You will get a fantastic customer service representative for your ecommerce brand

Project details
I have 7 years of experience in customer service for eCommerce businesses worldwide, working with customers in the USA, Europe, and Asia. I specialize in platforms like Amazon, WooCommerce, and CRM systems. With my IT background, I handle:
Chat support
Returns and complaints
Answering customer questions
Technical issues related to Amazon and WooCommerce
I’m dedicated to enhancing customer satisfaction and resolving issues efficiently.
Chat support
Returns and complaints
Answering customer questions
Technical issues related to Amazon and WooCommerce
I’m dedicated to enhancing customer satisfaction and resolving issues efficiently.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included $5
These options are included with the project scope.
$5
- Delivery Time 30 days
- Number of Hours of Work 30
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
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MR
Marcin R.
Aug 16, 2024
Virtual Assistant Amazon T10
About Xuan
Expert Amazon Assistant
Ho Chi Minh City, Vietnam - 1:43 pm local time
Years of experience running a successful virtual/ administrative support business from my home office. Extensive experience working with Print on Demand business as well as Amazon business and helping small businesses.
Expert in customer service having worked in the industry for many years.
Continuously working on Upwork jobs for a long time as a freelancer working individually and/ or as part of a team.
Available part-time/ full time.
Field of Expertise:
Virtual Assistant/ Personal Assistant - Upwork (numerous jobs)
Customer Care Specialist
Live Chat
Amazon
Merch by Amazon
Etsy
Shopify
Steps for completing your project
After purchasing the project, send requirements so Xuan can start the project.
Delivery time starts when Xuan receives requirements from you.
Xuan works on your project following the steps below.
Revisions may occur after the delivery date.
Receive business information of client
Receive business information of client such as Woocommerce, Amazon,..
Start checking problem customer service
Start checking problem customer service, improve and support old, existing, future customer