You will get a Customer Success partner invested in client satisfaction
Project details
You will get a client focused partner to assist in any and all customer needs. Whether they are customer support, project management, client management, or anything in between.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$800
|
Advanced
$4,800
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 30 days |
Number of Hours of Work | 25 | 40 | 240 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
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AQ
Abdul Q.
Sep 5, 2024
Job Title: Call Engagement Specialist (NOT A SALES POSITION)
About Jacob
SaaS Implementation & Technical Onboarding Advisor
Bastrop, United States - 12:20 am local time
My background is in technical account management and SaaS implementations within fintech and payroll software, where I’ve worked directly with post-sale teams to unblock integrations, stabilize onboarding, and reduce time-to-value for customers.
Where I add the most value:
- Cleaning up stalled or failing client implementations
- Supporting onboarding when internal teams are overloaded
- Troubleshooting integrations, data flows, and go-live blockers
- Acting as short-term implementation or post-sale technical capacity
I typically work with:
- B2B SaaS companies (10–500 employees)
- Fintech, payroll, HR, or API-driven products
- Teams between hires or during high-growth periods
Engagements are usually:
- Short-term (4–12 weeks)
- Part-time (5–15 hrs/week)
- Async-friendly with minimal meetings
If you need someone who can step in quickly, require little ramp-up, and focus on execution, I’m a good fit.
Steps for completing your project
After purchasing the project, send requirements so Jacob can start the project.
Delivery time starts when Jacob receives requirements from you.
Jacob works on your project following the steps below.
Revisions may occur after the delivery date.
I will review requirements and set up initial call.
All discussions will be hourly pay for a set time period.
Details confirmed by client and contract sent.
Start date will be determined here.