You will get a dedicated Medical Virtual Assistant for Patient Scheduling & Coordination
Project details
You will get a reliable, HIPAA-certified Medical Virtual Assistant who understands how healthcare practices actually run because I've worked inside them as a Medical Laboratory Scientist for more than 9 years, with with hand-on clinical experience in patient-facing healthcare environments.
I now work exclusively as a Medical Virtual Assistant, helping providers offload the administrative work that slows down patient care.
What I handled: patient scheduling across multiple provider calendars, appointment reminders and follow-ups, EHR/EMR data entry and chart updates, insurance verification, preauthorization, patient intake, and medical records management, all done remotely and within HIPAA-compliant workflows.
Most clients come to me because of their front dest is overwhelmed, appointments are falling through the cracks, or their EHR is a mess. I step in, learn your system quickly, and work independently with minimal supervision.
If you need someone who speaks healthcare fluently, and treats your patients' information with the same care a clinician would, that's exactly what I offer.
I now work exclusively as a Medical Virtual Assistant, helping providers offload the administrative work that slows down patient care.
What I handled: patient scheduling across multiple provider calendars, appointment reminders and follow-ups, EHR/EMR data entry and chart updates, insurance verification, preauthorization, patient intake, and medical records management, all done remotely and within HIPAA-compliant workflows.
Most clients come to me because of their front dest is overwhelmed, appointments are falling through the cracks, or their EHR is a mess. I step in, learn your system quickly, and work independently with minimal supervision.
If you need someone who speaks healthcare fluently, and treats your patients' information with the same care a clinician would, that's exactly what I offer.
Purpose
BusinessIndustry
Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$120
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 5 | 12 | 25 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
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Additional Hour of Work
+$50Frequently asked questions
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GW
Giselle W.
Jun 24, 2026
100 Needed for Reading/Response Project - Alpha (June-July 2026)
Chinwe put effort into the work and was consistent and easy to communicate with.
About Chinwe
Medical Virtual Assistant | Patient Care Coordinator | EMR/EHR Support
Abuja, Nigeria - 2:37 pm local time
I am a HIPAA-certified Medical Virtual Assistant with 8+ years of healthcare experience supporting clinical documentation, patient communication, medical records management, scheduling, and administrative workflow coordination in healthcare environments.
I specialize in supporting:
• Private therapy practices
• Psychiatry clinics
• Telehealth providers
• Mental health startups
•Solo practitioners
•Busy healthcare teams needing reliable front-office support
Therapy practices and telehealth clinics lose time, revenue, and patients when scheduling, follow-ups, insurance verification, and EMR documentation become disorganized. I help mental health and telehealth providers keep front-office workflows running smoothly while delivering compassionate, professional patient support.
If your practice needs a Medical Virtual Assistant who can:
• Keep schedules organized
• Reduce no-shows
• Respond to patients professionally
• Maintain accurate EMR documentation
• Keep workflows moving without constant supervision
I can help.
MY CORE SERVICES AS A MEDICAL VIRTUAL ASSISTANT
•Patient Scheduling & Calendar Coordination
Scheduling, rescheduling, appointment confirmations, reminders, intake coordination, provider calendar management, Zoom/Google Meet coordination, no-show follow-up.
•EMR / EHR Documentation Support
Patient chart updates, encounter documentation, intake records, uploading documents, maintaining organized medical records, accurate data entry, workflow tracking.
•Patient Communication & Front Office Support
Handling patient messages, responding to inquiries, coordinating follow-ups, compassionate communication, inbox management, referral coordination, administrative continuity support.
•Insurance Verification & Preauthorization
Insurance eligibility checks, benefit verification, authorization follow-up, documentation of reference numbers, coordination with billing and clinical teams.
•Mental Health & Telehealth Administrative Support
Supporting therapy and psychiatry practices with HIPAA-compliant workflows, patient onboarding, intake coordination, appointment management, and administrative organization.
• Medical Records & Workflow Organization
Maintaining clean records, tracking tasks, organizing documentation, updating spreadsheets and trackers, supporting smooth clinic operations.
TOOLS & PLATFORMS
• OpenEMR
• SimplePractice
• TherapyNotes
• Optimantra
• Google Workspace
• Calendly
• Zoom
• Slack
• Microsoft Office Suite
• Telehealth platforms
• Email & scheduling systems
• Canva
• ChatGPT
• Claude AI
WHY WORK HIRE ME
• HIPAA-certified Medical Virtual Assistant
• 8+ years healthcare experience as a Medical Laboratory Scientist
• Experience supporting patient communication and clinical workflows
• Strong understanding of medical terminology and healthcare documentation
• Comfortable working independently in remote healthcare environments
• Calm, professional, patient-focused communication style
• Highly organized with strong attention to detail
• Reliable with consistent follow-through and accurate documentation
I am comfortable working with sensitive patient information and understand the importance of confidentiality, professionalism, responsiveness, and clean documentation in healthcare settings.
I am available for both short-term coverage and long-term support. I am experienced with multiple EHR/EMR platforms and can adapt quickly to any system your practice uses.
My working hours are flexible and can be adjusted to fit your practice's time zone and scheduling needs.
If you need a Medical Virtual Assistant who understands mental health practice workflows, patient coordination, EMR documentation, scheduling, and healthcare administration, send me a message or invite me to your job.
Steps for completing your project
After purchasing the project, send requirements so Chinwe can start the project.
Delivery time starts when Chinwe receives requirements from you.
Chinwe works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Access Setup
I review your scheduling system, workflows, and provider preferences, then get access to your EHR, calendar, and communication tools.
Calendar & Appointment Management
I begin booking, rescheduling, and confirming patients appointments while managing provider calendars per your practice protocols.