You will get a customer support agent for your business in Arabic and English
Top Rated
Top Rated
Project details
Hello there, this is Ahmed Salem, a native Arabic speaker from Egypt, and a customer support agent and sales specialist with over three years of experience.
I've completed over 600 orders on Fiverr and Upwork, earning a 5-star review. I speak Arabic, English, and a little German.
The services that I provide
• Customer support services
• Sales agent
• Call center agent
• Live Chat Customer Support
Experience:
Worked as a customer support agent for:
• Dermis Institute (A cosmetic clinic in Saudi Arabia)
• BYT CNC (A Chinese company)
• U2Connect Now (An Internet Service Provider in the USA)
• Chauffeur Hub (a delivery company based in the UAE)
• Thirmik (E-commerce store)
• Cowlendar (Shopify app)
• Big Digital Download (Shopify app)
• SES-Trading
Why would you work with me?
• English fluency
• Native Arabic speaker from Egypt
• A1 - A2 level of German
• Extensive experience in customer support and sales
• Proficient with CRM tools like Zoho, LiveHelpNow, Gorgias, Zendesk, Orka, Kommo, etc.
• Proficient with tools like Notion, Clickup, Slack, Google Sheets, etc.
Feel free to place an order now.
I've completed over 600 orders on Fiverr and Upwork, earning a 5-star review. I speak Arabic, English, and a little German.
The services that I provide
• Customer support services
• Sales agent
• Call center agent
• Live Chat Customer Support
Experience:
Worked as a customer support agent for:
• Dermis Institute (A cosmetic clinic in Saudi Arabia)
• BYT CNC (A Chinese company)
• U2Connect Now (An Internet Service Provider in the USA)
• Chauffeur Hub (a delivery company based in the UAE)
• Thirmik (E-commerce store)
• Cowlendar (Shopify app)
• Big Digital Download (Shopify app)
• SES-Trading
Why would you work with me?
• English fluency
• Native Arabic speaker from Egypt
• A1 - A2 level of German
• Extensive experience in customer support and sales
• Proficient with CRM tools like Zoho, LiveHelpNow, Gorgias, Zendesk, Orka, Kommo, etc.
• Proficient with tools like Notion, Clickup, Slack, Google Sheets, etc.
Feel free to place an order now.
Purpose
BusinessIndustry
Animals & Pets, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 30 days | 30 days |
Number of Hours of Work | 1 | 96 | 192 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
6 reviews
(6)
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This project doesn't have any reviews.
SE
Saad E.
Dec 20, 2025
Arabic & English Speaking Customer and Sales Supporter
Ahmed is a great freelancer thanks for the job
SE
Saad E.
Nov 20, 2025
Arabic-Speaking Customer and Sales Supporter
Thanks for your services Ahmed, you did a great job. I wish you all the luck going forwad.
NM
Nermeen M.
May 5, 2022
You will get to add Arabic or English subtitles to your video
Ahmed did a great job adding captions to my video. I'll be sure to hire him again for this kind of work.
AF
Aadle F.
Apr 26, 2021
Need translation subtitles for video
Ahmed was extremely professional, concise, and directly to the point! Gave him the project details, and received my finished videos within 24 hours. The turnaround was excellent, and I look forward to hiring him for future jobs again.
HA
Hilal A.
Mar 4, 2021
Adding subtitles to videos in SRT format
I contacted Ahmed in the last minute, He proved to be very efficient and quick in response.
Definitely going to work with him again.
Definitely going to work with him again.
About Ahmed Salem Saad
Customer support and Sales
100%
Job Success
Al Mansurah, Egypt - 12:19 am local time
I've completed over 800 orders on Fiverr and Upwork, earning a 5-star review. I speak Arabic, English, and a little German. One notable client of mine is Clark Football Languages (During the World Cup Qatar 2022).
مرحبا! أنا احمد سالم من مصر، طبيب امتياز، ومندوب خدمة عملاء ومبيعات ذو خبرة أكثر من ثلاث سنوات
The services that I provide | الخدمات التى أقدمها
- Customer support services in English and Arabic | خدمة العملاء باللغة العربية والإنجليزية
- Sales agent | مندوب مبيعات
- Call center agent | مندوب خدمة عملاء
- Live Chat Customer Support | الدعم الفني عبر الدردشة المباشرة
- Phone support | خدمة العملاء من خلال الهاتف
- Email support | خدمة العملاء من خلال البريد الالكتروني
- Medical interpretation | الترجمة الفورية الطبية
- Social services interpretation | الترجمة الفورية الخاصة بالخدمات الاجتماعية
- OPI interpretation | الترجمة الفورية من خلال الهاتف
Experience:
Worked as a customer support agent for:
- Dermis Institute (A cosmetic clinic in Saudi Arabia)
- BYT CNC (A Chinese company)
- U2Connect Now (An Internet Service Provider in the USA)
- Chauffeur Hub (a delivery company based in the UAE)
- Thirmik (E-commerce store)
- Cowlendar (Shopify app)
- Big Digital Download (Shopify app)
- SES-Trading
Worked as an interpreter during:
-Online meetings for ChooseLove
- Family meetings
- Research-related meetings
- A simulated exam for master's students in Canada
- Online meetings for FBS (cryptocurrency-related)
- Online meetings for identity verification purposes
- Business-related online meetings
Why would you work with me?
- English fluency
- Native Arabic speaker from Egypt
- A1 - A2 level of German
- Extensive experience in customer support and sales
- Proficient with CRM tools like Zoho, LiveHelpNow, Gorgias, and Zendesk. Orka, Kommo, etc
- Proficient with tools like Notion, Clickup, Slack, Google Sheets, and Google Workspace.
I also worked as an interpreter for LifeLine UK, where I received calls from various UK organisations, including job centres, Universal Credit, GP surgeries, hospitals, NHS services such as the smoke-free clinic, the Home Office, and the local council.
Feel free to message me for more details.
Steps for completing your project
After purchasing the project, send requirements so Ahmed Salem Saad can start the project.
Delivery time starts when Ahmed Salem Saad receives requirements from you.
Ahmed Salem Saad works on your project following the steps below.
Revisions may occur after the delivery date.
Client places the order and send information on the project
Client sends the software's credentials (If applicable)