You will get A great customer experience you could ever wish for.
Project details
I excel in providing top-tier customer support through chat, email, and calls by ensuring clear, professional, and empathetic communication. I prioritize understanding customer needs, resolving issues efficiently, and delivering a seamless support experience. Whether handling inquiries, troubleshooting, or offering personalized solutions, I maintain a customer-first mindset that fosters satisfaction and loyalty.
Beyond support, I am highly skilled in collaboration, working effectively with teams across departments to enhance customer experience. I believe in proactive communication, sharing insights, and aligning with team goals to drive success. My ability to adapt, listen, and coordinate ensures smooth workflows and positive outcomes for both customers and colleagues.
Beyond support, I am highly skilled in collaboration, working effectively with teams across departments to enhance customer experience. I believe in proactive communication, sharing insights, and aligning with team goals to drive success. My ability to adapt, listen, and coordinate ensures smooth workflows and positive outcomes for both customers and colleagues.
Language
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$35
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 8 | 8 | 8 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
About Libert
Functional Consultant |Customer Relationship Specialist | Tech Support
Kigali, Rwanda - 9:11 am local time
D365 Business Central Functional Consultant:
- Understand client business and needs.
- Implement client business processes into business central (ERP System).
- Train users.
- Help companies Go Live.
- Provide technical support when systems have issues
- Maintain system health.
Customer Service & Technical Support:
- Experienced in providing chat, email, and phone support to ensure seamless customer experiences.
- Strong problem-solving and communication skills to handle technical inquiries and ensure customer satisfaction.
- Customer support team management, to deliver exceptional services.
Software Development:
- Skilled in React.js, React Native, Node.js, HTML, CSS and code free platforms like Bubble, Wordpress and more for building scalable, responsive web applications.
- Proficient in Python, JavaScript and Java for backend development and creating robust web solutions.
- Experienced in REST APIs, database management (MySQL, PostgreSQL), and modern web technologies.
Steps for completing your project
After purchasing the project, send requirements so Libert can start the project.
Delivery time starts when Libert receives requirements from you.
Libert works on your project following the steps below.
Revisions may occur after the delivery date.
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Reach me out to get the best interpreter for your business to your customers