You will get a fantastic customer support services for your businessess
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Top Rated
Project details
I will provide Live chat Services, email support/handling Services. I can provide services using Live Ticketing Systems like Zendesk, Freshdesk, Slack, edesk and Mozilla Thunderbird.
I know how to handle customers queries for online eCommerce businesses and their issues regarding purchases or order-related issues.
I have several years of experience in customer support. My English is exceptionally well. My priority is to make the customers happy. I prefer to write each email like they get the entire solution in the first email. So, I communicate very diligently. I always prefer to find out the answers on my own before contacting my supervisor. Additionally, I am a fast learner and a dedicated worker. So, hiring me refers to adding an excellent asset to your store, company, or business.
You can rely on me for quality, dedicated, result-driven and timely responding customer support services.
Just give me a chance to eliminate your doubts,
I am looking forward to establishing a long-term business relationship with you.
Regards
Anirudra
I know how to handle customers queries for online eCommerce businesses and their issues regarding purchases or order-related issues.
I have several years of experience in customer support. My English is exceptionally well. My priority is to make the customers happy. I prefer to write each email like they get the entire solution in the first email. So, I communicate very diligently. I always prefer to find out the answers on my own before contacting my supervisor. Additionally, I am a fast learner and a dedicated worker. So, hiring me refers to adding an excellent asset to your store, company, or business.
You can rely on me for quality, dedicated, result-driven and timely responding customer support services.
Just give me a chance to eliminate your doubts,
I am looking forward to establishing a long-term business relationship with you.
Regards
Anirudra
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Legal, Lifestyle, Media & Entertainment, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$250
|
Standard
$500
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 30 days |
Number of Hours of Work | 50 | 100 | 200 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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About Anirudrapratap
eCommerce VA | Shopify & Amazon Expert | Customer & Admin Support
100%
Job Success
Gondia, India - 4:39 pm local time
Are you struggling to manage your eCommerce store, upload products, or handle customer support efficiently?
I help busy eCommerce business owners save time, reduce workload, and grow faster by managing their Shopify stores, Amazon listings, and backend operations with precision and reliability.
With 16+ years of experience, I have worked with multiple businesses providing:
✔ eCommerce product management
✔ Customer support (email, chat, backend)
✔ Admin & virtual assistant services
I understand what it takes to run an online store smoothly—and I make sure everything runs error-free, organized, and optimized for growth.
💼 What I Can Do For You
🛒 Shopify Store Management
• Product listing & bulk uploads
• Variants, tags, collections setup
• SEO-optimized product titles & descriptions
• Image uploading + alt text
• Inventory & pricing management
📦 Amazon Seller Central Expert
• Product listing creation & optimization
• Flat file uploads
• Fixing listing errors & suppressed listings
• Inventory management
• Order processing & backend support
________________________________________
💬 Customer Support (eCommerce Focused)
• Email, chat & phone support
• Order tracking & issue resolution
• Returns, refunds & customer queries
• Professional communication with customers
________________________________________
📊 Admin & Virtual Assistant Support
• Data entry & product uploads
• Web research & data organization
• CRM & backend management
• Daily operational support
Why Hire Me?
✔ 16+ years real experience (not just theory)
✔ Strong attention to detail (zero-error work)
✔ Fast turnaround & reliability
✔ Long-term client support mindset
✔ Clear communication & professionalism
✔ Ability to handle full store backend independently
📈 Tools & Platforms
• Shopify
• Amazon Seller Central
• Excel / Google Sheets
• CRM tools
• Basic Canva
Skills:
✔️ Shopify Product Listing
✔️Customer Support (Phone, Email, Chat)
✔️ Amazon Seller Central
✔️ Product Uploads to eCommerce Portals
✔️ eCommerce Virtual Assistant
✔️ Document Preparation & Formatting
✔️ Admin Support
✔️ Data Entry
✔️ Inventory Management
✔️ Order Processing
✔️ Invoicing Support
✔️ Virtual Assistant
✔️ Product Description Writing
💡 What Makes Me Different
Unlike many freelancers, I don’t just complete tasks—I take ownership of your store operations.
I treat your business like my own and focus on:
👉 Accuracy
👉 Efficiency
👉 Consistency
📢 What Clients Say:
"A true professional! Delivered every task ahead of schedule and maintained excellent communication throughout."
"Helped us organize our team’s workflow seamlessly. An invaluable asset to our business!"
📩 Let’s Work Together
If you need someone dependable to manage your eCommerce operations and customer support—
👉 Send me a message. I’m ready to start immediately.
Steps for completing your project
After purchasing the project, send requirements so Anirudrapratap can start the project.
Delivery time starts when Anirudrapratap receives requirements from you.
Anirudrapratap works on your project following the steps below.
Revisions may occur after the delivery date.
Further Process
1) I will study clients' business nature. 2) Start working on templates if needed 3) Will check customers queries and respond to them accordingly via email or chat