You will get a Customer Service Representative for Email and Chat for your Shopify Store
Top Rated
Top Rated
Project details
You will get a Customer Service that specializes in Chat and Email Support that will bring your customer's value. With over 4 years of experience in customer service and almost 9 months in Freelancing, I care deeply about helping you as a business owner maintain a relationship with your customers. The work I deliver is genuine and with integrity.
Industry
Ecommerce, Health & Wellness, Kids & Family, Retail & WholesalePlatform
ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$780
|
Standard
$800
|
Advanced
$820
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Management Duration (Days) | 30 | 30 | 30 |
Inventory Management | - | ||
Order Management | |||
Customer Assistance | |||
Payment Processing | - | - | |
Product Offers & Promotions | - | - | |
Reporting |
6 reviews
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Chris B.
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Excellent work. Thank you!
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Milan S.
Oct 26, 2020
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Excellent work and attention to details. Would use again for sure!
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Milan S.
Oct 9, 2020
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I hired her on the basis that she nailed the trial I sent her and am pleased I did. Dianne is a fantastic communicator, had attention to detail and super fast! She provides quality and efficiency which is a rare and valuable combination. I would recommend highly recommend her for the skills she advertises.
About Dianne
Experienced Customer Service | Email & Chat Specialist
100%
Job Success
Carmona, Philippines - 6:21 pm local time
🌟 Excellent Customer Service Skills: Exceeded expectations with outstanding service.
☎️ Effective Communication: Empathy, active listening, and clear responses
⚡️ Problem Solver: Problem solver delivering innovative solutions and results.
📨 Email Management: Efficient email mgmt, organized communication, prompt responses.
💻 Tech Savvy: Maximized productivity by effectively using customer support software, ticketing systems, and CRM tools.
I can help you with:
📦 Order management through Salesforce, Siebel, and Shopify
💼 Customer Service (Re:Amaze, Freshdesk)
💬 Excellent Communication Skills with Customers, Suppliers, and Warehouses
🔍 High-attention to detail
🧩 Strong analytical and problem-solving skills
🗂️ Strong organizational skills
📊 Proficient in Excel and Google Sheets
🌐 Proficient in English
Steps for completing your project
After purchasing the project, send requirements so Dianne can start the project.
Delivery time starts when Dianne receives requirements from you.
Dianne works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery call
- Let's talk about your policies - Let me know more about your products/services - Tell me what platforms or apps you use to respond to and contact customers through email and chat. - Do you have any other tasks you want me to do?