You will get A Customer Service Representative,IT Support Expert,Technical Support Agent
Project details
Are you tired of replying your customers?
Do you want to make your customers happy?
You are in the right place!
Hi, I am a diligent, self-motivated, detail-oriented and efficient assistant with experience at providing remote, personal administration to busy professionals worldwide.
As a Customer Service Representative, I have acquired the basic skills needed for this job roles over the years and I am ready to learn more on the job as I am familiar with basic software tools. I would be a great asset to your brand and organization.
Having me in your team would be a worthwhile decision.
I can assist you with any of the below;
Customer service- Email, Phone and Chat Support.
•I can handle all customer inquiries via email, live chat, complaints, refunds, cancellation,
shipping issues and more.
•Provide customer support through project management tools such as Freshdesk, Gmail,
Zendesk, Intercom,Trello, social media message/comment, Asana, Monday.com and other
ticketing platforms.
•Communication tools such as slack, Zoom, Google Meet, Email.
•Storing tools such as Google Drive, Drop box, One drive.
I am available 24/7.
Please contact me before placing order.
Do you want to make your customers happy?
You are in the right place!
Hi, I am a diligent, self-motivated, detail-oriented and efficient assistant with experience at providing remote, personal administration to busy professionals worldwide.
As a Customer Service Representative, I have acquired the basic skills needed for this job roles over the years and I am ready to learn more on the job as I am familiar with basic software tools. I would be a great asset to your brand and organization.
Having me in your team would be a worthwhile decision.
I can assist you with any of the below;
Customer service- Email, Phone and Chat Support.
•I can handle all customer inquiries via email, live chat, complaints, refunds, cancellation,
shipping issues and more.
•Provide customer support through project management tools such as Freshdesk, Gmail,
Zendesk, Intercom,Trello, social media message/comment, Asana, Monday.com and other
ticketing platforms.
•Communication tools such as slack, Zoom, Google Meet, Email.
•Storing tools such as Google Drive, Drop box, One drive.
I am available 24/7.
Please contact me before placing order.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$300
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 6 | 40 | 160 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Joycelyn
Virtual Assistant
Calabar, Nigeria - 8:09 pm local time
Thank you for viewing my profile. I am a self motivated, skillful and resourceful virtual assistant who takes pride in customer satisfaction, meeting and exceeding organization set goal.
I am very familiar with basic CRM software tools such as Monday.com, Anydesk, Zendesk, Freshdesk, slack,Calendly, zoom, Excel spreadsheet, Word, Google (search, docs, sheets & calendar).
Flexible and adaptive to new roles with a fundamental adaptability to new technology. Seeking to contribute my skills within an organization where I can continually engage my skills to increase organization's productivity and sales revenue, while ensuring high level customer's satisfaction, SKILLS
Excellent use of conferencing software and professional communication and customer relationship.
Comfortable use of business communication tools.
Expert management of various social media platform, Tickets, live chat and phone support agent.
Email support and management.
I will be waiting for your message!
Best regards.
Steps for completing your project
After purchasing the project, send requirements so Joycelyn can start the project.
Delivery time starts when Joycelyn receives requirements from you.
Joycelyn works on your project following the steps below.
Revisions may occur after the delivery date.
Receive Instructions From Client
Please send me detailed information about your project and which of my services you need! Please be as descriptive as possible to avoid misunderstanding.
Receive Login Details From Client