You will get Expert Customer Support & Live Chat Specialist | 24/7 Availability
Project details
I will
• Communicate with current and potential clients via telephone, email, online chat, or social media
• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
• Maintain a courteous and calm manner at all times to de-escalate stressful situations
• Document personal information to create, update, or adjust customer accounts
• Prepare call-related information for purposes of auditing and reporting
• Provide and respond to feedback about any aspect of the job or its duties
• Suggest products and services to clients based on their requests and needs
• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
• Can do surveys for research and development purposes from customers
• work in the following regions: US, Canada, UK.
Qualifications I have
Prior experience working in call centers or as an at-home customer service agent
Proficiency with basic computer applications, such as Microsoft Windows, Word, Google sheets and Excel
Excellent verbal and written communication skills
Ability to remain calm and composed in a fast-paced, high-pressure environment
• Communicate with current and potential clients via telephone, email, online chat, or social media
• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
• Maintain a courteous and calm manner at all times to de-escalate stressful situations
• Document personal information to create, update, or adjust customer accounts
• Prepare call-related information for purposes of auditing and reporting
• Provide and respond to feedback about any aspect of the job or its duties
• Suggest products and services to clients based on their requests and needs
• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
• Can do surveys for research and development purposes from customers
• work in the following regions: US, Canada, UK.
Qualifications I have
Prior experience working in call centers or as an at-home customer service agent
Proficiency with basic computer applications, such as Microsoft Windows, Word, Google sheets and Excel
Excellent verbal and written communication skills
Ability to remain calm and composed in a fast-paced, high-pressure environment
What's included $6
These options are included with the project scope.
$6
- Delivery Time 1 day
- Number of Hours of Work 1
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Pdh
Expert Customer Support & Live Chat Specialist | 24/7 Availability
Lahore, Pakistan - 7:40 pm local time
Live Chat Support
Email Support
Phone Support
CRM Software (mention specific tools like Salesforce, HubSpot)
Problem Resolution
Multitasking
Active Listening & Empathy
Time Management
Steps for completing your project
After purchasing the project, send requirements so Pdh can start the project.
Delivery time starts when Pdh receives requirements from you.
Pdh works on your project following the steps below.
Revisions may occur after the delivery date.
Initially
Client purchases the project and sends requirements.