You will get a fantastic Customer Service
Project details
Provided comprehensive virtual assistant support to streamline business operations and improve workflow efficiency. Managed email communication, calendar scheduling, and day-to-day administrative tasks, ensuring smooth operations across departments.
Oversaw data entry, CRM management (Click-up/HubSpot), and file maintenance, maintaining accurate records for clients, vendors, and internal teams. Coordinated projects, tracked deadlines, and supported operational reporting using Microsoft Excel, Microsoft Word, and Google Workspace.
Assisted with process optimization, customer service follow-ups, and task delegation, helping teams reduce response times and improve overall productivity. Supported social media content scheduling and internal communications to ensure cohesive operational support.
Oversaw data entry, CRM management (Click-up/HubSpot), and file maintenance, maintaining accurate records for clients, vendors, and internal teams. Coordinated projects, tracked deadlines, and supported operational reporting using Microsoft Excel, Microsoft Word, and Google Workspace.
Assisted with process optimization, customer service follow-ups, and task delegation, helping teams reduce response times and improve overall productivity. Supported social media content scheduling and internal communications to ensure cohesive operational support.
Industry
Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Energy, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessWhat's included
| Service Tiers |
Starter
$8
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 20 days |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
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PD
Paula D.
Oct 30, 2025
Meditation/visualization Experiment Participant
About Nnenna Cylvia
Virtual Assistant for Founders | Admin Support, & Email Communication
Lagos, Nigeria - 8:50 am local time
Are you looking for a reliable Virtual Assistant & Administrative Support who can bring structure, clarity and calm to your busy workflow? If yes, you’re exactly where you need to be.
As a detail-oriented Virtual Assistant, I help busy founders,CEOs, entrepreneurs, coaches, consultants, agencies, and fast-moving teams with daily administrative support, professional email communication, accurate data entry, and seamless scheduling. From inbox and calendar management to meeting coordination, document preparation, customer communication, and personal administration, I take ownership, communicate clearly, and ensure your operations run smoothly without constant oversight.
𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 𝐚𝐬 𝐘𝐨𝐮𝐫 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 | 𝐀𝐝𝐦𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐄𝐦𝐚𝐢𝐥 𝐇𝐚𝐧𝐝𝐥𝐞𝐫
I specialize in end-to-end Administrative Support and Virtual Assistance, including:
✅ 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐈𝐧𝐛𝐨𝐱 𝐓𝐫𝐢𝐚𝐠𝐞
✔️Decluttering inboxes and organizing communications
✔️Prioritizing urgent, important, and informational messages
✔️Drafting, sending, and following up on emails
✔️Ensuring nothing slips through the cracks
✅ 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 & 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭
✔️Coordinating meetings across multiple time zones
✔️Time-blocking, priority alignment, and agenda preparation
✔️Rescheduling, reminders, follow-ups, and call logistics
✅ 𝐃𝐚𝐢𝐥𝐲 𝐓𝐚𝐬𝐤 & 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧
✔️Tracking deadlines, tasks, and deliverables
✔️Updating project boards (Notion, Trello, Asana, ClickUp)
✔️Turning ideas and voice notes into structured action plans
✔️Weekly summaries, dashboards, and status updates
✅ 𝐓𝐫𝐚𝐯𝐞𝐥 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 & 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬
✔️Booking flights, hotels, itineraries, reservations
✔️Handling last-minute changes and coordination
✔️Organizing travel documents and schedules
✅ 𝐀𝐝𝐦𝐢𝐧 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
✔️Professional communication with clients, partners, vendors
✔️Handling inquiries, creating reports, and preparing documents
✔️Light customer support via email, chat, or CRM
✅ 𝐄𝐯𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐢𝐨𝐧 & 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭
✔️Scheduling sessions, calls, creative meetings, workshops
✔️Preparing agendas, notes, recaps, and follow-ups
✔️Managing invites, reminders, and documentation
✅ 𝐂𝐑𝐌 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧
✔️Updating pipelines and sales dashboards
✔️Tagging contacts, tracking leads, managing follow-ups
✔️Ensuring clean data, naming consistency, and version control
𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐋𝐨𝐯𝐞 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐖𝐢𝐭𝐡 𝐌𝐞:
Founders work with me because I take ownership, communicate clearly, and anticipate needs. I manage multiple inboxes, organize calendars across time zones, maintain clean records, update spreadsheets using Microsoft Excel, prepare documents in Microsoft Word, and support customer service through clear, and professional written communication.
My goal is simple: to be your right-hand partner, your second brain, and the person who keeps your operations running flawlessly.
𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐮𝐬𝐞:
I use industry-standard tools to deliver consistent, high-quality support:
✅CRMs: HubSpot, Zoho, GoHighLevel, Salesforce, Apollo, lemlist.
✅Productivity: Google Workspace, Microsoft Office, Notion, ClickUp, Trello, Asana ✅Communication: Slack, Zoom, Microsoft Teams, Chatgpt, Claudia, Zoom.
✅Scheduling Tools: Calendly, Doodle, Clockwise
✅Travel Platforms: Airbnb, Bookingcom, Skyscanner, Expedia.
I focus on measurable improvements.
𝐑𝐄𝐒𝐔𝐋𝐓𝐒 𝐈 𝐃𝐄𝐋𝐈𝐕𝐄𝐑:
✔️Saved C-level executives 8–10 hours/week through workflow optimization.
✔️Reduced email overload by up to 98% through filters,labels, structured management.
✔️Cut meeting conflicts by 90% using smart calendar control & scheduling automation.
✔️Improved response time for customer support by 50%, boosting client satisfaction.
✔️Organized workflows that increased team efficiency by 30% within the first month.
✔️Maintained 100% accuracy in CRM updates, improving lead tracking and follow-ups.
I bring precision, accountability, order, and execution to every task, big or small.
If you are a founder looking for a dependable Virtual Assistant who can handle administrative support, email communication, data entry, scheduling, and personal administration, I’m ready to step in and reduce your workload.
𝐂𝐥𝐢𝐜𝐤 “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” 𝐨𝐫 𝐬𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞, let’s bring clarity, structure, and calm to your day-to-day operations.
Steps for completing your project
After purchasing the project, send requirements so Nnenna Cylvia can start the project.
Delivery time starts when Nnenna Cylvia receives requirements from you.
Nnenna Cylvia works on your project following the steps below.
Revisions may occur after the delivery date.
Customer service | Virtual Assistant | Email communication
Attend to customers via phone calls and email communications, manage calendar for follow ups on hot leads, track responses using Google sheets and CRM tool.