You will get a diagnosis of your post-sales department to find cost and operational gaps
Project details
Comprehensive diagnosis of your current post-sales operations to identify hidden inefficiencies, vendor gaps, and cost drivers. Which could cut your post-sales operational costs by up to 50%.
Project Type
Project Management, Customer Support, OtherWhat's included $5,000
These options are included with the project scope.
$5,000
- Delivery Time 60 days
- Number of Revisions 2
About Rennato
Project Manager | Operations Manager | Cost Savings | SMB Consultant
Guatemala City, Guatemala - 9:25 am local time
With two engineering degrees, three master’s degrees, and multiple certifications (including Lean Six Sigma YB, Integrated Management Systems, and Project Management under PMI standards), I bring a unique combination of technical depth and business leadership. Fully bilingual in Spanish and English, I have led regional and remote teams, rolled out service networks, and managed complex SLA/vendor agreements across LATAM.
I’m known for being goal-oriented, highly responsible, and passionate about excellence, with strong analytical thinking and a hands-on leadership style. I lead by example and thrive under pressure, always taking full ownership and initiative.
My career has focused on E2E post-sale operations, service delivery, and continuous improvement, delivering projects that saved millions in regional costs through process optimization. I’ve also worked as a consultant for SMEs and OEMs, supporting innovation, automation, standardization, and cost optimization. My additional work in IT-related project management, aimed at reducing the digital divide, has strengthened my ability to adapt across industries.
🔧 Core Competencies:
• Post-Sale Service & Operations Management | Service Network Optimization & Audits | SLA & Contract Negotiation
• Repair Operations, Spare Parts Management & Reverse Logistics | Regional Technical Service Rollouts (LATAM)| Vendor Performance Management
• Cross-Functional & Remote Team Management | Cost Optimization & Savings Projects | Financial Oversight
• KPI Dashboards, Data Analytics & Forecasting | Process Automation & Standardization
• Fluent in Spanish & English | Available for Remote and Hybrid Roles (Americas Time Zones, including PT/CT/ET)
📩 I would like the opportunity to use all my knowledge and experience to add value to your organization.
Steps for completing your project
After purchasing the project, send requirements so Rennato can start the project.
Delivery time starts when Rennato receives requirements from you.
Rennato works on your project following the steps below.
Revisions may occur after the delivery date.
Gather all details
Review all the provided information and if needed requests any further available details or arranges a short meeting to validate details (1-2 hours)
First draft of current status
After documenting all details, a first draft of current status of post-sales operations is shared, to ensure that everything is accurate according to what was shared.