You will get a fantastic Customer Support via email and live chat.
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Project details
Greetings!
Thanks for visiting my profile.
Please note that I've been a customer support representative for over 3 years. I am a full-time freelancer with the objective to satisfy my clients by providing them with detail-oriented, organized, and accurate work.
Please have a look at some tools I have worked for:
♦ Live Chat Support (Zendesk, Tawk.to)
♦ Email Support
♦ Airbnb
♦ HomeAway
♦ Shopify
♦ CRM
♦ New voice media (calling app)
♦ Zadarma (calling app)
♦ Leverage
♦ Freshdesk
♦ JVZOO
♦ HomeAway
♦ New book
♦ The command in Data Entry
I have done the following projects:
Customer service for betterdeals (UAE e-commerce store)
• Email Support.
• Tickets Solving
• Accounts Handling
• Purchase Handling
• Providing Solution to Customer's queries regarding Apps
• Make requested policy and account changes
Byron Bay & Gold Coast Holiday Accommodation (Australia)
A PERFECT STAY (WEBSITE)
• Bookings
• Email Handling
• Property Uploading on Stayz & Airbnb
• Arranging Rents
Hobbykrafts.com (Canada). E-commerce store
• Live Chat Support.
• Email Support
• Tickets Solving
• Orders Handling
• Social Networking Support
Mid-Century Icons (UK, US) Modern Day Furniture
Thanks for visiting my profile.
Please note that I've been a customer support representative for over 3 years. I am a full-time freelancer with the objective to satisfy my clients by providing them with detail-oriented, organized, and accurate work.
Please have a look at some tools I have worked for:
♦ Live Chat Support (Zendesk, Tawk.to)
♦ Email Support
♦ Airbnb
♦ HomeAway
♦ Shopify
♦ CRM
♦ New voice media (calling app)
♦ Zadarma (calling app)
♦ Leverage
♦ Freshdesk
♦ JVZOO
♦ HomeAway
♦ New book
♦ The command in Data Entry
I have done the following projects:
Customer service for betterdeals (UAE e-commerce store)
• Email Support.
• Tickets Solving
• Accounts Handling
• Purchase Handling
• Providing Solution to Customer's queries regarding Apps
• Make requested policy and account changes
Byron Bay & Gold Coast Holiday Accommodation (Australia)
A PERFECT STAY (WEBSITE)
• Bookings
• Email Handling
• Property Uploading on Stayz & Airbnb
• Arranging Rents
Hobbykrafts.com (Canada). E-commerce store
• Live Chat Support.
• Email Support
• Tickets Solving
• Orders Handling
• Social Networking Support
Mid-Century Icons (UK, US) Modern Day Furniture
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$150
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 15 days | 30 days | 45 days |
Number of Hours of Work | 100 | 150 | 200 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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Additional Hour of Work
+$3Frequently asked questions
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About Humaira
Customer Service for Shopify, Superb in Email & Live Chat, Airbnb 24/7
94%
Job Success
Pindi Bhattian, Pakistan - 9:21 pm local time
Thanks for visiting my profile.
Please note that I've been working as a customer support representative for more than 5 years. I am a full-time freelancer to satisfy my clients by providing detail-oriented, organized, and accurate work. Able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
I will provide the best service to my clients by making sure I know what they want and how to do it, exceed their expectations by completing the assigned tasks before the deadline, and by always dealing with them professionally. I take care of the client's business as I would handle my own for their success is my success as well.
Please have a look at some tools I have worked for:
♦ Live Chat Support (Zendesk, Tawk.to)
♦ Email Support
♦ Airbnb
♦ HomeAway
♦ WordPress
♦ Shopify
♦ Stripe
♦ Magento
♦ CRM
♦ New voice media (calling app)
♦ Zadarma (calling app)
♦ Leverage
♦ Freshdesk
♦ JVZOO
♦ HomeAway
♦ New book
♦ The command in Data Entry
I have done the following projects;
Customer service of Foodpanda
Byron Bay & Gold Coast Holiday Accommodation (Australia)
A PERFECT STAY (WEBSITE)
• Bookings
• Email Handling
• Property Uploading on Stayz & Airbnb
• Arranging Rents
Hobbykrafts.com (Canada). E-commerce store
• Live Chat Support.
• Email Support
• Tickets Solving
• Orders Handling
• Social Networking Support
• Providing Solution to Customer's Queries, informing about their orders
HiFeet(Online Store, USA)
• Email Support
• Live Chat Support
• Orders fulfillment
• Track the Orders(Shopify)
• Ecommerce
• Provide Solutions to Customer's Queries, informing them about their orders
Nexo Cosmetics (Online Store, Germany)
• Email Support
• Live Chat Support
• Orders fulfillment
• Orders Entry
• Track the Orders(Shopify)
• Ecommerce
• Provide Solutions to Customer's Queries, informing them about their orders
Modern Day Furniture (UK, US) E-commerce store
• Live Chat Support.
• Email Support
• Tickets Solving
• Orders Handling
• Social Networking Support
• Providing Solution to Customer's Queries, informing about their orders
Mid Century Icons (UK, US) E-commerce Furniture store
• Live Chat Support.
• Email Support
• Tickets Solving
• Orders Handling
• Social Networking Support
• Providing Solution to Customer's Queries, informing about their orders
Telemarketing sales representative;
Inbound, outbound calls with Genesis Solutions (USA)
• Achieve weekly and monthly targets
• Generate maximum leads to make sales.
Inbound calls with Galaxy BPO. (USA)
• Generate leads to convert into good sales
Inbound and Outbound Calls (Kajal GmbH Frankfurt, Germany)
• Achieve daily and weekly sales targets.
• Handle the payment schedule.
• Make sales daily.
• Handle record of every Customer and add in google sheets.
• Salesforce Dialler
Please note that I can provide 365 days of customer service and 18 hours per day. It's essential to build long-term relationships with clients, so I'm primarily looking for long-term projects.
I'm flexible with my working hours and am happy to work closely with any existing freelancers you work with.
I look forward to hearing from you soon.
Thank you.
Steps for completing your project
After purchasing the project, send requirements so Humaira can start the project.
Delivery time starts when Humaira receives requirements from you.
Humaira works on your project following the steps below.
Revisions may occur after the delivery date.
Virtual Assistant
I understand all the tasks by Clients.Make a proposal for client.I ask the clients if there needs any change in proposal or sample work.I edit the proposal according to client's requirement.Then I start to give services to customers accordingly.