You will get a Dispute Manager for Paypal & Klarna & Shopify Chargebacks Handling
Project details
With over 5 years of experience in the domain of customer service as a customer service specialist and 2 years of experience in Paypal & Klarna disputes handling, and Shopify chargeback handling for multiple Ecommerce/Shopify stores. Specifically addressing issues related to (Faulty goods, Goods not received, Items not as described, Fraudulent transactions, multiple transactions, Replacement, and Refunds). I am confident in my ability to provide excellent support and contribute to the growth of your brand.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$300
|
Standard
$600
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 28 days |
Number of Revisions | Unlimited | Unlimited | Unlimited |
38 reviews
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TA
Tim A.
Jul 31, 2025
Customer Service Specialist
MD
Matteo D.
Jul 8, 2025
Digital Project Management
MD
Matteo D.
May 13, 2024
Midjourney & Photoshop Expert
PS
PAOLO S.
May 6, 2024
VA / CS Representative for E-Commerce
Really good team member, always available. Would be happy to see you again in the future.
TA
Tim A.
Apr 24, 2024
ecommercefiles@gmail.com
About Haider
Ecommerce Customer Service Specialist & Virtual Assistant
100%
Job Success
Wah, Pakistan - 1:29 am local time
🏆 Top Rated – Customer Service | Shopify Chargebacks, Paypal & Klarna Disputes Manager | Virtual Assistant
💼 5+ Years of Professional Experience
🚀 Feeling Overwhelmed Running Your Online Business?
Managing an e-commerce store isn’t easy.
📩 Endless emails
⚖️ PayPal & Klarna disputes
🛒 Shopify chargebacks
📊 Admin overload
📱 Social media management
If you're launching new products, scaling operations, or simply trying to breathe without burnout — I’m here to support you.
👋 Who Am I?
I’m an experienced E-commerce Customer Service Specialist, Disputes Manager, Customer Service Manager, and Virtual Assistant who helps online businesses run smoothly, protect revenue, and build strong customer relationships.
My focus is simple:
✔ Protect your business revenue
✔ Improve customer satisfaction
✔ Reduce your daily stress
✔ Support long-term growth
✅ My Core Expertise
💬 Customer Service & Virtual Assistance
Email & Live Chat Support
PayPal & Klarna Dispute Handling
Shopify Chargebacks Management
Social Media Support (Facebook, Instagram, YouTube, LinkedIn)
Professional Email Template Creation
Vendor Communication
Records & Sheets Organization
Team Coordination & Management
Data Entry & Administrative Support
Web & Market Research
🧰 CRM & Communication Tools
HelpScout
Tidio
Zendesk
Proton Mail
Strato Webmail
Gmail
Freshdesk
🛒 E-Commerce Platforms & Tools
Shopify
CJ Dropshipping
AliExpress
Parcel App
Order Tracker
17Track
YunExpress
And more...
📊 Management & Collaboration Tools
Slack
Basecamp
Trello
Skype
Zoom
Google Meet
Google Forms
🎨 Creative Tools
Canva
Midjourney
💎 Why Clients Choose Me
✔ Top Rated on Upwork
✔ 5+ Years of Experience
✔ Detail-Oriented & Organized
✔ Strong Communication Skills
✔ Revenue-Focused Dispute Management
✔ Reliable Long-Term Partner
I don’t just answer emails — I protect your brand reputation.
I don’t just manage disputes — I defend your revenue.
I don’t just assist — I help businesses scale.
⏰ Availability
🕒 Available 24/7
🌍 Flexible with Time Zones
📈 100% Quality Commitment
🤝 Let’s Build Something Sustainable
Working with me isn’t an expense — it’s an investment in your business stability, customer trust, and long-term success.
If you're ready to scale without stress, I’m ready to support you.
Looking forward to working with you soon! 🙌
Steps for completing your project
After purchasing the project, send requirements so Haider can start the project.
Delivery time starts when Haider receives requirements from you.
Haider works on your project following the steps below.
Revisions may occur after the delivery date.
Check and resolve the disputes on daily bases.