You will get a dedicated Shopify customer support specialist for a week
Project details
Drowning in support tickets while trying to run your Shopify store?
I'm a customer service specialist with 20+ years of experience in high-volume retail and eCommerce environments. I handle your tickets, emails, and frustrated customers so you can focus on growing your business.
What's included:
✅ Professional on-brand email responses
✅ Order status, tracking, and delivery inquiries
✅ Refunds, returns, and exchange requests
✅ Customer de-escalation and complaint handling
✅ Response within 3 hours during active hours
✅ Daily summary of common issues
Bilingual English and Spanish. Available immediately.
I'm a customer service specialist with 20+ years of experience in high-volume retail and eCommerce environments. I handle your tickets, emails, and frustrated customers so you can focus on growing your business.
What's included:
✅ Professional on-brand email responses
✅ Order status, tracking, and delivery inquiries
✅ Refunds, returns, and exchange requests
✅ Customer de-escalation and complaint handling
✅ Response within 3 hours during active hours
✅ Daily summary of common issues
Bilingual English and Spanish. Available immediately.
Purpose
BusinessIndustry
Ecommerce, Food & Beverage, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$150
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Jorge
Customer Support Manager | Project Coordinator | Bilingual
Media, United States - 10:00 am local time
a Bachelor's degree in Business Administration and Accounting, a Google Project Management certification, and 20+
years of experience across customer service, bookkeeping, and business operations, I help small business owners get
organized, get their books clean, and deliver exceptional customer experiences. What I do: Shopify Customer Support
— professional, fast, on-brand responses ,Small Business Bookkeeping — clean accurate books in QuickBooks or
Excel, Virtual Assistant Services — admin, scheduling, inbox management Bilingual English and Spanish. Available
immediately. Let's fix the chaos together.
Steps for completing your project
After purchasing the project, send requirements so Jorge can start the project.
Delivery time starts when Jorge receives requirements from you.
Jorge works on your project following the steps below.
Revisions may occur after the delivery date.
Daily report
I will provide you a summary of the work done for the day for your records