You will get a fantastic and well-rounded E-commerce assistant with quality output

Krismarie T.
Krismarie T.
4.9

You will get a fantastic and well-rounded E-commerce assistant with quality output

Krismarie T.
Krismarie T.
4.9

What's included $2,000

  • Delivery Time30 days
  • Management Duration (Days)30
    • Inventory Management
    • Order Management
    • Customer Assistance
    • Payment Processing
    • Product Offers & Promotions
    • Reporting
30 days delivery — Jan 6, 2023
Revisions may occur after this date.
Upwork Payment Protection

Fund the project upfront. Krismarie gets paid once you are satisfied with the work.

Project details

You will be able to hire a well-rounded e-commerce assistant with customer support skills to help you along the way, which will help you focus more on how to scale up your business.  
Platform Amazon, eBay, Shopify
Language English
What's included $2,000 These options are included with the project scope.
$2,000
  • Delivery Time30 days
  • Management Duration (Days)30
    • Inventory Management
    • Order Management
    • Customer Assistance
    • Payment Processing
    • Product Offers & Promotions
    • Reporting

Customize this project

If you're not seeing exactly what you need here, send Krismarie a custom request. You can talk about the price and timeline to create a personalized project.

Frequently asked questions

4.9
45 reviews
93% Complete
2% Complete
4% Complete
2 stars
1% Complete
(0)
1 star
1% Complete
(0)
Rating breakdown
Availability
4.9
Deadlines
4.8
Skills
4.8
Cooperation
4.9
Quality
4.9
Communication
4.9

RS

Ruby S.
5.00
Jul 16, 2021
Customer Service Rep for e-Commerce Company Krismarie is an asset to any company that hires her, she has great ideas, is super punctual and organized, and is a joy to work with. We have loved working with her on our most recent project and couldn't have completed it without her.  

AV

Al V.
5.00
Sep 23, 2020
General Admin

KR

Karly R.
5.00
Aug 24, 2020
Looking for Full-Time Remote Employees and Supervisors of Remote Employees to complete short survey Thanks for participating in our survey!  

NN

Niketa N.
4.45
Aug 8, 2020
Customer service help for our Jewelry ecomm business Thanks for all your help Krismarie!  

AM

Andrea M.
5.00
Apr 6, 2020
Market research - email services in different cities/countries

About Krismarie

Krismarie T.
E-commerce, Help Desk Support, Admin & Customer Support
E-commerce, Help Desk Support, Admin & Customer Support
100% Job Success
Henrico, United States - 10:39 pm local time
I am looking forward to an opportunity to work for a company that offers a long-term either part-time or full-time projects. Where I can contribute and share my knowledge and skills I acquired for years of work experience as Customer and Technical Support and Help Desk Representative. I am a people's person and loves to listen to the customers. I can multi-task efficiently and I am willing to learn new processes, systems, and technologies. I can work and comfortable with erratic work schedules. I am confident that I can do the job successfully and be a great addition to the team and asset to the company.

HELP DESK TECHNICIAN / TECH SUPPORT

I am a BS Information Technology graduate and worked as a System Administrator for a short period. I also had experience working as a Help Desk Technician/Engineer for a software development company based in New Zealand. Tasks involved but not limited to scheduling, software installation, resolving technical issues (either networking problems or software troubleshooting), product training, and other after-sales support to customers from Australia, the United Kingdom, New Zealand and some parts of Asia.

Tools and Applications:

Microsoft CRM
Help Desk/Ticket Support
Inbound Phone Support
Outbound Phone Support
Email Support
Phone Support
Live Chat via Remote Desktop Software

CUSTOMER SUPPORT / E-COMMERCEASSISTANT

I also helped various clients managed and grow their eCommerce business either in Amazon (Dropshipping, Private Label, and FBA) or Shopify as an experienced customer support representative.

Tasks:

Managed the customer service team
Order processing
Order confirmation and monitoring delivery status
Follow up with the courier to resolve issues.

OTHER EXPERTISE:

Sales Representative - outbound caller; cold calls to potential customers to offer goods, products, and services offered by clients in specific fields. The goal is to either schedule an appointment or sale of goods or services.

Certification Specialist - worked for a globally competitive company (such as Google); my job was to assess and evaluate the applicants as part of the hiring process if they can follow the company's complex but standard data entry guidelines and ensure the accuracy of their work.

Data Entry Contributor - worked for a globally competitive company; The task is to enter highly sensitive information to the client's database by following strict guidelines of each project given by the company. The job expected attention to reading comprehension, detail, 100% accuracy, and the ability to follow elaborate guidelines and complete tasks in a given period.

OTHER SKILLS:

Ecommerce Store Management
Customer Support and Help Desk/ Technical Support
HTML and basic coding
Website Design and Migration
Data Entry and Processing
Other administrative tasks
 

Steps for completing your project

After purchasing the project, send requirements so Krismarie can start the project.

Delivery time starts when Krismarie receives requirements from you.

Krismarie works on your project following the steps below.

Revisions may occur after the delivery date.

Scope of the job

Please describe or list the tasks that you need help with.

Review the work, release payment, and leave feedback to Krismarie.