbound calls.
create a FAQ for inbound calls
We will create a list of FAQs to handle inbound calls queries.