You will get a dedicated French customer service representative for your business
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Top Rated
Project details
I provide personalized customer service and technical support in the internet and cell phone sectors. Using remote tools like TeamViewer and AnyDesk, I ensure quick issue resolution. I specialize in 24/7 email support, managing queries with tools like Zendesk and Freshdesk for swift responses. My live chat support skills, using systems like Intercom, allow real-time assistance for various industries, including gaming and green mobility. I offer reliable phone support with Ring Central and Cloud Talk, providing immediate, personal assistance. I excel in using CRM systems like Zendesk for efficient customer interaction management. My remote support expertise ensures prompt technical solutions. I collaborate via Microsoft Teams and Slack for integrated service, and use Microsoft 365 and Google Workspace for efficient documentation. With experience across multiple industries, I train customer service teams, enhancing their skills using tools like Workplace from Meta and Microsoft Azure.
Purpose
PersonalIndustry
Animals & Pets, Arts & Design, Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Fashion & Apparel, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Real Estate, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
FrenchWhat's included
| Service Tiers |
Starter
$120
|
Standard
$240
|
Advanced
$480
|
|---|---|---|---|
| Delivery Time | 4 days | 7 days | 14 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$12
9 reviews
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SM
Seamus M.
Apr 10, 2026
French Speaking Account Executive
It has been my pleasure to work with Morel at Holstein IT-Solutions as his sales and marketing manager. As an account manager Morel was consistent, committed and very thorough guiding customers to close. He consistently demonstrated strong commitment to each customer. He followed up with customer requests, organized technical, commercial and support meetings to ensure customer satisfaction and close business.
As the company had to pivot its business direction, Morel took on new responsibilities and executed them flawlessly. He willingly took on more than account management (original role) and took up being the Country Manager for Francophone markets and then became the product manager for turnkey solutions.
His ability to move from areas of expertise (sales) to marketing, social media, product management never failed to impress me. When Morel was given a new responsibility, he asked very clear and insightful questions about the role and expectations, provided very quick examples to gauge if he was headed in the right direction.
He was always open to suggestions and improvements, always very ready to learn anything. He went from doing sales calls and email responses to social media marketing in the French language regions, to becoming product manager one of our new product lines (turnkey solutions). He took on technical skills he had never had to do before and he did them well.
I would look forward to working with Morel in any future endeavours.
As the company had to pivot its business direction, Morel took on new responsibilities and executed them flawlessly. He willingly took on more than account management (original role) and took up being the Country Manager for Francophone markets and then became the product manager for turnkey solutions.
His ability to move from areas of expertise (sales) to marketing, social media, product management never failed to impress me. When Morel was given a new responsibility, he asked very clear and insightful questions about the role and expectations, provided very quick examples to gauge if he was headed in the right direction.
He was always open to suggestions and improvements, always very ready to learn anything. He went from doing sales calls and email responses to social media marketing in the French language regions, to becoming product manager one of our new product lines (turnkey solutions). He took on technical skills he had never had to do before and he did them well.
I would look forward to working with Morel in any future endeavours.
LA
Lyna A.
Nov 25, 2025
Bilingual Sales Representative (French-English)
Morel was a key contributor to our team and one of our top performers. He consistently demonstrated strong reliability, professionalism, and a great work ethic.
He is someone you can trust to deliver and maintain a high level of performance, while also contributing positively to the team dynamic. His attitude, consistency, and overall impact truly set him apart.
I would absolutely work with him again without hesitation and strongly recommend him to any organization looking for a high-performing and dependable professional.
He is someone you can trust to deliver and maintain a high level of performance, while also contributing positively to the team dynamic. His attitude, consistency, and overall impact truly set him apart.
I would absolutely work with him again without hesitation and strongly recommend him to any organization looking for a high-performing and dependable professional.
PD
Paul D.
Apr 19, 2024
French speaking customer success
VN
Vivien N.
Jan 19, 2024
French-speaking Customer Service Representative
Morel demonstrated a good job quality and understanding of the assignment in our recent collaboration. His professionalism and reliable performance make him a standout professional. We look forward to future collaborations with Morel and highly recommend their expertise for any project.
AB
Alexis B.
Jun 22, 2023
French Data Entry
Morel is an excellent transcriber. Detail oriented, reliable and professional. We recommend him.
About Morel Christian
B2B Account Manager | IT & SaaS Sales | French-Speaking Markets
100%
Job Success
Abomey-Calavi, Benin - 7:36 pm local time
I have worked in high-volume environments where results were measured daily, and in long sales cycles where the relationship had to hold for months. Both sides of that equation.
To give a few examples of my results : 30% booking rate qualifying inbound leads for a Canadian real estate marketing agency, 7 to 10 tickets per hour across chat, phone, email and callback in a bilingual customer support role while maintaining strong CSAT and SLA compliance, and multi-month enterprise account management at DSI level in IT infrastructure.
If you need someone who already knows how French-speaking clients think and can be operational from day one, I am that person.
Steps for completing your project
After purchasing the project, send requirements so Morel Christian can start the project.
Delivery time starts when Morel Christian receives requirements from you.
Morel Christian works on your project following the steps below.
Revisions may occur after the delivery date.
Getting the required information
Initial training or discussion session