You will get an allround Virtual Assistant
Top Rated
Top Rated
Project details
HERE’S THE DEAL: YOU CAN ALWAYS MESSAGE ME FIRST — I’M ALWAYS OPEN TO BARGAINING
Over the years I have come to be very reliable, organized, and independent. I am always ready for a challenge and ready to learn more. If what you need is a competent go-getter, Send me a message.
My Mantra whilst working has always been "commitment and high-level delivery"
With my background in computer science, I am definitely tech savvy and I am very proficient in using CRM tools like Hubspot, Zendesk, JivoChat, Monday, and Trello, just to name a few.
My work is based on my commitment to my customers and delivering high-level service.
𝐌𝐲 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
✅ Virtual Assistant
✅ Calendar management
✅ Scheduling appointment
✅ Social Media Management
✅ Email Management and Marketing
✅ Lead generation and general research
✅ Responding to customers' inquiries
✅ E-mail writing and follow-ups
✅ Organizing files, folders, and e-mails
✅ Set up meetings between clients
✅ Communicate and coordinate with suppliers and customers
✅ Process customer questions in emails or chat
✅ Community Management
✅✅✅ 100% Client Satisfaction Guarantee
✅✅✅ 100% Quality Work Guarantee
Over the years I have come to be very reliable, organized, and independent. I am always ready for a challenge and ready to learn more. If what you need is a competent go-getter, Send me a message.
My Mantra whilst working has always been "commitment and high-level delivery"
With my background in computer science, I am definitely tech savvy and I am very proficient in using CRM tools like Hubspot, Zendesk, JivoChat, Monday, and Trello, just to name a few.
My work is based on my commitment to my customers and delivering high-level service.
𝐌𝐲 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
✅ Virtual Assistant
✅ Calendar management
✅ Scheduling appointment
✅ Social Media Management
✅ Email Management and Marketing
✅ Lead generation and general research
✅ Responding to customers' inquiries
✅ E-mail writing and follow-ups
✅ Organizing files, folders, and e-mails
✅ Set up meetings between clients
✅ Communicate and coordinate with suppliers and customers
✅ Process customer questions in emails or chat
✅ Community Management
✅✅✅ 100% Client Satisfaction Guarantee
✅✅✅ 100% Quality Work Guarantee
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$7
|
Standard
$15
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Revisions | 10 | 15 | 20 |
Number of Hours of Work | 2 | 5 | 7 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
Additional Hour of Work
+$5Frequently asked questions
10 reviews
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LN
Lisa N.
Jun 19, 2026
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Mubarak was an amazing virtual assistant and we would work with him again! He was professional, prompt, and easy to work with.
AB
Alexander B.
May 8, 2026
Need a long-term Thumbnail artist for our Faceless YouTube channel
A joy to work with...
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Team A.
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About Mubarak
E-commerce Virtual Assistant | Shopify Expert | Customer Support Pro
100%
Job Success
Abuja, Nigeria - 1:43 pm local time
I'm an E-commerce Virtual Assistant who specializes in Shopify stores, customer support, and backend operations. With 2,600+ hours on Upwork and a 100% Job Success Score, I help store owners like you reclaim your time while keeping customers happy and operations running smoothly.
Here's what I handle for busy e-commerce businesses:
📦 Shopify Store Management:
Order processing, tracking updates, and refund management
Product listing optimization (titles, descriptions, images)
Inventory tracking and backend maintenance
App integration and basic troubleshooting
💬 Customer Support That Converts:
Email and live chat support with 0-4 hour average response time
Zendesk ticket management (I'm Zendesk Certified)
Handling returns, exchanges, and complaints professionally
Turning angry customers into repeat buyers
⚙️ Virtual Assistant Tasks:
Data entry and order documentation
CRM updates and customer database management
Email inbox organization
Scheduling and admin support
Why clients choose to work with me:
✅ Proven track record – Currently managing operations for an active e-commerce brand (Sickpeak Stores) since 2023
✅ Lightning-fast responses – Your customers never wait long (average reply time: under 4 hours)
✅ Zero micromanagement needed – I take ownership, solve problems proactively, and keep you updated
✅ Shopify fluent – I know the platform inside-out from years of hands-on experience
✅ Top Rated on Upwork – 100% Job Success Score across 22 completed projects
The result? You get your evenings back. Your customers get professional support. And your store runs like a well-oiled machine, without you being glued to your laptop.
If you need a reliable partner who treats your business like their own, let's talk.-
Click "Invite to Job" or send me a message; I typically respond within a few hours.
Steps for completing your project
After purchasing the project, send requirements so Mubarak can start the project.
Delivery time starts when Mubarak receives requirements from you.
Mubarak works on your project following the steps below.
Revisions may occur after the delivery date.
Work Process
Send me a Dm immediately after you have placed an order so we can discuss or have a zoom meeting concerning your project