You will get Efficient Virtual Assistant Services
Rising Talent
Rising Talent
Project details
Are you overwhelmed with daily tasks and need a highly skilled Virtual Assistant to handle your workload?
Look no further! I specialize in administrative support, data entry, email management, and customer service, helping business owners like you stay organized and focused on growth.
What I Can Do for You:
Administrative Support: Calendar management, appointment scheduling, and organization
Data Entry & Research: Accurate and efficient data input and online research
Email & Chat Support: Responding to customer inquiries with professionalism
Project Management: Managing tasks using Asana, Trello, ClickUp, or Monday.com
Social Media Assistance: Scheduling posts, responding to comments/messages
CRM Management: Updating and organizing customer records
Why Choose Me?
️ 5+ years of experience as a Virtual Assistant & Customer Support Specialist
️ Detail-oriented and reliable I ensure high-quality work with 100% accuracy
️ Fast response time Available to assist you promptly
️ Proficient in top business tools Google Workspace, Microsoft Office, Slack, Notion, and more
Send me a message now!
Look no further! I specialize in administrative support, data entry, email management, and customer service, helping business owners like you stay organized and focused on growth.
What I Can Do for You:
Administrative Support: Calendar management, appointment scheduling, and organization
Data Entry & Research: Accurate and efficient data input and online research
Email & Chat Support: Responding to customer inquiries with professionalism
Project Management: Managing tasks using Asana, Trello, ClickUp, or Monday.com
Social Media Assistance: Scheduling posts, responding to comments/messages
CRM Management: Updating and organizing customer records
Why Choose Me?
️ 5+ years of experience as a Virtual Assistant & Customer Support Specialist
️ Detail-oriented and reliable I ensure high-quality work with 100% accuracy
️ Fast response time Available to assist you promptly
️ Proficient in top business tools Google Workspace, Microsoft Office, Slack, Notion, and more
Send me a message now!
Target Country
Worldwide, United States, United KingdomWhat's included
| Service Tiers |
Starter
$30
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 25 days |
Number of Projects | 5 | 10 | 15 |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | - | ||
Establish Schedule & Milestones | |||
Risk Management | - | - | |
Resource Management | |||
Budget Management | |||
Project Reports | - | ||
Project Diagrams Provided | - |
Frequently asked questions
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Justine W.
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Maryann was a pleasure to work with. Very dedicated, with detailed results. Would hire again!
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Toya C.
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About Maryann
Customer Support | Customer Success | Gorgias, Shopify, GoHighLevel
100%
Job Success
Lagos, Nigeria - 7:50 pm local time
With over 5 years of experience supporting e-commerce brands, SaaS companies, and service-based businesses, I specialize in delivering professional customer support that builds trust and long-term relationships. I take full ownership of the customer journey, from handling inquiries and resolving complaints to tracking orders, processing refunds, and improving internal workflows.
I understand that every interaction matters. A delayed response, unresolved complaint, or confusing process can damage a brand’s reputation. That is why I focus on fast communication, proactive problem-solving, and organized support operations that help businesses run more efficiently.
Here’s how I can support your business:
• Email and live chat customer support
• Ticket management and inbox organization
• Customer retention and relationship management
• Complaint resolution and de-escalation
• Shopify order management and fulfillment coordination
• Refunds, tracking updates, and delivery follow-ups
• SOP creation and workflow optimization
• CRM management and customer communication
• Response time improvement and process automation
I am experienced with industry-standard tools that help businesses operate effectively and efficiently, including:
• Gorgias
• Shopify
• GoHighLevel
• Zendesk
• HubSpot
• Intercom
• Slack
• Google Workspace
• Microsoft Office
• Trello and Asana for task management
I am highly organized, detail-oriented, and committed to delivering support experiences that make customers feel heard, valued, and confident in your brand. Whether you need daily customer support, workflow improvements, or someone to help strengthen your customer retention strategy, I am ready to help.
If you are looking for a dependable Customer Support and Customer Success Specialist who can improve customer satisfaction while helping your business grow, send me a message today.
Let’s build a customer experience your clients will remember and trust.
Steps for completing your project
After purchasing the project, send requirements so Maryann can start the project.
Delivery time starts when Maryann receives requirements from you.
Maryann works on your project following the steps below.
Revisions may occur after the delivery date.
Job Description
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Interview
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