You will get a fantastic virtual assistant for all administrative task.
Project details
If you need help with tasks that steal your time but must be ready quickly and efficiently? Leave that to me, I’ll do my best to get it done. I have a degree in Business Administration and 17+ years of experience in business Management, CRM management, analysis, data entry and organization, accounting, social media, digital marketing, among others. An excellent, organized and reliable virtual support is what you need so that you can focus your time and effort to take your company to the next level and I am here to go hand in hand with you in the process.
Areas of Expertise lie in:
Team Building & Leadership
Customer Support
Chat Support
Email Support
Phone Support
Human Resources / Recruiting
Logistics Services (Dispatching & Freight Agent)
Quality control Management
Supply Chain Management / Operations
Safety & Compliance Management
Procurement
Organization and time Management
Critical Path Project Management
Vendors and Material Management
Budget Analysis
Estimating and job costing
Payroll / Billings or Invoicing
E-Commerce
B2B – B2C
Digital Marketing (Amazon – EBay- Shopify)
SMM (Facebook & Instagram)
Products Sourcing
Areas of Expertise lie in:
Team Building & Leadership
Customer Support
Chat Support
Email Support
Phone Support
Human Resources / Recruiting
Logistics Services (Dispatching & Freight Agent)
Quality control Management
Supply Chain Management / Operations
Safety & Compliance Management
Procurement
Organization and time Management
Critical Path Project Management
Vendors and Material Management
Budget Analysis
Estimating and job costing
Payroll / Billings or Invoicing
E-Commerce
B2B – B2C
Digital Marketing (Amazon – EBay- Shopify)
SMM (Facebook & Instagram)
Products Sourcing
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$250
|
Standard
$500
|
Advanced
$550
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 3 days |
Number of Hours of Work | 40 | 80 | 36 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Muhammad
Virtual Assistant / Customer Support Specialist (Email - Phone - Chat)
Lahore, Pakistan - 10:05 am local time
My professional and positive phone manner, coupled with my ability to provide email, chat, ticket, and phone support, ensures that I fully understand customers' needs to achieve maximum satisfaction. Over the years, I have honed my skills in turning negative situations into positive ones, demonstrating empathy, patience, and calmness while effectively managing time and maintaining a positive attitude.
I am eager to learn about products and services to provide top-notch support to customers, and my areas of expertise include:
Team Building & Leadership
Content Moderation (Image Moderation, Error Moderation)
Chat Support
Phone Support (Inbound and Outbound)
Email Support
Human Resources / Recruiting
Logistics Services (Dispatching & Freight Agent)
Quality Control Management
Supply Chain Management / Operations
Safety & Compliance Management
Procurement
Organization and Time Management
Critical Path Project Management
Vendors and Material Management
Budget Analysis
Estimating and Job Costing
Payroll / Billings or Invoicing
E-Commerce (B2B – B2C)
Digital Marketing (Amazon, eBay, Shopify)
Product Promotion (Facebook, Instagram)
Product Sourcing
In addition to my extensive skill set, I am proficient in various computer tools, including MS Word, Excel, PowerPoint, Adobe, Canva, SAP/CRM, data entry, and CRM tools such as Salesforce, Zendesk, and Jira.
With my expertise and dedication to excellence, I am confident in my ability to provide exceptional support and contribute to the success of your projects. Let's collaborate to achieve your goals effectively.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Plan as a roadmap for stakeholders
A stakeholder has a vested interest in a company and can either affect or be affected by a business' operations and performance. Typical stakeholders are investors, employees, customers, suppliers, communities, governments, or trade associations.
Deliverable
Project deliverables can be created for both internal and external stakeholders. They are dependent on other deliverables at times. Primarily, deliverables are classified based on the project stakeholders and the type.