You will get a dedicated restaurant customer support and reservation team

Project details
Losing restaurant reservations due to missed calls? Let AssistRing LLC handle your support so you can focus on serving great food.
We provide elite customer support outsourcing tailored specifically for high-traffic restaurants, hospitality brands, and events companies to maximize your venue’s revenue and bookings.
Our Proven Track Record (Case Study):
We managed inbound support & reservations, a premium restaurant group.
• The Challenge: The client faced an overwhelming 40% call drop rate.
• Our Solution: We deployed a dedicated team of 6–10 support experts to streamline their inbound desk with full 24/7/365 coverage (even on Christmas Day).
• The Result: We successfully brought their call drop rate down from 40% to under 3%, securing a perfect 5.0/5.0 Verified Clutch Review.
What We Handle For You:
• Inbound Call Management (No more missed guest calls)
• Reservation & Booking Optimization (Table & large event management)
• Omnichannel Support (Phone, Email, Live Chat & Messaging Apps)
Bring your call drop rate down and scale your restaurant reservations today. Let's talk!
We provide elite customer support outsourcing tailored specifically for high-traffic restaurants, hospitality brands, and events companies to maximize your venue’s revenue and bookings.
Our Proven Track Record (Case Study):
We managed inbound support & reservations, a premium restaurant group.
• The Challenge: The client faced an overwhelming 40% call drop rate.
• Our Solution: We deployed a dedicated team of 6–10 support experts to streamline their inbound desk with full 24/7/365 coverage (even on Christmas Day).
• The Result: We successfully brought their call drop rate down from 40% to under 3%, securing a perfect 5.0/5.0 Verified Clutch Review.
What We Handle For You:
• Inbound Call Management (No more missed guest calls)
• Reservation & Booking Optimization (Table & large event management)
• Omnichannel Support (Phone, Email, Live Chat & Messaging Apps)
Bring your call drop rate down and scale your restaurant reservations today. Let's talk!
Purpose
BusinessWhat's included
| Service Tiers |
Starter
$280
|
Standard
$550
|
Advanced
$1,600
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 7 days |
Number of Hours of Work | 20 | 40 | 168 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Frequently asked questions
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JI
Javed I.
Jun 29, 2026
Shopify Virtual Assistant – Store Operations & Customer Support
Fantastic experience working with Oscar and the AssistRing team! They jumped into our Shopify store operations immediately and handled inbound customer support seamlessly. They processed orders accurately, monitored shipment tracking proactively, and managed returns exactly according to our guidelines. Communication was fast and highly professional throughout the entire project. Will definitely hire them again for future scaling!
About Oscar
BPO Consultant & Hybrid AI-Human Support Specialist.
Hamburg, Germany - 12:27 pm local time
Description:
As the co-founder and COO of Assistring, I, Oscar Lausen, lead a dedicated team of professionals specializing in call center services. At Assistring, we are committed to providing top-notch inbound and outbound call center solutions tailored to enhance business efficiency and customer satisfaction.
Our call center services include:
Inbound Call Handling:
Customer Support
Technical Support
Order Processing
Help Desk Services
Outbound Call Services:
Cold Calling
Lead Generation
Appointment Setting
Market Research and Surveys
Why Choose Assistring?
Experienced Team: Our call center agents are highly trained and experienced in handling various types of customer interactions professionally and efficiently.
Customer-Centric Approach: We prioritize customer satisfaction and aim to provide exceptional service with every call.
Flexible and Scalable Solutions: Our services can be customized to meet the specific needs of your business, whether you require a small team or a large-scale operation.
References and Achievements:
We have successfully partnered with numerous companies, helping them improve their customer service operations and increase their sales through effective call center strategies. Our clients value our reliability, professionalism, and the quality of our services.
Steps for completing your project
After purchasing the project, send requirements so Oscar can start the project.
Delivery time starts when Oscar receives requirements from you.
Oscar works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Knowledge Transfer
We review your restaurant's brand guidelines, booking systems, menus, and FAQs to fully understand your operational requirements.
Team Training & System Integration
We align and train a dedicated customer support team on your workflows, practice call scripts, and set up secure access to your software platforms.