You will get a fantastic Service Experience from a Certified Customer Service Specialist
Project details
I am a professional freelancer with over five years of solid experience in Customer Service, Customer Support, and Customer Success. I am also an accomplished salesperson with natural abilities for driving sales initiatives.
Upwork Top Rated for more than a year and an Udemy certified Customer Service Specialist, Copywriter, e.t.c.
I will provide help with:
◾Customer Services.
◾Live chat support.
◾Email handling.
◾Marketing assistant.
◾Project management.
◾Business management and many more.
As a professional customer service representative and customer support expert, I make use of a lot of excellent tools; some of which include:
+ Zendesk
+ Microsoft Office
+ Google Doc/Sheets
+ Trello
+ TeamViewer
+ Freshdesk
+TextLine
+ Slack, e.t.c.
I desire satisfaction from listening to customer queries and providing a lasting solution through live chat, email, ticket, or phone support. My services for Social Media Management and E-Commerce platforms are exclusive. I have worked with a few companies based in the US and UK alike. I love to help customers become beyond sustainable.
Any framework outside my of description? Chat me up!
I am always online and available to chat.
Upwork Top Rated for more than a year and an Udemy certified Customer Service Specialist, Copywriter, e.t.c.
I will provide help with:
◾Customer Services.
◾Live chat support.
◾Email handling.
◾Marketing assistant.
◾Project management.
◾Business management and many more.
As a professional customer service representative and customer support expert, I make use of a lot of excellent tools; some of which include:
+ Zendesk
+ Microsoft Office
+ Google Doc/Sheets
+ Trello
+ TeamViewer
+ Freshdesk
+TextLine
+ Slack, e.t.c.
I desire satisfaction from listening to customer queries and providing a lasting solution through live chat, email, ticket, or phone support. My services for Social Media Management and E-Commerce platforms are exclusive. I have worked with a few companies based in the US and UK alike. I love to help customers become beyond sustainable.
Any framework outside my of description? Chat me up!
I am always online and available to chat.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$99
|
Standard
$199
|
Advanced
$399
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 8 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$50
Email Support
(+ 2 Days)
+$250
Live Chat Support
(+ 2 Days)
+$200Frequently asked questions
About Cole
Certified Virtual Assistant | Project Manager
Lagos, Nigeria - 1:48 am local time
In your interest, I will oversee your business on different platforms, manage communication with clients/customers, update databases and calendars as the need arises, and handle other miscellaneous tasks. Hence, you will get proactive, consistent, high-level solutions to your challenges.
I am proficient in most appointment scheduling, office, CRM, and productivity software, including the following:
+ Microsoft Office
+ G Suite
+ Trello
+ Slack
+ Monday.com
+ Salesforce
+ Help Scout
+ Zendesk
+ Freshdesk
Bonus Experience: Virtual Personal/Executive Assistance, Lead Generation, Data Entry, Customer Service Support, Copywriting, Facility Management, Property Management, Dispatch Tracking Solution and Logistics Management.
Steps for completing your project
After purchasing the project, send requirements so Cole can start the project.
Delivery time starts when Cole receives requirements from you.
Cole works on your project following the steps below.
Revisions may occur after the delivery date.
Gather Requirement and create outline
I will need to gather all the necessary information and also create an outline. I will then proceed with the work.